Carolina Volkswagen

We love our new Passat! Ben did everything he could to make our experience so pleasant! We felt well taken care of and very informed on what we were getting when buying this Ben did everything he could to make our experience so pleasant! We felt well taken care of and very informed on what we were getting when buying this vehicle! Thanks again for everything! - The Blantons More

Great buying experience and worth the travel!! My husband and I were looking for a preowned Subary impreza for our daughter's use as she will move to Maine. Ben Madsen along with Travis the finance My husband and I were looking for a preowned Subary impreza for our daughter's use as she will move to Maine. Ben Madsen along with Travis the finance specialist were very accomodating and helpful and did all the necessary documents easier than expected. They treated us like a family More

Great car buying experience My fiance and I met with Richard Albino to turn in my lease ahead of schedule and purchase a new Tiguan SUV. We had a great experience, and really go My fiance and I met with Richard Albino to turn in my lease ahead of schedule and purchase a new Tiguan SUV. We had a great experience, and really got a great deal on our new vehicle. More

Ben Madsen was awesome. Great experience here. Ben helped us get a great deal without being pushy. Highly recommend! Finance department was also great to work with. Very frie Great experience here. Ben helped us get a great deal without being pushy. Highly recommend! Finance department was also great to work with. Very friendly, quick and easy to deal with. More

Purchasing my C.C. Over all experience was great! The salesman was curtious and did everything he promised ! No complaints with the salesman! How ever where it did get s Over all experience was great! The salesman was curtious and did everything he promised ! No complaints with the salesman! How ever where it did get shady was after my father who purchaesed the car asked for the lowest price he would give because he wasn’t going to have them call him in a week with a different offer! That’s where the old cliche about buying cars and always getting beat came into play! The first offer was the lowest but after the final bill came to and financed went from 18 to 20,600!$ a nice slap in the face of 2,600$ For something called maintenance which in my opinion was the proper way to screw somebody. See each was truly honest in there part, the guy did give us his lowest and another’guy added the 2,600 ! I guess the final would have to go to the financial advisory for adding extra xxxx we did not order! In conclusion Kevin gave us a great price where as Joel with our back turned changed the total bill by adding stuff that we didn’t know about! If you’re going to do that then have the guts to do it upfront and personal not where we had to notice it during signing! Good to see America hasn’t lost its taste for greed!!! More

Had a very good time with the salesperson and attendance. In this dealership they will try thier best to help you out with anything and even find better rates than many banks and credit unions. In this dealership they will try thier best to help you out with anything and even find better rates than many banks and credit unions. More

Friendly, professional car buying experience Chris, Rick and Joel were great! Chris was not pushy; he was very kind, informative and acomidating. I felt confident that Rick got us a good deal and Chris, Rick and Joel were great! Chris was not pushy; he was very kind, informative and acomidating. I felt confident that Rick got us a good deal and it was a pleasure wrapping everything up with Joel. We went to another VW dealership in the Charlotte area and had a very different experience. Our new car had a broken seat which was disapointing but Rick and the service department were professional and got us into a loaner car. It is also a bonus that the service waiting area is stocked with snacks, drinks, games and a nail technician who will do your nails while you wait! More

Buying a used car Ben was so helpful. I needed a car quickly .He listened to what I needed and wanted in a used car with financing.The process was so easy! Ben was so helpful. I needed a car quickly .He listened to what I needed and wanted in a used car with financing.The process was so easy! More

Amazing service! Charles helped me when I came in to service my vehicle. The whole team was professional, quick and spotted a problem with my tire. Charles worked wi Charles helped me when I came in to service my vehicle. The whole team was professional, quick and spotted a problem with my tire. Charles worked with me to get my little bug fixed before I scooted out on the road. The customer service really goes above and beyond and I will definitely be back. More

Great Communication The staff here is very knowledgeable and can tell you when you need to do certain things. They show you what they are explaining. Carmen is very kind The staff here is very knowledgeable and can tell you when you need to do certain things. They show you what they are explaining. Carmen is very kind and knows what she is doing. Everyone is well majored! More