Carolina Volkswagen
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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My overall experience with Carolina Volkswagen was really good. Penelope Wooten was very good at explaning everything to me. She did not try to force me into purchasing a car. I would highly recommend Car good. Penelope Wooten was very good at explaning everything to me. She did not try to force me into purchasing a car. I would highly recommend Carolina Volkswagen and Penelope Wooten to all my friends and family. More
i was impressed how they took care of me and my care the sale person was very friendly.he gave me an estimate of how long the repair where going to take and it was done on time. cause of this experience am sale person was very friendly.he gave me an estimate of how long the repair where going to take and it was done on time. cause of this experience am making sure i take my car only to the dealership for repair. and ill also recommend other to the dealership More
Reason for service visit was to fix oil leak in my 2010 Jetta TDI. This was the second visit in about two months for the same problem. First fix did not correct the problem; leak returned two months late Jetta TDI. This was the second visit in about two months for the same problem. First fix did not correct the problem; leak returned two months later. David and Wes made a thorough study, consulting with corporate VW to identify root cause of the leak. Car was at the dealership for a week to diagnose and fix the problem. A 2010 Passat was provided as a loaner, so no great inconvenience was caused by the lengthy in-warranty repair. Two weeks after return of the Jetta has not shown any further leakage. Will monitor further. More
Jake Cole was a fantastic salesman - not pushy but informative. We visiting numerous dealerships before returning to Carolina Volkswagen to purchase our new vehicle. We purchased our vehicle at c informative. We visiting numerous dealerships before returning to Carolina Volkswagen to purchase our new vehicle. We purchased our vehicle at closing time and had to return for some items and Jake did a good job with the follow up as well. We love our new Tiguan and would definitely send others looking for a new to Jake as well. More
Really Great service, Ed got me more then what I wanted for a price no one else could match. Everyone was really friendly and very professional and respected my budget. Another reason why I have invested i for a price no one else could match. Everyone was really friendly and very professional and respected my budget. Another reason why I have invested in a second Jetta from Volkswagen, great car, great people! And they took care of everything, from helping me get the right color to moving all of my things from my old car to my new one. So I would recommend Carolina Volkswagen to all my friends and family. And I will most definitely be a returning customer! More
Am thinking I will take my smaller repair issues elsewhere next time. Well over $100 for an oil change, tail light replacement and nail in a tire fix. Seems very extreme! Also, if you are going to w elsewhere next time. Well over $100 for an oil change, tail light replacement and nail in a tire fix. Seems very extreme! Also, if you are going to wash the car as part of the service, then do a decent job. More
Jake was great. He wasn't pushy at all. He listened to what I wanted and ensured that the cars he reccommended met that need. He is such a personalble guy and made this process of buying a new car fun an what I wanted and ensured that the cars he reccommended met that need. He is such a personalble guy and made this process of buying a new car fun and easy. After I bought a new Jetta he even did a round off in the show room to thank me!!! I would deffinatley buy a car from Jake again. More
My husband and I are thrilled with our new cars, we each got a new volkswagon!!! Jake helped us all the way, installation of tvs, tinting and even drove each of our cars to our home!! We cant say enough gre got a new volkswagon!!! Jake helped us all the way, installation of tvs, tinting and even drove each of our cars to our home!! We cant say enough great things about Jake Cole and the kindness of the dealership!! Thanks again!! More
My Volkswagen Routan 2009 was in service for 24,000 mile maintenance, state inspection and replace wiper blades. Brian Moyer helped me with the appointment and he was very helpful, friendly and professio maintenance, state inspection and replace wiper blades. Brian Moyer helped me with the appointment and he was very helpful, friendly and professional like always. I am very happy and thankful with the service. Sincerely, Marbeluz C. Rowe. More
Needed headlight replaced. Got me right in and out! Very friendly! Very pleased with the cost also. Have had other service done also. Also very informative. No problem getting a rental care while m Very friendly! Very pleased with the cost also. Have had other service done also. Also very informative. No problem getting a rental care while my car was being serviced. Would definitely recommend Carolina VW! More