Carman Ford Lincoln

Mr. Anderson made my car purchase experience less stressful than I anticipated. My husband and I were in a difficult situation with our previous vehicle and felt we did not have many options. Mr. And stressful than I anticipated. My husband and I were in a difficult situation with our previous vehicle and felt we did not have many options. Mr. Anderson was understanding, non judgemental, and made our experience worth while. He even stayed 2 1/2 after his shift was over, to make sure we were able to get an approval on a vehicle before we left. We were referred to Mr. Anderson by a friend of ours, and we will refer him to friends and family that are looking to purchase a vehicle. Thank you Carman Ford for having Mr. Anderson on your team! More

We would like to thank the Carman dealership in general but specifically Greg G. for another great experience buying our latest vehicle. We have purchased ten vehicles from Carman Ford over the years, the but specifically Greg G. for another great experience buying our latest vehicle. We have purchased ten vehicles from Carman Ford over the years, the last five from Greg. We could go to another dealership for the same product but we could never replace the people,that is why this dealership is the best. Carman is the best dealership we have ever dealt with and Greg is the best of the best. When you leave a dealership and don't experience buyer's remorse, you know you have found a special place. A wonderful example of true commitment to a customer ; Our daughter's Fusion died and we were going to have it towed to the dealership but the service dept. was closed so we called Greg at around 9pm. We just wanted to know if there was a tow co. that that dealer preferred to work with and Greg being the great guy he is looked up our account to see if it was still under warranty and it was, so we just called the roadside # from Ford, which Greg got for us. We have never had a problem with any vehicle so totally forgot about the roadside assistance . Greg did all of this and checked to make sure all was ok, just a dead battery, THIS WAS OVER YEAR AFTER WE BOUGHT THE CAR ! That is an unheard of level of customer service. When you buy a car from Greg it's like buying a car from a friend, he is just that kind of person. Thank You and we'll be seeing for our next daughter's car soon.... More

I really liked my experience with our salesman, Matt I really liked my experience with our salesman, Matt Anderson. After speaking with him I felt he was very honest, trustworthy, and very down to eart I really liked my experience with our salesman, Matt Anderson. After speaking with him I felt he was very honest, trustworthy, and very down to earth. I usually don't like dealing with car salesman and I don't like the high pressure sales tactics they try to use on me and I do walk out of car dealerships if they do try this on me. Dealing with Matt was a pleasurable experience. After only a few minutes talking with him I felt as if I was dealing with an old friend. He seems to be a very hard working guy, and might I ad, a very caring father. I felt I got to know him on a more personal level. My husband and I don't make quick, rash decisions when buying a car. We first went to many dealerships to test drive multiple different model cars. Then we stopped by Carmen ford and met matt. We first told him we only wanted to test drive the car and we weren't going to make a decision that day, which to my surprise, he was fine with that and never made me feel I had to almost argue with him to get out of there. Most of the time when I walk into a dealership my stress level goes up and I feel that I have to prepare what I'm going to say to just get out. Matt was very different. If you want a relaxing and comfortable experience buying a car ,I would definitely go to Carman ford. And by the way, I bought my previous car there also and had pretty much the same experience. I would really like to thank Matt Anderson for making our new car buying as fun and relaxed as possible and I will most likely return to Carman ford when I buy my next car. More

Great dealership, sales office clean and spacious, facilities in excellent shape. All interactions with personnel highly positive. The process of buying a new car was carried out in a friendly, comp facilities in excellent shape. All interactions with personnel highly positive. The process of buying a new car was carried out in a friendly, competent atmosphere. More

GREAT BUNCH OF GUYS WHO TREATED MY WIFE AND I VERY WELL. THEY UNDERSTOOD WHAT WE WANTED AND WHAT WE COULD AFFORD. THEY WENT OUT OF THEIR WAY TO PUT TOGETHER THE RIGHT DEAL FOR US. THIS IS OUR SECOND LINCOLN THEY UNDERSTOOD WHAT WE WANTED AND WHAT WE COULD AFFORD. THEY WENT OUT OF THEIR WAY TO PUT TOGETHER THE RIGHT DEAL FOR US. THIS IS OUR SECOND LINCOLN PURCHASED FROM CARMAN. More

I'm 70 years old and always dreaded going car shopping and dealing with the salesmen. This turned out to be the best experience I've ever had in buying a new car. Adam, Scott and Bob couldn't hav shopping and dealing with the salesmen. This turned out to be the best experience I've ever had in buying a new car. Adam, Scott and Bob couldn't have made it more easier for me and my wife. They all made us feel at home and went out of their way to answer all our questions and see that we were satisfied with everything. I highly recommend them and would deal with them again. More

The service offered a customer was always polite and informative, never pushy. They were open and casual and knowledgable. And after checking with other dealerships, I found they had by far the best p informative, never pushy. They were open and casual and knowledgable. And after checking with other dealerships, I found they had by far the best price as well as the best customer treatment. I highly recommend them to anyone. More

Great experience, the fellas at Carman did a great job to make my transition into a new vehicle, a smooth enjoyable one. I love my new Lincoln MKZ . They even are ordering special accessories for my car a make my transition into a new vehicle, a smooth enjoyable one. I love my new Lincoln MKZ . They even are ordering special accessories for my car at no cost ! Thanks again, and Happy New Years! More

How do you come in for an oil change and leave out with a new car? - Sincerity, Service, Superior product • The Sales professionals are awesome- Sincere with meeting my needs: o Adam – kept me informed new car? - Sincerity, Service, Superior product • The Sales professionals are awesome- Sincere with meeting my needs: o Adam – kept me informed about the 2013s and took me for a test drive o Ken – patiently reviewed all the new features and worked with me to select the vehicle with the options I needed o Rob – walked me through the final paperwork, ensuring that I understood the fine print and details of the warrantee • Service o Service management team really tried to accommodate me with last minute requests for oil changes with my 2008 MKZ! o Listened to my concerns o Helped out with a loaner vehicle even when the repair was not covered • Superior Product o I loved my 2008 MKZ – awesome ride, beautiful, dependable o Everyone was so impressed with the 2013MKZ – great commercials! I had to take a test drive o I see a car as a tool. I expect my 2013MKZ to serve me as well as the 2008 did I wandered into Carmen Lincoln 5 years ago, and now I am driving my second new car. Did I need a new car – probably not, but I’m driving the car I want and I am confident in the quality of the vehicle and the team at Carmen that supports it! Thanks, Roxanne Allen More

I had an excellent experience from begining to end. First I went online to inquire about financing available, interest %..etc and had an online chat with Sebastian. I told him I'd rather buy a house t First I went online to inquire about financing available, interest %..etc and had an online chat with Sebastian. I told him I'd rather buy a house then haggle over a car because it was easier and I was trying to do as much as I could online to avoid wasting time. I ended the online chat with Sebastian knowing if I wanted a car I was going to have to 'waste' my time. Within 15 minutes I received a call at home from Sebastian. He wanted me to know that he would have a salesman available to help me right away and with my pre-approval things would move pretty quickly. I went into the dealership as scheduled, picked out a car, told them how much $$ I had to put down, and where I wanted my payments. I ended up with a car that was much nicer then I thought I could afford, but Tom the salesman 'worked the numbers' and I couldn't be happier. He told me all my options as far as leasing versus owning and new versus used which was extremely helpful. The overall test drive, talking, dealing, final sale, and driving away with a new car took about 2 hours (which is unheard of in car sales)!! I went back the next day to get a one on one walk through of all the functions of my new car (considering I got the loaded version with things I never knew were even an option). I appreciated the one on one attention and the personal thank you from Greg the manager when I left. I didn't feel like a number and they invited me back anytime if I had any questions or problems. It was sincere and I know they meant it - I've heard that about Carman which is why I went there myself. It's nice to know that in a world where car dealerships are a dime a dozen, that Carman sets itself apart from the rest. Thank you, Carman Ford for that! We will send people your way and we will be back for our next vehicle! More