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Carolina Volkswagen

Charlotte, NC

4.0
567 Reviews
Welcome to Carolina Volkswagen in Charlotte! We are Charlotte's original, full-service VW Dealership. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new VW inventory online, request more information about vehicles, set up a test drive or inquire about financing! Carolina VW offers new Volkswagen cars and SUVs to the Charlotte area, including Matthews NC, Concord NC, and Gastonia NC. Our models include the Volkswagen Passat, Jetta, CC, Tiguan, Touareg, Golf, GTI and the iconic Beetle. If a new Volkswagen doesn't interest you, we have a large selection of WorldAuto Certified Pre-Owned Volkswagens and a large selection of other makes and models available. We also have a Certified Auto Repair Service Shop on site to make sure all of your scheduled maintenance is taken care of. We treat your vehicle with the same care as we would our own. If you don't see what you are looking for, please contact us and we'll get in touch with you when vehicles arrive that matches your search! Or, if you would rather discuss your options with one of our friendly sales staff, click 'Directions' for interactive driving directions and other contact information. Visit the team at Carolina VW and join the family!
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7800 E Independence Blvd

Charlotte, NC

28227

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Showing 567 reviews

March 01, 2019

great experience My wife and I had a mishap involving putting diesel in our engine.. VW service center was extremely helpful in getting car fixed.as soon as possible a More

by stewartohardy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Hedrick, David Brown, Victoria Irizarry
Mar 04, 2019 -

Carolina Volkswagen responded

Thank you for leaving a review! The team here at Carolina VW is thrilled to hear such good feedback!

March 01, 2019

Great Service!! I asked for them to take a look at my car and to fix it because I’m going out of town. They were super awesome about everything!! I feel much comforta More

by Kaila Moss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon
Mar 04, 2019 -

Carolina Volkswagen responded

Thank you for leaving a review! The team here at Carolina VW is thrilled to hear such good feedback!

March 01, 2019

Great Service Richard Albino made turning my lease and securing a new vehicle so easy, Very happy with the service I received at Carolina Volkswagon on Independence More

by tolbertgang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Albino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2019 -

Carolina Volkswagen responded

Thank you for leaving a review! The team here at Carolina VW is thrilled to hear such good feedback!

February 27, 2019

It was nice to have complementary snacks and drinks! I liked the waiting room. It was nice and i appreciate the complimentary snacks and drinks. They were fairly quick and sat with me to explain to me w More

by Jenchikk1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Brown
Mar 04, 2019 -

Carolina Volkswagen responded

Thank you for leaving a review! The team here at Carolina VW is thrilled to hear such good feedback!

February 23, 2019

Good vibes Had a great experience, and good customer service. I do recommend having your car serviced there. Even if you are just walking around looking at cars, More

by sq02126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None of these but she was the greatest
Feb 27, 2019 -

Carolina Volkswagen responded

Thank you for leaving a review! The team here at Carolina VW is thrilled to hear such good feedback!

February 22, 2019

Christina is amazing Seriously, best buying experience i ever had. Christina did an amazing job, was in and out. Love my 2018 Golf R, thanks to Carolina Volkswagen! More

by jdomalesky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina
Feb 27, 2019 -

Carolina Volkswagen responded

Thank you for leaving a review! The team here at Carolina VW is thrilled to hear such good feedback!

February 20, 2019

Great experience! We didn’t have an appointment but brought our beetle in for oil change and inspection. Olga took great care of us, also taking the time to answer some More

by greenbus760
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olga
Feb 27, 2019 -

Carolina Volkswagen responded

Thank you for leaving a review! The team here at Carolina VW is thrilled to hear such good feedback!

February 19, 2019

Average service Typical dealer service. Take your vehicle in and they try to upsale you with more expensive services like tires or spark plug service. Tires were over More

by brent23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nor sure of name
Mar 14, 2019 -

Carolina Volkswagen responded

Thank you for taking the time to lease a review. We feel it is our responsibility to inform the customer of the factory recommended service. So the customer can make an informed decision. Maintaining a vehicle is much less expensive then repairing or replacing one. Please contact me if you have any concerns at 704-537-2336 Ken Shields, Service Manger at Carolina Volkswagen.

February 19, 2019

Quick and communacative I brought my car in for diagnostics, and was contacted several times throughout the process to be given information. The service both on the phone and More

by LOUIS.T.NOCERA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olga , David Brown
Feb 27, 2019 -

Carolina Volkswagen responded

Thank you for leaving a review! The team here at Carolina VW is thrilled to hear such good feedback!

February 19, 2019

Oil Change, Transmission Service, State Inspection Olga and the rest of the team were fantastic! They took care of my outstanding car issues and suggested helpful services to keep my car running smooth More

by anabennett52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olga
Feb 27, 2019 -

Carolina Volkswagen responded

Thank you for leaving a review! The team here at Carolina VW is thrilled to hear such good feedback!

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