Carolina Volkswagen

Thank You, Tim Smith and Matt Brown - Excellent Service We are writing this letter on behalf of Mr. Tim Smith, our Sales Consultant from Carolina Volkswagen in Charlotte, North Carolina. We were helping ou We are writing this letter on behalf of Mr. Tim Smith, our Sales Consultant from Carolina Volkswagen in Charlotte, North Carolina. We were helping our daughter purchase a new car and wanted more information so we drove to North Carolina and were on a specific time frame. We emphasized this to Mr. Smith immediately. We found Mr. Smith to be very knowledgeable about the Volkswagen Jetta, which we wanted to purchase. He listened patiently to us and he successfully worked within our planned budget. We would like to thank Tim and the manager, Matt for going above and beyond our expectations. Our daughter truly enjoys her new car! Fondly, LNK More

They've been helpful fixing a problem Initially, I was disappointed with Carolina Volkswagen service. However, I am pleased with the response I am getting to resolve the issue. There had b Initially, I was disappointed with Carolina Volkswagen service. However, I am pleased with the response I am getting to resolve the issue. There had been a change in staff which apparently led to a communication breakdown. Grateful for their assistance resolving the issue. More

Great experience Purchased a new 2018 Atlas at Carolina Volkswagen. Saaid is extremely knowledgable about all of Volkswagen AG's offerings and is clearly passionate ab Purchased a new 2018 Atlas at Carolina Volkswagen. Saaid is extremely knowledgable about all of Volkswagen AG's offerings and is clearly passionate about driving which is refreshing. I visited a number of local dealerships looking at numerous vehicles and Saaid was by far the best salesperson I spoke to. He knew a brand new offering from VW inside and out and made the sales process easy and hassle free. Saaid mentioned that he traveled to a sales training session for the new Atlas and his knowledge of the vehicle reflected the training he received. Salesmen at other local VW dealerships couldn't answer my annoyingly specific questions -- Said could! More

Great experience at Carolina Volkswagen We had an excellent experience leasing a car at Carolina Volkswagen. Chuck Richmond was a true professional. He made the process as smooth as possible We had an excellent experience leasing a car at Carolina Volkswagen. Chuck Richmond was a true professional. He made the process as smooth as possible and was incredibly helpful. This is our third experience either leasing or buying at this dealership and we highly recommend it! More

Great Service Mr Olmedo did a great job! Very detail oriented and helpful. He listened to our needs and was able accomodate them as well as our budget. Highly rec Mr Olmedo did a great job! Very detail oriented and helpful. He listened to our needs and was able accomodate them as well as our budget. Highly recommend him. Service is also very good. I've had another VW for the last three years and every experience has been great. More

Great Experience! Alimam really went above and beyond when I was ready to purchase a car. He was personable, knowledgeable, and very friendly. I was very pleased with h Alimam really went above and beyond when I was ready to purchase a car. He was personable, knowledgeable, and very friendly. I was very pleased with his service. More

Fantastic car buying experience An absolutely fabulous car buying experience. I can highly recommend this dealership, and especially Dustin Speights, Chuck Richmond and Mat Brown, to An absolutely fabulous car buying experience. I can highly recommend this dealership, and especially Dustin Speights, Chuck Richmond and Mat Brown, to anyone who is in the market for a new or used Volkswagen. Most pleasant car buying experience I've had in years. More

Most awesome experience in car buying. Dustin really went over and beyond when it came to working out the financing of my new vehicle. He work long and hard to help me get into the car I wa Dustin really went over and beyond when it came to working out the financing of my new vehicle. He work long and hard to help me get into the car I wanted at the price I could afford. He was very caring about me and my situation instead of just doing a job. He truly is someone that I would recommend to everyone looking for someone you can trust to help you in purchasing a car! More

Matt Testa is a Great Service Manager! I was traveling from Cleveland to Orlando and experienced some problems with my Passant. Matt Testa and Tammy Hough helped me. They found my car was s I was traveling from Cleveland to Orlando and experienced some problems with my Passant. Matt Testa and Tammy Hough helped me. They found my car was still certified so I only had to pay a $50 deductible. They did the needed repair and offered to do the two recall repairs! They offered a loaner car while they were servicing my car. When I experienced additional problems on my return trip they handled it at no additional cost. They "wowed" me. Exceptional service for a customer they may never see again!!! More

Super easy! I came in for an oil change and left with a new car! All my friends couldn't believe the deal I got. Chuck, Dustin and Dave made it so easy for me an I came in for an oil change and left with a new car! All my friends couldn't believe the deal I got. Chuck, Dustin and Dave made it so easy for me and took care of everything. My options were clear up front and no surprises (except good ones) came up during the process. I have two other dealerships that are closer to me yet I still drive to Charlotte to see the team at Carolina Volkswagen. Tammy in service always greets me with a smile and takes care of me when in a rush. I cannot say enough about my FRIENDS at Carolina VW. More