Carolina Volkswagen
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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great experience My wife and I had a mishap involving putting diesel in our engine.. VW service center was extremely helpful in getting car fixed.as soon as possible a My wife and I had a mishap involving putting diesel in our engine.. VW service center was extremely helpful in getting car fixed.as soon as possible at the least possible expense to us. They even loaned us a car for duration of services. Excellent service! More
Great Service!! I asked for them to take a look at my car and to fix it because I’m going out of town. They were super awesome about everything!! I feel much comforta I asked for them to take a look at my car and to fix it because I’m going out of town. They were super awesome about everything!! I feel much comfortable going out of town now ! More
Great Service Richard Albino made turning my lease and securing a new vehicle so easy, Very happy with the service I received at Carolina Volkswagon on Independence Richard Albino made turning my lease and securing a new vehicle so easy, Very happy with the service I received at Carolina Volkswagon on Independence.. More
It was nice to have complementary snacks and drinks! I liked the waiting room. It was nice and i appreciate the complimentary snacks and drinks. They were fairly quick and sat with me to explain to me w I liked the waiting room. It was nice and i appreciate the complimentary snacks and drinks. They were fairly quick and sat with me to explain to me what was going on with the car. More
Good vibes Had a great experience, and good customer service. I do recommend having your car serviced there. Even if you are just walking around looking at cars, Had a great experience, and good customer service. I do recommend having your car serviced there. Even if you are just walking around looking at cars,there is no high-pressure salesman trying to force you to buy a car More
Christina is amazing Seriously, best buying experience i ever had. Christina did an amazing job, was in and out. Love my 2018 Golf R, thanks to Carolina Volkswagen! Seriously, best buying experience i ever had. Christina did an amazing job, was in and out. Love my 2018 Golf R, thanks to Carolina Volkswagen! More
Great experience! We didn’t have an appointment but brought our beetle in for oil change and inspection. Olga took great care of us, also taking the time to answer some We didn’t have an appointment but brought our beetle in for oil change and inspection. Olga took great care of us, also taking the time to answer some general maintenance questions. Did not try to sell us additional repairs, products. All encountered staff very friendly and helpful. Nice waiting area. Thanks! More
Average service Typical dealer service. Take your vehicle in and they try to upsale you with more expensive services like tires or spark plug service. Tires were over Typical dealer service. Take your vehicle in and they try to upsale you with more expensive services like tires or spark plug service. Tires were over priced and so was the spark plug 40k mile service. More
Quick and communacative I brought my car in for diagnostics, and was contacted several times throughout the process to be given information. The service both on the phone and I brought my car in for diagnostics, and was contacted several times throughout the process to be given information. The service both on the phone and in person was friendly, quick, and helpful. More
Oil Change, Transmission Service, State Inspection Olga and the rest of the team were fantastic! They took care of my outstanding car issues and suggested helpful services to keep my car running smooth Olga and the rest of the team were fantastic! They took care of my outstanding car issues and suggested helpful services to keep my car running smoothly for my 80k service. Price was fair! More