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Carolina Volkswagen

Charlotte, NC

4.0
567 Reviews
Welcome to Carolina Volkswagen in Charlotte! We are Charlotte's original, full-service VW Dealership. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new VW inventory online, request more information about vehicles, set up a test drive or inquire about financing! Carolina VW offers new Volkswagen cars and SUVs to the Charlotte area, including Matthews NC, Concord NC, and Gastonia NC. Our models include the Volkswagen Passat, Jetta, CC, Tiguan, Touareg, Golf, GTI and the iconic Beetle. If a new Volkswagen doesn't interest you, we have a large selection of WorldAuto Certified Pre-Owned Volkswagens and a large selection of other makes and models available. We also have a Certified Auto Repair Service Shop on site to make sure all of your scheduled maintenance is taken care of. We treat your vehicle with the same care as we would our own. If you don't see what you are looking for, please contact us and we'll get in touch with you when vehicles arrive that matches your search! Or, if you would rather discuss your options with one of our friendly sales staff, click 'Directions' for interactive driving directions and other contact information. Visit the team at Carolina VW and join the family!
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7800 E Independence Blvd

Charlotte, NC

28227

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Showing 567 reviews

December 08, 2021

Richard is your typical car salesmen. Any lie that needs to be told to get the deal done. Was told by Richard he had misplaced the spare key to my car and he would get it to me shortly. Never heard from him More

by jmconnors22
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Albino
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2021

Worked with Richard Albino to purchase a Used 2018 Lincoln MKC. We communicated by phone for two days before our visit. Of course we paid more than was our original intention. However when we did a More

by OLD MARINE
Recommend Dealer
Yes
Employees Worked With
Richard Albino
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2021

My family and I have bought over 13 cars from VW in a 10 year span. This week we had the most disappointing experience with this specific dealer and sadly, that will be the end of it. We will no longer give More

by Nhernandez
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danni Poli, Richard Crosby
February 09, 2021

Had a great experience with Richard Albino test driving the Atlas. Richard was very professional and was able to answer every question we had. If you are looking for a VW, I would recommend both Carolina V More

by Goodae
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Albino
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2020

I tried really hard not to leave a bad review after such I tried really hard not to leave a bad review after such a glowing review I had for my sales experience, but I've given the service department 3 t More

by Vt4kimmie
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard Crosby
September 10, 2020

What a wonderful experience!! Chris Harmon was so friendly, and willing to work with me. I would definitely recommend seeing him!! This has been the most pleasant car-buying experience I've ever had! More

by maryg416
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Harmon
May 07, 2020

Purchase of used VW Passat and GAP insurance fiasco My wife bought a used Passat from Carolina Volkswagen in September 2018. Against my advice, she elected to use VW Credit for financing and she electe More

by MBorden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard Crosby
February 17, 2020

Rueben helped me pick out my first car and also he helped my set up my insurance! He was a really big help! Thank you More

by meganrayford998
Recommend Dealer
Yes
Employees Worked With
Rueben
December 05, 2019

I absolutely loved working with Troy Cassidy. Originally me and my mom came in there to look around but Troy ended up getting me a good deal that I will always be grateful for. Definitely recommend to anyon More

by G Mobs
Recommend Dealer
Yes
Employees Worked With
Richard Crosby, Troy Cassidy
October 18, 2019

Worlds worst Dealership If I could leave a review for zero stars I would!. We purchased a "New" 2018 VW Tiguan on 6/24/18. We have had repeated issues with the car that the More

by Creelclmsn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard Crosby, Morris Maines
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