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Carolina Volkswagen
Charlotte, NC
567 Reviews
Welcome to Carolina Volkswagen in Charlotte!
We are Charlotte's original, full-service VW Dealership. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new VW inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Carolina VW offers new Volkswagen cars and SUVs to the Charlotte area, including Matthews NC, Concord NC, and Gastonia NC. Our models include the Volkswagen Passat, Jetta, CC, Tiguan, Touareg, Golf, GTI and the iconic Beetle.
If a new Volkswagen doesn't interest you, we have a large selection of WorldAuto Certified Pre-Owned Volkswagens and a large selection of other makes and models available.
We also have a Certified Auto Repair Service Shop on site to make sure all of your scheduled maintenance is taken care of. We treat your vehicle with the same care as we would our own.
If you don't see what you are looking for, please contact us and we'll get in touch with you when vehicles arrive that matches your search! Or, if you would rather discuss your options with one of our friendly sales staff, click 'Directions' for interactive driving directions and other contact information.
Visit the team at Carolina VW and join the family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 567 reviews
March 13, 2019
Very professional ,well organized! I always enjoy my visit, Carolina Volkswagen is T.R.P, Top Rate Professional! I can feel confident about there srevice,which keeps me Committed I always enjoy my visit, Carolina Volkswagen is T.R.P, Top Rate Professional! I can feel confident about there srevice,which keeps me Committed to there business! More
by GORDON5934
Verified CustomerEmployees Worked With
Other Employees :
Matt Testa, Charles Hedrick, David Brown, Victoria Irizarry, Venus Linares, Karol Zawadzki, Ernesto Bonita
March 13, 2019
Very professional ,well organized! I alway enjoy my visit, Carolina Volkswagen is T.R.P, Top Rate Professional! I can feel confident about there srevice,which keeps me Committed t I alway enjoy my visit, Carolina Volkswagen is T.R.P, Top Rate Professional! I can feel confident about there srevice,which keeps me Committed to there business! More
by GORDON5934
Employees Worked With
Other Employees :
Matt Testa, Charles Hedrick, David Brown, Victoria Irizarry, Venus Linares, Karol Zawadzki, Ernesto Bonita
March 11, 2019
Everyone was very helpful and accommodating! Needed to take my VW in for a recall and oil change. There have been some positive changes since I had last been there including a remodeled lounge t Needed to take my VW in for a recall and oil change. There have been some positive changes since I had last been there including a remodeled lounge that was very relaxing with complimentary beverages and snacks. They even had a lady offering free manicures! Service was very courteous and timely and I was able to take advantage of their shuttle service. I forget the name of the driver but he was very nice and accommodating. More
by UNIONANIMALS
Employees Worked With
John Nussman, Shuttle Driver
March 11, 2019
A breath of fresh air! Amazing experience and superb satisfaction. Carolina Volkswagen has restored our faith in dealerships. Unfortunately it took many horrible experiences Amazing experience and superb satisfaction. Carolina Volkswagen has restored our faith in dealerships. Unfortunately it took many horrible experiences with a local, not so competitive dealership. More
by Tarheeldad41
Employees Worked With
John in service was extremely helpful, professional, and available.
March 11, 2019
Happy! Everyone I came in contact with during my visit was incredibly knowledgeable. the associate who checked my car in was always smiling and pleasant to t Everyone I came in contact with during my visit was incredibly knowledgeable. the associate who checked my car in was always smiling and pleasant to talk to- also ensured that I understood what I would be charged for that day. More
by ALEXANDRA.COLE617
Employees Worked With
Olga hamby
March 11, 2019
Good service nice friendly staff Telling the truth comes easy staff was nice everyone was helpful very friendly open doors someone was always asking me if I needed help is there anyth Telling the truth comes easy staff was nice everyone was helpful very friendly open doors someone was always asking me if I needed help is there anything else I can do for you I like overall experience More
by punchoc6a
Employees Worked With
John Nussman
March 11, 2019
Oil Change and Service Tasks Took car into get out changed and Front right-hand side marker, along with license plate bulb replaced. Everything went well, staff was nice and treat Took car into get out changed and Front right-hand side marker, along with license plate bulb replaced. Everything went well, staff was nice and treates me well More
by J1313
Employees Worked With
Richard
March 10, 2019
Service..tired, oil change I was very pleased with the service delivered to me as soon as I entered Carolina VW. Ms Martinez quickly set the the service in motion as we went for I was very pleased with the service delivered to me as soon as I entered Carolina VW. Ms Martinez quickly set the the service in motion as we went for a leisurely breakfast and when we returned had only a short wait before our clean car was ready to go! Thanks Ms. Martinez and VW. More
by KOZZY6
Employees Worked With
M. Martinez
March 10, 2019
Pleasant, comfortable & accommodating. Carolina Volkswagen went out of their way to make me comfortable; from offering refreshments to offering a ride to & from their location so I didn't Carolina Volkswagen went out of their way to make me comfortable; from offering refreshments to offering a ride to & from their location so I didn't have to wait if I didn't want to. More
by PURPLES
March 10, 2019
50k Service Excellent work by the sevice department. I would recommend this VW dealership for service. The work was completed on a timely and efficient basis. Excellent work by the sevice department. I would recommend this VW dealership for service. The work was completed on a timely and efficient basis. The wailing area had excellent amenities. More
by jpdorfer
Employees Worked With
David Brown
