Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,339 reviews
This dealership lives by the 10 foot rule. Everyone is extremely friendly and helpful. The General Manager even came to talk with me. I was able to drive the vehicle home at night to show my family. There extremely friendly and helpful. The General Manager even came to talk with me. I was able to drive the vehicle home at night to show my family. There was a good selection of used cars to choose from, all my questions were answered, and assistance was given to coordinate my cell phone with the car. Scott Henning and Adam Johnson did a great job closing the deal. I highly recommend this dealership and the sales team. More
I was treated to exceptionally attentive and courteous service by Scott Henning, Robert Hepner, Adam Johnson, and Bob Carty at Carman Ford/Lincoln. They went beyond the call to not only make my purchase a service by Scott Henning, Robert Hepner, Adam Johnson, and Bob Carty at Carman Ford/Lincoln. They went beyond the call to not only make my purchase as convenient and affordable as possible, but also to make sure my specific needs and preferences were being met. Would certainly recommend/return. I am extremely satisfied with my purchase. More
I accompanied my mom, in her search for a car purchase, as moral support. Al Seeney is one of the nicest, polite, and most respectful salesman I have ever met. He, along with Bob Carty and Dan Miller, answ as moral support. Al Seeney is one of the nicest, polite, and most respectful salesman I have ever met. He, along with Bob Carty and Dan Miller, answered all mom's and my questions completely, provided exceptional service, and delivered the vehicle MOM wanted. And "hats-off" to the Detail crew - the car was very clean, inside & out. More
Every Employee I encountered was extremely friendly and courteous. Bob did everything in his power to ensue all of my questions and concerns were answered and resolved. Ive never had a better experience th courteous. Bob did everything in his power to ensue all of my questions and concerns were answered and resolved. Ive never had a better experience than at Carman Ford. I will recommend Carman Ford to everyone and anyone I can. Other dealerships should visit and take notes on how to deal and treat customers. More
I went to Carman Ford to do my due diligence never intending on purchasing a vehicle in the same day. Tom Guido, my sales rep was an absolute gentleman and very patient in allowing me to take my time intending on purchasing a vehicle in the same day. Tom Guido, my sales rep was an absolute gentleman and very patient in allowing me to take my time in deciding between the Taurus and the Edge. It only took two different negotiations to agree upon a trade-in price and the price of the new vehicle. I left the same day with a new 2013 Ford Edge. Also, I took my car back 3 days later to have a pinstripe added and I was treated with the same courtesy and professionalism. I would definitely recommend this car dealership. More
These guys are simple the Best ! They treated my wife and I like family and provided us with fast and extremely courteous service, in addition to providing me with the vehicle I wanted and help me remedy a p I like family and provided us with fast and extremely courteous service, in addition to providing me with the vehicle I wanted and help me remedy a prior issue on a purchase of another vehicle I had purchased a week prior, but not because of any issues with the other dealer, but because the vehicle just was not a good fit for me. These guys at CARMAN got me in vehicle that was a much better fit for me and at a savings too ! Thanks CARMAN Ford Lincoln Dodge Jeep for doing great work. More
Scott was a very friendly and helpful associate. He made the car buying experience enjoyable. All of the associates went above and beyond to provide good customer service. the car buying experience enjoyable. All of the associates went above and beyond to provide good customer service. More
They were great to work with and I would recommend them highly, They worked with us to get us in the exact car we wanted if you ever visit this dealership ask for tony and adam highly, They worked with us to get us in the exact car we wanted if you ever visit this dealership ask for tony and adam More
I was referred by a co-worker. Al was/is absolutely the best at what he does. Very friendly and personable. I'm so happy with my purchase and the service I received. Definitely more than 100percent posi best at what he does. Very friendly and personable. I'm so happy with my purchase and the service I received. Definitely more than 100percent positive that I will recommend anyone to Carman Ford. I just can't express enough satisfaction regarding my experience today. Once again thank you so much! More
Best experience, ever, in purchasing a vehicle! Mr. Shine was extremely helpful, very knowledgeable about model I was interested in, and worked hard to find the car with the options I wanted. There wa Shine was extremely helpful, very knowledgeable about model I was interested in, and worked hard to find the car with the options I wanted. There was never any "pressure" from Mr. Shine to buy which I've experienced from other dealerships.. I would highly recommend this dealership and this salesman to family and friends. Our experience with Mr. Shine to the top manager was nothing short of top notch from beginning to end. I can't think of anything that I would recommend that needs improving upon! More