Carmax
Rochester, NY
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Camille was a wonderful help! She was efficient, kind and lovely. Thank you for the positive experience. We love our new family van, too. It was just as advertised. She was efficient, kind and lovely. Thank you for the positive experience. We love our new family van, too. It was just as advertised. More
This was probably the easiest vehicle I have ever bought. The sales staff was absolutely amazing they answered every concern I had the paperwork was quick and painless. You have a great staff at your Rochest The sales staff was absolutely amazing they answered every concern I had the paperwork was quick and painless. You have a great staff at your Rochester NY location. More
I've purchased 2 cars from catmax my honda crosstour 2010 was purchased in 2010 had my car for over 10 years hardly any issues decided to finance through carmax since the last purchase I paid for my car the was purchased in 2010 had my car for over 10 years hardly any issues decided to finance through carmax since the last purchase I paid for my car the second purchase im happy with More
This was one of the best buying experiences I have had. Skyler was a great person to work with and made everything very easy for me. The car was great and having the ability to ship the exact car to your l Skyler was a great person to work with and made everything very easy for me. The car was great and having the ability to ship the exact car to your location without the need to commit until you experience it. I will recommend for others and will look to you in the future for my needs. More
Bilal did a great job helping me through my purchase. He and the whole team stayed after hours to accommodate me, and they have all shown exceptional customer service. He and the whole team stayed after hours to accommodate me, and they have all shown exceptional customer service. More
The process overall was very straight forward. No guessing, the price you saw was what they said. No extra fees either. Friendly, helpful staff, totally revamps the whole process of buying and sel No guessing, the price you saw was what they said. No extra fees either. Friendly, helpful staff, totally revamps the whole process of buying and selling a car. More
I was really surprised how well the whole thing went. Everyone was super nice and helpful. They don’t work on commission so I never felt pressured. The only thing they tried to sell me was an extra warra Everyone was super nice and helpful. They don’t work on commission so I never felt pressured. The only thing they tried to sell me was an extra warranty. One negative is that’s the car wasn’t as detailed as I expected. It took me two hours to get it to “show room ready” the day I brought it home. More
