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152 Reviews of Carman Ford Lincoln - Service Center
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November 06, 2023
very good customer service. excellent., They brought the car to us.. That was a big plus.. My husband is 90 and i'm 84. couldn't ask for better service'. Joe and Eric took th excellent., They brought the car to us.. That was a big plus.. My husband is 90 and i'm 84. couldn't ask for better service'. Joe and Eric took the best care of us.. , we will be letting friends and family know of your great service More
by lavenderh01
September 07, 2023
Scott was excellent. Very detailed in explaining process and was willing to assist with all questions and needs. Would 100% refer to Carman in future Very detailed in explaining process and was willing to assist with all questions and needs. Would 100% refer to Carman in future More
by faustin
May 29, 2023
I will be in the car front of your car it’s speaking for you so if you need anything just take a quick break from the car and see how it goes and then we could talk about what the best thing is for you to b you so if you need anything just take a quick break from the car and see how it goes and then we could talk about what the best thing is for you to be able to talk to the service manager or the customer service person will never let you down. 302 2206613 More
by arswierzbicki
Employees Worked With
Other Employees :
Larry
May 02, 2023
Great and timely service today from Carman Lincoln. As a family business, they value you as a customer and treat you with respect! Thanks, especially to service advisor, Joey G. who took care of me tod As a family business, they value you as a customer and treat you with respect! Thanks, especially to service advisor, Joey G. who took care of me today and had me out the door in less than an hour. Very professional employee who is there to make sure you leave a satisfied customer! More
by vfj1939
Employees Worked With
Joey Giacchino
April 01, 2023
I came in with a 2015 Fusion and left with a 2017 MKC real quick. Scott really knows what he is doing and is really patient with a great sense of humor. I would definitely recommend going here for buying real quick. Scott really knows what he is doing and is really patient with a great sense of humor. I would definitely recommend going here for buying a new or used car. More
by leovaldiviaivarra
Employees Worked With
December 30, 2022
Carman Lincoln’s Service Department is the best. They are honest, keep you well informed on the progress of the work being done on your vehicle, and most important, they are very caring about your They are honest, keep you well informed on the progress of the work being done on your vehicle, and most important, they are very caring about your needs. More
by marshmay
Employees Worked With
Joe
December 13, 2022
Took my Ford flex to this dealer for service aftet the dealer I bought the car from couldn't figure out what was wrong with it and being told by Ford that I could take the car to any Ford dealer. What th dealer I bought the car from couldn't figure out what was wrong with it and being told by Ford that I could take the car to any Ford dealer. What they neglected to tell me is I would have to pay $978 in labor cost to install a $25 part for a problem that was on going and unable to be fixed by the previous dealer. They kept my car for a week and didn't have any loaner vehicles available which then led to another $1300 in rental car fees. I was stuck because the car was not running and they conveniently waited until after it was already towed there to tell me there were diagnostic fees which was about $500 because it appears Ford mechanics struggle to diagnose their products. More
by Platinom92
Employees Worked With
Chris Rebori
November 02, 2022
The worst service I ever had. I got a flat tire on my way to work and had my car towed there, they replaced my tire with a new one and told me it was ready. Start my 45 minute dri I got a flat tire on my way to work and had my car towed there, they replaced my tire with a new one and told me it was ready. Start my 45 minute drive home over the bridge and on the turnpike to find out the “new” tire they gave me had a broken stem and was flat - called them back since this happened within 20 minutes of me picking my car up and Chris told me I could either wait on the side of the turnpike for two hours or use an air pump to drive back over the bridge with my flat tire. Then accused me of hitting something and told me he would absolutely not be issuing a refund under no circumstances. Receipt says they did a maintenance check of my car and tires/wheels so you think they would have caught this right? Not according to their manager. Shady business and trash customer service. More
by Car
Employees Worked With
Chris Rebori
February 24, 2022
I bought 3 cars from Carman Lincoln Ford over the past 7 months. My buying experience was excellent, no pressure, very informative, professional and courteous. My salesman was Gary Santora but I also met months. My buying experience was excellent, no pressure, very informative, professional and courteous. My salesman was Gary Santora but I also met Larry Giacchino who personally inquired about my buying experience at his dealership. I've had to bring 2 of the vehicles in for recalls and Pre-Owned Warranty work recently and my point of contact in their Service Dept was Joe Giacchino. This young man was outstanding! He kept me in the loop on the status of my repairs and more importantly because of the supply chain issues, he kept me informed of the status of delivery of parts that were required to finalize repairs. He arranged for my free rental (under Warranty) and his demeanor towards me as a customer was caring, empathetic and extremely professional. Great all around experience at Carman Ford Lincoln from Sales to Service. This dealership is worth referring!!! Thank you. More
by stevesil
Employees Worked With
Other Employees :
Kayla Newton
