
Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Team Steve Hudson!!! I can't say enough good things about Steve Hudson in the Carman Lincoln Service Department. Over the past 6 years, Steve has made my EVERY visit a pl I can't say enough good things about Steve Hudson in the Carman Lincoln Service Department. Over the past 6 years, Steve has made my EVERY visit a plesant experience. Steve's professionalism, product/service knowledge, and commitment to excellence consistently exceeds my expectation. Steve cares about his work, and the Carman customers and it totally shows!! Overall, I am completely satisfied with the quality of workmanship, and first-rate customer service provided to me by Steve and his team. (Jeff) Carman Lincoln is very fortunate to have guys like Steve, and are the primary reason for return customers like myself. Steve is also the sole reason that I recommend Carman to my family, and friends. If you are thinking of buying a Lincoln, Shop Carman Lincoln - New Castle, DE, that's where I'll be for my next car purchase! More
Excellent Service At Carmen Lincoln! Carmen Lincoln Service Department has been a pleasure to do business with. Getting your car serviced is usually like going to the dentist but not at C Carmen Lincoln Service Department has been a pleasure to do business with. Getting your car serviced is usually like going to the dentist but not at Carmen. Steve the Service Manager is extremely professional and great to deal with. Great place…. More
Dreams Do Come True After searching and shoping around for months for a F-150 4X4 the prices looked impossible to purchase my dream truck. After searching Carman Ford's After searching and shoping around for months for a F-150 4X4 the prices looked impossible to purchase my dream truck. After searching Carman Ford's web-site I found the truck for me and my family. From the first moment my wife and I came to Carman Ford Al was concerned about our needs for a truck. His knowledge and help was off the charts!! Very professional and up front with all my questions from soup to nuts. It's good to know that good sales people are still around. More
Carmen Lincoln Bought the car , we were told we would have a full tank of gas, never received it. The salesman was not at the dealership the day we picked up our ca Bought the car , we were told we would have a full tank of gas, never received it. The salesman was not at the dealership the day we picked up our car. We took our car in for problems with the door not opening when we had our transmitters in our hands and the panic alarm would go off at odd times. It should have been fixed with a recall before we bought the car. Had a tire that we keep having to put air in, they come back and tell us we have to pay to get the tire replaced. OK,one of the good things about buying a Lincoln was when you go in for repairs you get a loaner car , yes you do but had to ask for it, the car was very dirty,I was given the keys and was not told at all how to start it, not being familiar with this car I caught a service man outside and he showed me how to start the car. We love our car , putting the problems aside, just not the service we were promised after the sale. More
Carman Ford is a reliable and easy dealership to buy from. I just want to say that my experience with Carman Ford once again was a great one. I have purchased 2 vehicles here befor since moving to Delaware in I just want to say that my experience with Carman Ford once again was a great one. I have purchased 2 vehicles here befor since moving to Delaware in 1998. I bought a new 2000 Taurus and new 2007 F150 truck. I traded in the truck for a new 2014 Escape SE, and my Son still drives the taurs after 140 thousand miles. Dan Santos my Sales man was very knowledgeable and walked me through all the features of the Escape. The test drive revealed the great power the 2.0 Eco Boost engine has and how the ride was very comfortable. I want to thank all the staff and managers for making my car buying experience at Carman Ford an easy and hassel free time. David Williams Bear, Delaware More
Thrilled with service I purchased a Certified Used Mariner 18 months ago. I had two problems recently and both were covered under the warranty and handled quickly and prof I purchased a Certified Used Mariner 18 months ago. I had two problems recently and both were covered under the warranty and handled quickly and professionally. I am thrilled with the quick response and assistance from Ford as well as The Carman Auto Group. It was more than worth the trip to Delaware! More
My experience at Carman could not have been better. Scott listened to my list of requirements and patiently helped me find exactly the right vehicle. I was worried it was going to be out of my price range, b listened to my list of requirements and patiently helped me find exactly the right vehicle. I was worried it was going to be out of my price range, but they were able to help me get great financing, a good trade-in value, and a comfortable monthly payment. Everyone was extremely friendly and never pushy...it felt like they were all genuinely happy to be at work on a Saturday afternoon helping me out. I've had the vehicle for about a month and couldn't be happier with the purchase or with Scott's customer service! More
I was just looking at new Mustangs when I went to Carmen ford. Bob was the first salesman I came in contact with and he was very helpful. When we went on a test drive he pointed out everything I needed to ford. Bob was the first salesman I came in contact with and he was very helpful. When we went on a test drive he pointed out everything I needed to know about the car. Greg and Dan got me a good price and financing and put me behind the wheel of the Mustang that same day. I am very pleased with my experience and will certainly recommend this dealership to anybody looking to buy a vehicle. More
MR. WALTON WAS VERY PROFESSIONAL, KNEW HIS PRODUCT, TOOK A LOT OF TIME TO EXPLAIN THE DIFFERENCES BETWEEN MY 2008 AND THE 2014 MKZ. CAR WAS DELIVERED PROMPTLY, PAPERWORK HANDLED BY BOB IN A TIMELY MANNER. A LOT OF TIME TO EXPLAIN THE DIFFERENCES BETWEEN MY 2008 AND THE 2014 MKZ. CAR WAS DELIVERED PROMPTLY, PAPERWORK HANDLED BY BOB IN A TIMELY MANNER. More
A joy ride Not only my beautiful MKZ, but the entire experience. Tom Guido wanted to know what was important to me in a car, he listened and he delivered -- and Not only my beautiful MKZ, but the entire experience. Tom Guido wanted to know what was important to me in a car, he listened and he delivered -- and then some. The entire Carman staff made the process easy, smooth and enjoyable. Best car-buying experience ever. More