Carolina Volkswagen

Fantastic Service Dropped my car off early for first oil change and to check for wiper fluid leak. This is my 3rd VW. Was not expecting it to be ready until 3:00 but Mi Dropped my car off early for first oil change and to check for wiper fluid leak. This is my 3rd VW. Was not expecting it to be ready until 3:00 but Mike called at 11:30 to let me know it was ready. Perfect timing as we were on our way back from puppy class. They did not find wiper fluid leak but assured me that if warning light comes on again they will fix More

Great customer service I purchased a VW GTI and had a great experience. The staff is great and the GM was really nice. Will be a returning customer. VW4life I purchased a VW GTI and had a great experience. The staff is great and the GM was really nice. Will be a returning customer. VW4life More

Excellent Service Manager The Service Manager does an outstanding job . The mechanics will work on the car , until it’s fixed . The personnel is very friendly and helpful . You The Service Manager does an outstanding job . The mechanics will work on the car , until it’s fixed . The personnel is very friendly and helpful . You can walk around and see the new vehicles and the used vehicles without being harassed by a salesperson to buy on the spot . In other words, you feel like you want to look around and maybe shop for a new or used car in the future . More

Solution-oriented service A dealership can be judged not only by excellent service but how it reacts when something initially is less than satisfactorily handled. Enter the Ser A dealership can be judged not only by excellent service but how it reacts when something initially is less than satisfactorily handled. Enter the Service Manager Morris Maine’s, who personally made sure the tire issue I had come in for was not only handled completely but most courteously. I bought my VW at the dealership and have enjoyed their expert and fast service . Would recommend Carolina Volkswagen anytime. More

7:30AM appointment time 7:30AM appointment for 10,000 mile oil change and inspection and was out in no time! Thanks to Garret at the service desk and to Richard who wished m 7:30AM appointment for 10,000 mile oil change and inspection and was out in no time! Thanks to Garret at the service desk and to Richard who wished me happy birthday. Richard is the salesman at Carolina Volkswagen that I bought my 2015 Passat 4 years ago! More

30k service Excellent service from the service department despite being short a couple staff. Professional and thorough in explaining the work that was done. Tha Excellent service from the service department despite being short a couple staff. Professional and thorough in explaining the work that was done. Thank you Morris! More

Replacement of keyed tire studs and rotation Got in quickly, service was performed without a long wait time. Did call ahead. Was concerned on pricing of replacement studs offered by Dealership, a Got in quickly, service was performed without a long wait time. Did call ahead. Was concerned on pricing of replacement studs offered by Dealership, as they were $6 higher per stud than we purchased them for from an outside parts house. It would have cost us $24 MORE plus tax to buy them at VW. More competitive and reasonable pricing would be great to save customers from multi-store shopping. Overall, friendly and fast service experience. More

Trust and Confidence Love my experience with Carolina Volkswagon. The personnel are very pleasant. They keep the car I love in great running condition..I have confidence Love my experience with Carolina Volkswagon. The personnel are very pleasant. They keep the car I love in great running condition..I have confidence in their work. More

Was very quick and easy Was an oil service and they got me in at my appointment time and back out in an hour, I was very pleased by the time I was in my car again Was an oil service and they got me in at my appointment time and back out in an hour, I was very pleased by the time I was in my car again More

Friendly and competent Richard had several options on the table, answered all questions and got everything ready to finish the deal in the most pleasant way. It was a very g Richard had several options on the table, answered all questions and got everything ready to finish the deal in the most pleasant way. It was a very good experience. More