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Carolina Volkswagen

Charlotte, NC

4.0
567 Reviews
Welcome to Carolina Volkswagen in Charlotte! We are Charlotte's original, full-service VW Dealership. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new VW inventory online, request more information about vehicles, set up a test drive or inquire about financing! Carolina VW offers new Volkswagen cars and SUVs to the Charlotte area, including Matthews NC, Concord NC, and Gastonia NC. Our models include the Volkswagen Passat, Jetta, CC, Tiguan, Touareg, Golf, GTI and the iconic Beetle. If a new Volkswagen doesn't interest you, we have a large selection of WorldAuto Certified Pre-Owned Volkswagens and a large selection of other makes and models available. We also have a Certified Auto Repair Service Shop on site to make sure all of your scheduled maintenance is taken care of. We treat your vehicle with the same care as we would our own. If you don't see what you are looking for, please contact us and we'll get in touch with you when vehicles arrive that matches your search! Or, if you would rather discuss your options with one of our friendly sales staff, click 'Directions' for interactive driving directions and other contact information. Visit the team at Carolina VW and join the family!
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7800 E Independence Blvd

Charlotte, NC

28227

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Showing 567 reviews

September 25, 2019

Fantastic Service Dropped my car off early for first oil change and to check for wiper fluid leak. This is my 3rd VW. Was not expecting it to be ready until 3:00 but Mi More

by aefoster0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McClaskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2019 -

Carolina Volkswagen responded

Thank you for leaving a review! We are happy to hear about your positive experience here! We appreciate your business and trusting us with your vehicle needs! We look forward to serving you in the future!!

September 24, 2019

Great customer service I purchased a VW GTI and had a great experience. The staff is great and the GM was really nice. Will be a returning customer. VW4life More

by umarcrown2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Venus Linares, Richard Crosby
Sep 24, 2019 -

Carolina Volkswagen responded

Thank you for leaving a review, Umar! We are happy to hear about your positive experience here! We appreciate your business and trusting us with your vehicle needs! Enjoy your new GTI! We look forward to serving you in the future!!

September 23, 2019

Excellent Service Manager The Service Manager does an outstanding job . The mechanics will work on the car , until it’s fixed . The personnel is very friendly and helpful . You More

by RODRIGOLARA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McClaskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2019 -

Carolina Volkswagen responded

Thank you for leaving a review! We are happy to hear about your positive experience here! We appreciate your business and trusting us with your vehicle needs! We look forward to serving you in the future!!

September 21, 2019

Solution-oriented service A dealership can be judged not only by excellent service but how it reacts when something initially is less than satisfactorily handled. Enter the Ser More

by uhoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morris Maines
Sep 23, 2019 -

Carolina Volkswagen responded

Thank you for leaving a review! We are happy to hear about your positive experience here! We appreciate your business and trusting us with your vehicle needs! We look forward to serving you in the future!!

September 19, 2019

7:30AM appointment time 7:30AM appointment for 10,000 mile oil change and inspection and was out in no time! Thanks to Garret at the service desk and to Richard who wished m More

by chipbuchanan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Albino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garret
Sep 23, 2019 -

Carolina Volkswagen responded

Thank you for leaving a review, Chip! And Happy Birthday from all of us at Carolina Volkswagen!!! We are happy to hear about your positive experience here! We appreciate your business and trusting us with your vehicle needs! We look forward to serving you in the future!!

September 18, 2019

30k service Excellent service from the service department despite being short a couple staff. Professional and thorough in explaining the work that was done. Tha More

by Kmutter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morris Maines
Sep 23, 2019 -

Carolina Volkswagen responded

Thank you for leaving a review! We are happy to hear about your positive experience here! We appreciate your business and trusting us with your vehicle needs! We look forward to serving you in the future!!

September 17, 2019

Replacement of keyed tire studs and rotation Got in quickly, service was performed without a long wait time. Did call ahead. Was concerned on pricing of replacement studs offered by Dealership, a More

by EMMERLING.LISA
Recommend Dealer
Yes
Employees Worked With
Parts, Morris Maines
Sep 17, 2019 -

Carolina Volkswagen responded

Thank you for leaving a review, Lisa! We are happy to hear about your positive experience here! We appreciate your business and trusting us with your vehicle needs! We look forward to serving you in the future!!

September 17, 2019

Trust and Confidence Love my experience with Carolina Volkswagon. The personnel are very pleasant. They keep the car I love in great running condition..I have confidence More

by kbreckenridge3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McClaskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can’t remember all of the ones I talked with,however they were ALL very pleasant..
Sep 17, 2019 -

Carolina Volkswagen responded

Thank you for leaving a review! We are happy to hear about your positive experience here! We appreciate your business and trusting us with your vehicle needs! We look forward to serving you in the future!!

September 17, 2019

Was very quick and easy Was an oil service and they got me in at my appointment time and back out in an hour, I was very pleased by the time I was in my car again More

by GODUKEBLUE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Albino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morris Maines
Sep 17, 2019 -

Carolina Volkswagen responded

Thank you for leaving a review! We are happy to hear about your positive experience here! We appreciate your business and trusting us with your vehicle needs! We look forward to serving you in the future!!

September 17, 2019

Friendly and competent Richard had several options on the table, answered all questions and got everything ready to finish the deal in the most pleasant way. It was a very g More

by andreas p
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Albino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

Carolina Volkswagen responded

Thank you for leaving a review, Andreas! We are happy to hear about your positive experience here! We appreciate your business and trusting us with your vehicle needs! We look forward to serving you in the future!!