Carolina Volkswagen - Service Center
Charlotte, NC
344 Reviews of Carolina Volkswagen - Service Center
Windscreen repair Thought it was going to be a simple adjustment as my wind screen was stuck. Quoted $1,800 For the job. Taking it elsewhere to get another quote Thought it was going to be a simple adjustment as my wind screen was stuck. Quoted $1,800 For the job. Taking it elsewhere to get another quote More
Good experience Olga was very helpful. Service department kept me informed of progress. Work was completed on the expected time frame. The car was delivered clean and Olga was very helpful. Service department kept me informed of progress. Work was completed on the expected time frame. The car was delivered clean and shiny. More
Comfortable Needed to wait for delivery of part for my car. So I wouldn’t have to come in the next day. They were nice to let me wait since I live 1 1/2 hours fro Needed to wait for delivery of part for my car. So I wouldn’t have to come in the next day. They were nice to let me wait since I live 1 1/2 hours from there. Made my stay comfortable. More
Fast service The service tech was helpful and offered a couple items for solutions to the issue with our car. We were very pleased with the service. The service tech was helpful and offered a couple items for solutions to the issue with our car. We were very pleased with the service. More
Great Customer Service Olga's customer service is beyond expectations. I love to have my car serviced at this dealership, because she always makes sure I know what is going Olga's customer service is beyond expectations. I love to have my car serviced at this dealership, because she always makes sure I know what is going on every step of the way. More
Great The service was completed in a timely fashion. And the staff was very professional. Great servics by great people. I would recommend this vw dealer. The service was completed in a timely fashion. And the staff was very professional. Great servics by great people. I would recommend this vw dealer. More
My experience was a good one They were professional and everyone was attentive. They didn’t try to give me a long list of things wrong with the car and the wait wasn’t extremely They were professional and everyone was attentive. They didn’t try to give me a long list of things wrong with the car and the wait wasn’t extremely long. More
Great Experience Olga was amazing and made the overall experience great. Even when something was misquoted she took the time and effort to make things right. A+ Olga was amazing and made the overall experience great. Even when something was misquoted she took the time and effort to make things right. A+ More
AC service and repair My cost of repair for a complete AC overhaul was too expensive. I tried to work it out but was unsuccessful and will now go to independent for my VW My cost of repair for a complete AC overhaul was too expensive. I tried to work it out but was unsuccessful and will now go to independent for my VW service. More
VW Bug Door Repair Olga was incredibly awesome helping me with my repair needs! I have been using Keffer VW for service since they are 5 miles from home. However after Olga was incredibly awesome helping me with my repair needs! I have been using Keffer VW for service since they are 5 miles from home. However after they broke door and offered little to repair I came down to Carolina, where I have purchased 4 cars, and Olga was fantastic offering options. I will now drive the extra 16 miles and use your service team More