Carolina Volkswagen

Experience of a New Vehicle Purchase Recently, I was looking for a VW Jetta, R-line. I have visited three dealerships looking for the best price. I had found Carolina Volkswagen. When I f Recently, I was looking for a VW Jetta, R-line. I have visited three dealerships looking for the best price. I had found Carolina Volkswagen. When I first arrived, I was greeted professionally by Richard Albino. We discussed the vehicle and all options of that vehicle. He wanted to ensure I was getting what I wanted. From the time I arrived to the time I drove away in my new vehicle, it was the fastest and one of the best experiences I have had. Doug also helped my with the finance portion, which was the most smooth transaction I have ever experienced. The team was very easy to work with and I was very pleased to work with them. Next time I have a VW need, I will ensure to visit this team first since my experience was great. More

Antique VW parts You found antique VW parts, other dealers would not look for. Open on Saturday is a big incentive. Olga has good cookies, candy & hugs. Look forward t You found antique VW parts, other dealers would not look for. Open on Saturday is a big incentive. Olga has good cookies, candy & hugs. Look forward to seeing more of Carolina VW and sweet Ms. Olga. More

Kudos to Morris-service manager He made everything right with my situation that I had been dealing with on my car for over a month now of bringing it in and being told it was fixed f He made everything right with my situation that I had been dealing with on my car for over a month now of bringing it in and being told it was fixed first by Olga and he mechanic and then by Mike and his mechanic. I went straight to the general manager Richard who connected me with Morris and promised me the issue would be resolved and indeed it was and he even had my car washed inside and out! He went the extra mile. Just hate it took complaining to managers before it got resolved. More

Great and informative Service was great and very informative. There was a little bit of a wait due to the amount of people coming in for a service, but I had planned on tha Service was great and very informative. There was a little bit of a wait due to the amount of people coming in for a service, but I had planned on that. Mike was very kind and attentive to my car. More

Good Customer Service One of the best service centers I've ever dealt with. Olga and her team did everything possible to get me in and out asap. One of the best service centers I've ever dealt with. Olga and her team did everything possible to get me in and out asap. More

Good job They did a very nice job and they were very friendly. The coffee in the lobby was outstanding. Also love the look of the building! They did a very nice job and they were very friendly. The coffee in the lobby was outstanding. Also love the look of the building! More

VW Family and first time car buyer My family over the years has bought a total of 8 cars from Carolina VW. Carolina makes it easy to find the new car you want at the best possible price My family over the years has bought a total of 8 cars from Carolina VW. Carolina makes it easy to find the new car you want at the best possible price. As a first time car buyer, I felt very comfortable. They explained everything thoroughly each step of the way. I love my new 2019 Tiguan! More

Monday July 29, 2019 I have always been impressed with the service we have received here. Professional and courteous. I have been bringing my 2010 Passat (purchased preown I have always been impressed with the service we have received here. Professional and courteous. I have been bringing my 2010 Passat (purchased preowned at anothe sealer) since bought it in 2013. The service team has always done a great job. The excellent customer service is complemented by Mr. Brown shuttle. Nice touch and thanks. More

Paid twice as much as expected for a car battery. The battery for my VW Golf Wagen was twice as expensive as expected as it only was available from the dealer. This is not a reflection on the dealer The battery for my VW Golf Wagen was twice as expensive as expected as it only was available from the dealer. This is not a reflection on the dealer personnel or the service that was provided. The service was excellent, and personnel were professional. More

Great Service and Communication Olga was awesome to work with. She was personable and communicative. She explained the issues and gave options to get a resolve. My car is riding w Olga was awesome to work with. She was personable and communicative. She explained the issues and gave options to get a resolve. My car is riding well ! More