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Carolina Volkswagen
Charlotte, NC
567 Reviews
Welcome to Carolina Volkswagen in Charlotte!
We are Charlotte's original, full-service VW Dealership. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new VW inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Carolina VW offers new Volkswagen cars and SUVs to the Charlotte area, including Matthews NC, Concord NC, and Gastonia NC. Our models include the Volkswagen Passat, Jetta, CC, Tiguan, Touareg, Golf, GTI and the iconic Beetle.
If a new Volkswagen doesn't interest you, we have a large selection of WorldAuto Certified Pre-Owned Volkswagens and a large selection of other makes and models available.
We also have a Certified Auto Repair Service Shop on site to make sure all of your scheduled maintenance is taken care of. We treat your vehicle with the same care as we would our own.
If you don't see what you are looking for, please contact us and we'll get in touch with you when vehicles arrive that matches your search! Or, if you would rather discuss your options with one of our friendly sales staff, click 'Directions' for interactive driving directions and other contact information.
Visit the team at Carolina VW and join the family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 567 reviews
September 13, 2019
Car inspection The car was duly inspected and returned as promised. Mike was very professional and friendly. I had no problem communicating and the car looked great. The car was duly inspected and returned as promised. Mike was very professional and friendly. I had no problem communicating and the car looked great. More
by PDURANT25
Verified CustomerEmployees Worked With
September 12, 2019
They went above and beyond Not only was the service I was given amazing. The people I worked with (Morris, Mike and the mechanic Russ) are amazing people! It was such a pleasure Not only was the service I was given amazing. The people I worked with (Morris, Mike and the mechanic Russ) are amazing people! It was such a pleasure of mine to be able to meet these amazing individuals. They really restore your faith in humanity as a whole. Being a young 20yr old girl you fear that things will be exaggerated and real problems may be looked over. They were able to show me exactly what was going on with my car and help me figure out the steps to take to get me back on the road safely. Thank you so much!!! When I buy a new car or consider trading in will definitely be here!! More
by SAMANTHACASE19
September 11, 2019
My cc service I was there for service without an appointment and was taken care of quickly, they checked my car and call me right away to tell me what was wrong and I was there for service without an appointment and was taken care of quickly, they checked my car and call me right away to tell me what was wrong and had it fixed . More
by juliogd23
Employees Worked With
September 10, 2019
Wendy Dennis Carolina Volkswagen went over and beyond for me. The price was great as well. I really appreciate your team. I received the Fast, Friendly and Amazing Carolina Volkswagen went over and beyond for me. The price was great as well. I really appreciate your team. I received the Fast, Friendly and Amazing service! More
by w.beautiful4.wd
September 10, 2019
Amazing customer service and car knowledge Morris Maines was friendly and approachable when I walked into the service department. When he looked at my Gti engine I could tell immediately that h Morris Maines was friendly and approachable when I walked into the service department. When he looked at my Gti engine I could tell immediately that he loved his job and was totally knowledgeable and passionate about vw’s and cars in general. I will be going back to Carolina vw again in the future. More
by ROGERGILES
September 10, 2019
Side Mirror In summary, I was in for service 4 times in July for the side mirror. Wrong part was ordered and was told the new part will be $100 lower. That was a In summary, I was in for service 4 times in July for the side mirror. Wrong part was ordered and was told the new part will be $100 lower. That was a lie. At the 4th trip it was a lot more. Was not happy when I left. Not happy at all. More
by LCRAMOS
Employees Worked With
Female desk service person
September 09, 2019
Excellent Job, Saturday! I was really pleased with the service I received this past Saturday September 7th. It was my first time at this dealership, and Mike who was in the of I was really pleased with the service I received this past Saturday September 7th. It was my first time at this dealership, and Mike who was in the office that day, and Devon, the technician who worked on my car did an excellent job. Thank you! More
by CELINA033
September 09, 2019
New Atlas Excellent customer service and very friendly staff!! They asked what I needed to make the deal and they made it happen. I will definitely be back for Excellent customer service and very friendly staff!! They asked what I needed to make the deal and they made it happen. I will definitely be back for my next purchase. More
by bradbury0
Employees Worked With
Doug Tamras, Richard Crosby, Donell Richardson
September 05, 2019
Good experience. The service was timely and pretty efficient. The Staff wascourteous and thoughtful. The manicurist kindly offered her services though I declined . A The service was timely and pretty efficient. The Staff wascourteous and thoughtful. The manicurist kindly offered her services though I declined . Available snacks were a nice touch. More
by MARYPHELPS
September 05, 2019
Great Service Outstanding customer service! Everyone there was very pleasant, professional and knowledge,also the waiting room was amazing I got a complimentary ma Outstanding customer service! Everyone there was very pleasant, professional and knowledge,also the waiting room was amazing I got a complimentary manicure while I waiting for my car to be serviced. More
by saadia.levine
Employees Worked With
