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Carolina Volkswagen

Charlotte, NC

4.0
567 Reviews
Welcome to Carolina Volkswagen in Charlotte! We are Charlotte's original, full-service VW Dealership. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new VW inventory online, request more information about vehicles, set up a test drive or inquire about financing! Carolina VW offers new Volkswagen cars and SUVs to the Charlotte area, including Matthews NC, Concord NC, and Gastonia NC. Our models include the Volkswagen Passat, Jetta, CC, Tiguan, Touareg, Golf, GTI and the iconic Beetle. If a new Volkswagen doesn't interest you, we have a large selection of WorldAuto Certified Pre-Owned Volkswagens and a large selection of other makes and models available. We also have a Certified Auto Repair Service Shop on site to make sure all of your scheduled maintenance is taken care of. We treat your vehicle with the same care as we would our own. If you don't see what you are looking for, please contact us and we'll get in touch with you when vehicles arrive that matches your search! Or, if you would rather discuss your options with one of our friendly sales staff, click 'Directions' for interactive driving directions and other contact information. Visit the team at Carolina VW and join the family!
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7800 E Independence Blvd

Charlotte, NC

28227

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Showing 567 reviews

July 21, 2010

This was my first time at this dealership. Everyone that I had contact with could not have been more friendly. The service on my car was done quickly and professionally. The waiting areas were clean and com More

by dougb711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Moyer
July 14, 2010

From new sales through delivery service - everyone was courteous, helpful, and competent. The offer to take a new vehicle home for and overnight test drive was very useful and very unexpected. It proved More

by alaurene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maciej, Louie, John
July 14, 2010

I have been going to Carolina VW since I moved to Charlotte two years ago. Each time, I've worked with Joerg Kuehni, who has proven his knowledge and commitment to VW with his excellent customer ser More

by aporter128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bert (Joerg) Kuehni
July 14, 2010

I have never experienced such friendliness from a dealership than when I came to Carolina VW to service my Jetta. I initially came for a recall and even though this was a free visit, the mechanics l More

by njh0619
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Moyer
July 13, 2010

My experience with Carolina Volkswagen was fantastic! All individuals I worked with were fantastic. Luis was especially helpful, particularly as I was buying a car from my home in Colorado. When I arri More

by mburich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Pinto and Richard Meyers
July 13, 2010

Easy in and out. Quality service, excellent customer service, friendly environment. Carolina VW gets a strong recommendation from me. This is my 3rd VW (2nd from Carolina VW) and because of the service More

by bchecket
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Moyer
July 12, 2010

I always bought and trade all my cars with Carolina VW and it has been a pleasure. In the service department, Bryan Moyer has been such a great resource, providing advice for my car and my wife's. I look More

by ccastaneda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Moyer
July 10, 2010

Brian seemed to know his job very well.I came in for a recall on the draining of my sunroof.I have been having wiring or shortage in the wiring issues.They had to jump start my car to pull in the bay.I wi More

by CandiceM1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
brian moyer, Brian Moyer
July 07, 2010

I do believe that the difference between good and great is subject to a great deal of interpretation. They do seem to be more efficient than they were 2 years ago when I first started going there. The "p More

by MimiInNC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Moyer
July 06, 2010

I had a timing belt/water pump replaced on a '00s VW Golf. Repair was done well, service advisor took care of transport to/from work while car in shop, maintenance options were well-explained. Could h More

by zenarcher9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Schmidt
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