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Carolina Volkswagen

Charlotte, NC

4.0
567 Reviews
Welcome to Carolina Volkswagen in Charlotte! We are Charlotte's original, full-service VW Dealership. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new VW inventory online, request more information about vehicles, set up a test drive or inquire about financing! Carolina VW offers new Volkswagen cars and SUVs to the Charlotte area, including Matthews NC, Concord NC, and Gastonia NC. Our models include the Volkswagen Passat, Jetta, CC, Tiguan, Touareg, Golf, GTI and the iconic Beetle. If a new Volkswagen doesn't interest you, we have a large selection of WorldAuto Certified Pre-Owned Volkswagens and a large selection of other makes and models available. We also have a Certified Auto Repair Service Shop on site to make sure all of your scheduled maintenance is taken care of. We treat your vehicle with the same care as we would our own. If you don't see what you are looking for, please contact us and we'll get in touch with you when vehicles arrive that matches your search! Or, if you would rather discuss your options with one of our friendly sales staff, click 'Directions' for interactive driving directions and other contact information. Visit the team at Carolina VW and join the family!
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7800 E Independence Blvd

Charlotte, NC

28227

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Showing 567 reviews

August 16, 2019

Good people and great service Good people explained everything I needed to know, good service and made me feel comfortable. I would recommend anyone els to buy a car here More

by tohaveafamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Viton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Tamras, Richard Crosby
Aug 20, 2019 -

Carolina Volkswagen responded

Thank you for leaving a review! We are happy to hear about your positive experience here! We appreciate your business and trusting us with your vehicle needs! We look forward to serving you in the future!!

August 14, 2019

Service appointment Performed warranty work and provided a loaner vehicle for the days needed. It was a good experience and will return for other service needs. Thanks More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McClaskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2019 -

Carolina Volkswagen responded

Thank you for leaving a review, Tim! We are happy to hear about your positive experience here with Mike! We appreciate your business and trusting us with your vehicle needs! We look forward to serving you in the future!!

August 13, 2019

Painless service visit I appreciated them offering me a shuttle to my work so i did not have to wait on my Atlas. They figured out what was the noise was and have ordered t More

by RMT517
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McClaskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morris Maines
Aug 13, 2019 -

Carolina Volkswagen responded

Thank you for leaving a review! We are happy to hear about your positive experience here! We appreciate your business and trusting us with your vehicle needs! We look forward to serving you in the future!

August 12, 2019

Inspection completed and all fluids checked and topped off...could not be happier. I bought my 2015 Passat which is my favorite car owned. I am pleased with th More

by chipbuchanan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Albino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike McClaskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olga Hamby, Morris Maines
Aug 13, 2019 -

Carolina Volkswagen responded

Thank you for leaving a review! We are happy to hear about your positive experience here! We appreciate your business and trusting us with your vehicle needs! We look forward to serving you in the future!

August 12, 2019

new key fob the waiting area is super comfortable w/ fast wifi. starbucks coffee is fresh & delicious. soda & snack availability is definitely a plus. the wait More

by VAUSTERO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unsure with who helped me but im pretty happy w/ the service.
Aug 13, 2019 -

Carolina Volkswagen responded

Thank you for leaving a review! We are happy to hear about your positive experience here! We appreciate your business and trusting us with your vehicle needs! We look forward to serving you in the future!

August 10, 2019

August 7 2019 service This was just for the annual NCDOT inspection. I purchased my VW at this dealership and it is now 6 years old. All of the service for this vehicle h More

by Wolfsburg GTI 13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olga Hamby
Aug 12, 2019 -

Carolina Volkswagen responded

Thank you for leaving a review! We are happy to hear about your positive experience here! We appreciate your business and trusting us with your vehicle needs! We look forward to serving you in the future!!

August 09, 2019

Thanks Carolina Volkswagen Carolina Volkswagen made it easy for us to join the Volkswagen family. We visited a couple dealerships before deciding to purchase from Carolina Volks More

by CR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Viton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2019 -

Carolina Volkswagen responded

Thank you for leaving a review! We are happy to hear about your positive experience here! We appreciate your business and trusting us with your vehicle needs! We look forward to serving you in the future!! Welcome to the Carolina VW Family!

August 06, 2019

Great service! Twenty years ago I purchased my first Volkswagen. A Jetta that lasted a hundred and eighty seven thousand miles, a tree fell on it and the Jetta was l More

by amy.harris8875
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Albino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Tamras, Richard Crosby
Aug 06, 2019 -

Carolina Volkswagen responded

Thank you for leaving a review, Amy! We are happy to hear about your positive experience here! We appreciate your business and trusting us with your vehicle needs! We look forward to serving you in the future!! Enjoy your new Tiguan and welcome to the Carolina VW Family!

August 06, 2019

Needed a new key Talked with Mike McClaskey by phone to order a new key for the 2014 Jetta I bought from a private owner. It took 2 business days (over a weekend) for More

by WINAKEYTOHEAVEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McClaskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2019 -

Carolina Volkswagen responded

Thank you for leaving a review! We are happy to hear about your positive experience here with Mike! We appreciate your business and trusting us with your vehicle needs! We look forward to serving you in the future!!

August 02, 2019

Great service. Had my car in for routine service- 20,000 miles. Not only did Olga check me in, she took the time to show me how to adjust a dashboard display I didn’ More

by JEANNELASTELLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McClaskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olga Hamby
Aug 06, 2019 -

Carolina Volkswagen responded

Thank you for leaving a review, Jeanne! We are happy to hear about your positive experience here! We appreciate your business and trusting us with your vehicle needs! We look forward to serving you in the future!!

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