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Carolina Volkswagen
Charlotte, NC
567 Reviews
Welcome to Carolina Volkswagen in Charlotte!
We are Charlotte's original, full-service VW Dealership. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new VW inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Carolina VW offers new Volkswagen cars and SUVs to the Charlotte area, including Matthews NC, Concord NC, and Gastonia NC. Our models include the Volkswagen Passat, Jetta, CC, Tiguan, Touareg, Golf, GTI and the iconic Beetle.
If a new Volkswagen doesn't interest you, we have a large selection of WorldAuto Certified Pre-Owned Volkswagens and a large selection of other makes and models available.
We also have a Certified Auto Repair Service Shop on site to make sure all of your scheduled maintenance is taken care of. We treat your vehicle with the same care as we would our own.
If you don't see what you are looking for, please contact us and we'll get in touch with you when vehicles arrive that matches your search! Or, if you would rather discuss your options with one of our friendly sales staff, click 'Directions' for interactive driving directions and other contact information.
Visit the team at Carolina VW and join the family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 567 reviews
June 14, 2019
Awesome! The service was great on my Jetta! Nissan was a great in the service department! I will definitely be back with my next service needs. Keep up the gre The service was great on my Jetta! Nissan was a great in the service department! I will definitely be back with my next service needs. Keep up the great work! More
by Kwcox82
Verified CustomerEmployees Worked With
Nissa , David Brown
June 12, 2019
Great Dealership Great sales team that are very accommodating and friendly. Dealers pricing is very competitive to other dealerships in the area. I have already starte Great sales team that are very accommodating and friendly. Dealers pricing is very competitive to other dealerships in the area. I have already started recommending this dealership to friends. More
by SCHAEFER.BRADLY
June 10, 2019
Olga ROCKS!!! Appreciate Olga for always assisting me my car was in the VW shop for a month Olga made it happen of getting me a 2019 loaner and keeping me updated. Appreciate Olga for always assisting me my car was in the VW shop for a month Olga made it happen of getting me a 2019 loaner and keeping me updated. I highly recommend this location for all services. More
by SPICNSPANSPARKLE
Employees Worked With
Olga
June 06, 2019
Last-second fix taken care of As I was driving along, I had a (!) yellow warning light come on, and was close enough to the dealership that I just drove over mid-morning. They wor As I was driving along, I had a (!) yellow warning light come on, and was close enough to the dealership that I just drove over mid-morning. They worked me in without hesitation, did a full diagnostic, and found and repaired the issue at minimal cost. Very pleased. More
by Bob B.
Employees Worked With
The 2 ladies in Service Dept. on Tuesday June 4th
June 06, 2019
Great service. and support. Dropped of my VW for oil change, general inspection and tire rotation. The customer area is very comfortable and has internet, snacks and great magaz Dropped of my VW for oil change, general inspection and tire rotation. The customer area is very comfortable and has internet, snacks and great magazines! The service advisors are very knowledgeable, personable and keep you informed on progress. I have been dealing with Carolina VW for 3 years and it is always a positive experience. More
by DJOHNSON147
Employees Worked With
Olga and the other female service advisors were both great. Took great care to make sure everyone in waiting area had everything they needed. also provided good explanation of work performed
June 05, 2019
Always Great Service! I have used this Dealership and Service Department for 11 years and 9 VW vehicles. I have always been well taken care of. From their shuttle service i I have used this Dealership and Service Department for 11 years and 9 VW vehicles. I have always been well taken care of. From their shuttle service if I cannot wait, to the coffee and snacks in the waiting area if I can hang out, the place is great. I love all the front end folks too! I highly recommend this dealership and service department! More
by jbrookesullivan
Employees Worked With
Neissi
June 03, 2019
Friendly, accommodating Overall service was done well, and quickly, the additional things I asked to be done were done. the only issue was that my tires were over inflated. Overall service was done well, and quickly, the additional things I asked to be done were done. the only issue was that my tires were over inflated. More
by HANDEBRUYN55
Employees Worked With
Sorry, don't know the rep's name
June 03, 2019
Easiest Car Purchase we have ever done!!! From salesman Robert Albino to Richard Sales Manager to Doug in finance, the process could not have been smoother. No wasting time, no back and forth From salesman Robert Albino to Richard Sales Manager to Doug in finance, the process could not have been smoother. No wasting time, no back and forth stuff. More
by MVINKE
June 02, 2019
Happy Camper!! I took my Jetta in because of a horrendous loud noise coming from my engine!!! I got a appointment when I requested and waited for my car!! It was a W I took my Jetta in because of a horrendous loud noise coming from my engine!!! I got a appointment when I requested and waited for my car!! It was a Wednesday and the dealership offers free manicures while you wait!! How nice!! Very shortly they came to tell me what the problem was and they proceeded to put in a new part which was in stock!! A little while later my car was fixed and freshly washed!! It runs great!! Everyone was polite and knowledgeable!! I’m very pleased with the service I always get from Carolina VW!! More
by SWRIGHT54
Employees Worked With
David Brown, Stephanie Pittman, Richard Crosby
June 01, 2019
Great team Everyone seems to work well together and got the sale done. Friendly, professional and fair. Good inventory and knowledgeable staff. Got me in and out Everyone seems to work well together and got the sale done. Friendly, professional and fair. Good inventory and knowledgeable staff. Got me in and out. More
by AUSLANDER9
