Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I came into the dealership on Saturday November 2nd, just browsing. When I pulled up Greg Grimaldi pleasantly met and greeted me. After speaking with him and telling him what I wanted, wanted to spend, and t browsing. When I pulled up Greg Grimaldi pleasantly met and greeted me. After speaking with him and telling him what I wanted, wanted to spend, and the price I was willing to pay for this particular vehicle, he called me on Monday the 4th and had everything arranged. Mike Sipala and Greg worked diligently to make this happen for me. This has been the most pleasurable experience I have ever had when car shopping. I knew the price I was paying and all of the details about the transaction was clearly explained. I had bought my prior car at another dealer and when I left I wasn't sure of the final price or the financial details. Bob Carty also went over everything and answered all of my questions. I am very satisfied with my purchase but even more satisfied with the service from this team. I will be coming here for all of my future purchases. This was very important to me as a woman because most dealers see a female coming and try to take advantage of our "lack of knowledge" about cars. Not so in this case. Kudos to these gentlemen. They are a great asset to this company and dealership. I have and will continue to recommend this dealership but more importantly these gentlemen. Thank you so very much!!! Teresa Rhoades More
Great bunch of people to work with> Sales, Business and Service Managers work together and made the deal for me. This isn't my first time to buy a car from them. and Service Managers work together and made the deal for me. This isn't my first time to buy a car from them. More
This dealership lives by the 10 foot rule. Everyone is extremely friendly and helpful. The General Manager even came to talk with me. I was able to drive the vehicle home at night to show my family. There extremely friendly and helpful. The General Manager even came to talk with me. I was able to drive the vehicle home at night to show my family. There was a good selection of used cars to choose from, all my questions were answered, and assistance was given to coordinate my cell phone with the car. Scott Henning and Adam Johnson did a great job closing the deal. I highly recommend this dealership and the sales team. More
I was treated to exceptionally attentive and courteous service by Scott Henning, Robert Hepner, Adam Johnson, and Bob Carty at Carman Ford/Lincoln. They went beyond the call to not only make my purchase a service by Scott Henning, Robert Hepner, Adam Johnson, and Bob Carty at Carman Ford/Lincoln. They went beyond the call to not only make my purchase as convenient and affordable as possible, but also to make sure my specific needs and preferences were being met. Would certainly recommend/return. I am extremely satisfied with my purchase. More
I accompanied my mom, in her search for a car purchase, as moral support. Al Seeney is one of the nicest, polite, and most respectful salesman I have ever met. He, along with Bob Carty and Dan Miller, answ as moral support. Al Seeney is one of the nicest, polite, and most respectful salesman I have ever met. He, along with Bob Carty and Dan Miller, answered all mom's and my questions completely, provided exceptional service, and delivered the vehicle MOM wanted. And "hats-off" to the Detail crew - the car was very clean, inside & out. More
Every Employee I encountered was extremely friendly and courteous. Bob did everything in his power to ensue all of my questions and concerns were answered and resolved. Ive never had a better experience th courteous. Bob did everything in his power to ensue all of my questions and concerns were answered and resolved. Ive never had a better experience than at Carman Ford. I will recommend Carman Ford to everyone and anyone I can. Other dealerships should visit and take notes on how to deal and treat customers. More
I went to Carman Ford to do my due diligence never intending on purchasing a vehicle in the same day. Tom Guido, my sales rep was an absolute gentleman and very patient in allowing me to take my time intending on purchasing a vehicle in the same day. Tom Guido, my sales rep was an absolute gentleman and very patient in allowing me to take my time in deciding between the Taurus and the Edge. It only took two different negotiations to agree upon a trade-in price and the price of the new vehicle. I left the same day with a new 2013 Ford Edge. Also, I took my car back 3 days later to have a pinstripe added and I was treated with the same courtesy and professionalism. I would definitely recommend this car dealership. More
These guys are simple the Best ! They treated my wife and I like family and provided us with fast and extremely courteous service, in addition to providing me with the vehicle I wanted and help me remedy a p I like family and provided us with fast and extremely courteous service, in addition to providing me with the vehicle I wanted and help me remedy a prior issue on a purchase of another vehicle I had purchased a week prior, but not because of any issues with the other dealer, but because the vehicle just was not a good fit for me. These guys at CARMAN got me in vehicle that was a much better fit for me and at a savings too ! Thanks CARMAN Ford Lincoln Dodge Jeep for doing great work. More
Scott was a very friendly and helpful associate. He made the car buying experience enjoyable. All of the associates went above and beyond to provide good customer service. the car buying experience enjoyable. All of the associates went above and beyond to provide good customer service. More
They were great to work with and I would recommend them highly, They worked with us to get us in the exact car we wanted if you ever visit this dealership ask for tony and adam highly, They worked with us to get us in the exact car we wanted if you ever visit this dealership ask for tony and adam More