152 Reviews of Carman Ford Lincoln - Service Center
My cars are 6 years old and only are serviced by Ford. I go straight to Steve Hudson for all of my needs. Steve is always pleasant to work with and always takes his time listening to me explaining my need. go straight to Steve Hudson for all of my needs. Steve is always pleasant to work with and always takes his time listening to me explaining my need. He keeps me updated of the progress of the work. Steve always explains everything clearly for me to understand what could be going on with my cars. I always leave the dealership satisfied with all of questions answered. Steve is an awesome asset to Carman Ford and its customers. More
Steve Hudson posses excellent customer service skills to customers, and gets his point accross in a manner that the customer can understand. He presents explanation of service to my vehicle in "understanda customers, and gets his point accross in a manner that the customer can understand. He presents explanation of service to my vehicle in "understandable" chunks, that even "I" can comprehend. Additionally, Steve always ensures accuracy in the work completed on my vehicle before returning it to me. I humbly appreciate the level of service that is provided to me by the Lincoln service staff, specifically Steve Hudson. Carman Auto Group should certainly feel proud of such resources, who can bring in good-will for the company. I can appreciate the way that the service department staff is trained, and can say they are following their duty perfectly! More
Steve Hudson is the Best!!! Great Person, kind, professional and has so much experience he makes the process so easy!!! There should be more Managers like him around. Carman for is very lucky to professional and has so much experience he makes the process so easy!!! There should be more Managers like him around. Carman for is very lucky to have him. More
fast and friendly servicem,waiting room is very comfortable,waiting time fast.and one thing is for sure the coffee,tea is hot,when your car is ready they come and get you.they even will ask you if comfortable,waiting time fast.and one thing is for sure the coffee,tea is hot,when your car is ready they come and get you.they even will ask you if you want your car washed,very good service. More
I'm a small business owner with 5 Ford vihicles, of course they are very important to the everyday running of my company. When I have to take a vihicle into the service department they are always quick course they are very important to the everyday running of my company. When I have to take a vihicle into the service department they are always quick to take care of the problem. They always offer me transportation to and from my location of work that day. I always get a update on the progress of the repairs so that I'm better able to plan my up coming schedule. When it comes time to pick up my vihicle the Carmen team always explains the reapairs and gives me a heads up if there may be some other services that are coming soon. I'm very pleased with the service department at Carmen Ford and have no problem recommending my family and friends to them. More
Very helpful staff. Steve always gets back to me in a timely manner with repair updates and quotes. Everything is explained clearly and my questions are answered. timely manner with repair updates and quotes. Everything is explained clearly and my questions are answered. More
Anthony Cooper (Service Adviser) is very helpful. He always take his time to clarify my questions about my Lincoln MKZ. He promptly leaves his desk to help me troubleshooting my car issues if needed. Se always take his time to clarify my questions about my Lincoln MKZ. He promptly leaves his desk to help me troubleshooting my car issues if needed. Service is great. Staff friendly and polite. So far, the cost of service has been far below my expectations. Angela Bunn More
Recently, I had to have body work done on my 2001 Ford Super Duty. The repair work turned out to be a bigger job than originally thought. Guy Salvadori & his crew did a great job on my truck. Guy kept me Super Duty. The repair work turned out to be a bigger job than originally thought. Guy Salvadori & his crew did a great job on my truck. Guy kept me informed on the extent of the damage and the progress of the repairs. The quality of their work was excellent and the price fair. They detailed my truck and it looked as good as new when done. Thank you to Guy Salvadori and his team for a job well done !! More