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Carman Ford Lincoln - Service Center

New Castle, DE

4.3
152 Reviews

152 Reviews of Carman Ford Lincoln - Service Center

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December 22, 2019

Very friendly and assertive staff. Great customer service. Informative and professional. I would definitely recommend services for your vehicles At Carman. Service was done in a timely manner. More

by Therese
Recommend Dealer
Yes
Employees Worked With
Joe Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittini Mantegna
December 20, 2019

Top notch organization From the second you drive up to the service entrance to the time you pick your vehicle up, you feel the white glove experience throughout the process. More

by dennis.maglio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brabender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Santora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittini Mantegna
December 20, 2019

I have been using the service department since 2004. Nice people with fair prices. Same day appointments, fast service. They even have a shuttle incase you dont want to stay. More

by Phyllisb
Recommend Dealer
Yes
Employees Worked With
Brittini Mantegna
December 20, 2019

My goto service department. After visiting several other service departments and getting the run around, Carman was able to make it right and get it fixed right the first time. You have won me over! More

by RYAN B
Recommend Dealer
Yes
Employees Worked With
Tom
December 20, 2019

Service department was just as good as sales. Knew what to expect prior to work being done. Finished when expected, free wifi, TV, and even a place to sit outside while waitting. I will be returning. More

by Tommy V
Recommend Dealer
Yes
Employees Worked With
Brittini Mantegna
December 20, 2019

First Class Dealership I've been dealing with Carman Ford/Lincoln for over 30 years. Larry G. and Company wrote the book on professionalism. Outstanding sales and service e More

by phil.wolhar.5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brabender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Azan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy Salvadori
December 19, 2019

Excellent experience I just recently had my MKC serviced here and had such an excellent experience!! It was quick, easy and the staff was extremely friendly! Would highly More

by victoriag17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittini Mantegna
December 18, 2019

Carman Ford!! My go to place for all my automotive needs!! Every experience I’ve had with the service department has been outstanding!! HIGHLY RECOMMENDED!! More

by scott.henning14
Recommend Dealer
Yes
Employees Worked With
Larry Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Sipala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brabender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Azan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Carraway-Futch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erwin Lee, Brittini Mantegna
December 18, 2019

7,500 Mile Check-Up From the time I drove up, it was a very pleasant experience. My Service Writer Tommy immediately checked me in, asked if there were any issues with th More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Santora
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2019

Service When I need service to my vehicles take to Carman they do a good job at a fair price. When they need the vehicle for the day they will take you home More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Naomi Heckler, Brittini Mantegna
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