
Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I worked with Doug Walton and Adam Johnson. Doug showed me the car one night and I came back with my wife the next night for a test drive. Doug was great to work with, answered all of our questions, and pu me the car one night and I came back with my wife the next night for a test drive. Doug was great to work with, answered all of our questions, and put no pressure on us to buy right then. As things worked out we did trade in our old car and bought the new one. The price was more than we expected to pay, but that was because our expectations were too hight. Doug made sure we were totally informed about the reasons for the numbers he presented, and never pressured us to decide. Everyone there was very nice to work with, and worked together as a team. I would recommend this dealership to anyone, and particularly recommend that you seek out Doug Walton. More
I DREAD shopping for a vehicle. My wife wanted a "new" vehicle, and had been looking at the Escape. We are friends with Scott Henning, so we went to Carman. Scott was already with someone so we told "new" vehicle, and had been looking at the Escape. We are friends with Scott Henning, so we went to Carman. Scott was already with someone so we told the sales people we would wait. We were approached by Ken Chin who told us Scott would be tied up for some time as he was selling a vehicle. Anguished we were now going to get the run around, we cautiously went with Ken. We picked out a Certified Pre Owned 2013 Escape. Ken assured us Scott would get credit. We were there for 7 hours. BUT not because of the standard run around we were expecting. They sold 3-4 vehicles since we had gotten there and now it was time for the 4-5th. Ken went over all the vehicles options, answered ANY question we had. We took it for a test ride. Ken then proceeded to find out what we were comfortable paying. Bob Carty is not your typical GM he was low pressure and extremely down to earth, he listened to what Ken told him we wanted, THEN gave an excellent price. Our trade which we bought from their Dodge showroom was paid off, and the deal was done. Then the next thing we dreaded the Business Manager. Dan Miller was just as nice as the rest of the people we had dealt with earlier, He answered all of our questions and assured us what he was saying was what was going to happen. I would highly recommend Carman, they are NOT your typical car dealership. More
I came into the dealership on Saturday November 2nd, just browsing. When I pulled up Greg Grimaldi pleasantly met and greeted me. After speaking with him and telling him what I wanted, wanted to spend, and t browsing. When I pulled up Greg Grimaldi pleasantly met and greeted me. After speaking with him and telling him what I wanted, wanted to spend, and the price I was willing to pay for this particular vehicle, he called me on Monday the 4th and had everything arranged. Mike Sipala and Greg worked diligently to make this happen for me. This has been the most pleasurable experience I have ever had when car shopping. I knew the price I was paying and all of the details about the transaction was clearly explained. I had bought my prior car at another dealer and when I left I wasn't sure of the final price or the financial details. Bob Carty also went over everything and answered all of my questions. I am very satisfied with my purchase but even more satisfied with the service from this team. I will be coming here for all of my future purchases. This was very important to me as a woman because most dealers see a female coming and try to take advantage of our "lack of knowledge" about cars. Not so in this case. Kudos to these gentlemen. They are a great asset to this company and dealership. I have and will continue to recommend this dealership but more importantly these gentlemen. Thank you so very much!!! Teresa Rhoades More
Great bunch of people to work with> Sales, Business and Service Managers work together and made the deal for me. This isn't my first time to buy a car from them. and Service Managers work together and made the deal for me. This isn't my first time to buy a car from them. More
This dealership lives by the 10 foot rule. Everyone is extremely friendly and helpful. The General Manager even came to talk with me. I was able to drive the vehicle home at night to show my family. There extremely friendly and helpful. The General Manager even came to talk with me. I was able to drive the vehicle home at night to show my family. There was a good selection of used cars to choose from, all my questions were answered, and assistance was given to coordinate my cell phone with the car. Scott Henning and Adam Johnson did a great job closing the deal. I highly recommend this dealership and the sales team. More
I was treated to exceptionally attentive and courteous service by Scott Henning, Robert Hepner, Adam Johnson, and Bob Carty at Carman Ford/Lincoln. They went beyond the call to not only make my purchase a service by Scott Henning, Robert Hepner, Adam Johnson, and Bob Carty at Carman Ford/Lincoln. They went beyond the call to not only make my purchase as convenient and affordable as possible, but also to make sure my specific needs and preferences were being met. Would certainly recommend/return. I am extremely satisfied with my purchase. More
I accompanied my mom, in her search for a car purchase, as moral support. Al Seeney is one of the nicest, polite, and most respectful salesman I have ever met. He, along with Bob Carty and Dan Miller, answ as moral support. Al Seeney is one of the nicest, polite, and most respectful salesman I have ever met. He, along with Bob Carty and Dan Miller, answered all mom's and my questions completely, provided exceptional service, and delivered the vehicle MOM wanted. And "hats-off" to the Detail crew - the car was very clean, inside & out. More
Every Employee I encountered was extremely friendly and courteous. Bob did everything in his power to ensue all of my questions and concerns were answered and resolved. Ive never had a better experience th courteous. Bob did everything in his power to ensue all of my questions and concerns were answered and resolved. Ive never had a better experience than at Carman Ford. I will recommend Carman Ford to everyone and anyone I can. Other dealerships should visit and take notes on how to deal and treat customers. More
I went to Carman Ford to do my due diligence never intending on purchasing a vehicle in the same day. Tom Guido, my sales rep was an absolute gentleman and very patient in allowing me to take my time intending on purchasing a vehicle in the same day. Tom Guido, my sales rep was an absolute gentleman and very patient in allowing me to take my time in deciding between the Taurus and the Edge. It only took two different negotiations to agree upon a trade-in price and the price of the new vehicle. I left the same day with a new 2013 Ford Edge. Also, I took my car back 3 days later to have a pinstripe added and I was treated with the same courtesy and professionalism. I would definitely recommend this car dealership. More
These guys are simple the Best ! They treated my wife and I like family and provided us with fast and extremely courteous service, in addition to providing me with the vehicle I wanted and help me remedy a p I like family and provided us with fast and extremely courteous service, in addition to providing me with the vehicle I wanted and help me remedy a prior issue on a purchase of another vehicle I had purchased a week prior, but not because of any issues with the other dealer, but because the vehicle just was not a good fit for me. These guys at CARMAN got me in vehicle that was a much better fit for me and at a savings too ! Thanks CARMAN Ford Lincoln Dodge Jeep for doing great work. More