Carolina Volkswagen - Service Center

Taken care of Brought my car in for 40k service and tire change. They found other issues covered under warranty and had me in a loaner car within the hour so they c Brought my car in for 40k service and tire change. They found other issues covered under warranty and had me in a loaner car within the hour so they could continue to work on my car while I was able to get on with my day. Really took care of me, and that’s why I keep bringing my vehicle back. More

Olga is awesome Olga at the service desk is always so professional and nice - you’d think that was a standard but sadly no- she really exemplifies exactly what great Olga at the service desk is always so professional and nice - you’d think that was a standard but sadly no- she really exemplifies exactly what great service is all about. More

Just excellence I called due to a recall on my vehicle. I recieved same day service and was in and out in no time. While waiting I was greeted by every employee tha I called due to a recall on my vehicle. I recieved same day service and was in and out in no time. While waiting I was greeted by every employee that came into the waiting area. More

Very Unsatisfied Customer I do not plan on having my vehicle serviced at Carolina Volkswagen ever again. Too expensive, and overcharged on a part that was needed. I went for a I do not plan on having my vehicle serviced at Carolina Volkswagen ever again. Too expensive, and overcharged on a part that was needed. I went for a particular problem (window not rolling up) and was required to pay $99 for Service Dept to determine what caused the problem and then making the repairs. I was then told of another problem that was supposedly found, and it would cost $1,000 to repair front and back brakes. More

Customer service exceptional. Curtious Service. Given ride to work while car being repaired. Picked up when car was finished. Did not miss time from work. Respectful of customers t Curtious Service. Given ride to work while car being repaired. Picked up when car was finished. Did not miss time from work. Respectful of customers time. More

Awesome I took the car in because of a recall on the air bags It was also time for an oil change. The service department repaired the airbags changed the I took the car in because of a recall on the air bags It was also time for an oil change. The service department repaired the airbags changed the oil, rotated the tires and ran it through the car wash. They went above and beyond by helping me get the foreign language off my dash and fixed it so I could use my new phone over the radio. I think they are geniuses. More

Received great service I have given this rating because Carolina Volkswagen makes your wait very comfortable, the service department keep you abreast of the situation of you I have given this rating because Carolina Volkswagen makes your wait very comfortable, the service department keep you abreast of the situation of your vehicle. The service department workers are courteous and the waiting room is convenient with drinks, snacks, internet seating and usage,etc. More

Quick and easy service visit This is my second visit. I scheduled online and came in for basic service (oil change and tire rotation). Great attention to clients as soon as they w This is my second visit. I scheduled online and came in for basic service (oil change and tire rotation). Great attention to clients as soon as they walk through the service door. Equally, consistent attention to small details from the technician. More

Great experience Gave me great service. It was my first time will definitely be going back. I would definitely recommend anyone with a vw to get serviced there Gave me great service. It was my first time will definitely be going back. I would definitely recommend anyone with a vw to get serviced there More

10k service Service was great . . . waiting room was clean, accommodations nice. Explanations we're clear. Car was returned quickly, washed. Next service was also Service was great . . . waiting room was clean, accommodations nice. Explanations we're clear. Car was returned quickly, washed. Next service was also explained. Overall a pleasant, painless experience. More