Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I was just looking at new Mustangs when I went to Carmen ford. Bob was the first salesman I came in contact with and he was very helpful. When we went on a test drive he pointed out everything I needed to ford. Bob was the first salesman I came in contact with and he was very helpful. When we went on a test drive he pointed out everything I needed to know about the car. Greg and Dan got me a good price and financing and put me behind the wheel of the Mustang that same day. I am very pleased with my experience and will certainly recommend this dealership to anybody looking to buy a vehicle. More
MR. WALTON WAS VERY PROFESSIONAL, KNEW HIS PRODUCT, TOOK A LOT OF TIME TO EXPLAIN THE DIFFERENCES BETWEEN MY 2008 AND THE 2014 MKZ. CAR WAS DELIVERED PROMPTLY, PAPERWORK HANDLED BY BOB IN A TIMELY MANNER. A LOT OF TIME TO EXPLAIN THE DIFFERENCES BETWEEN MY 2008 AND THE 2014 MKZ. CAR WAS DELIVERED PROMPTLY, PAPERWORK HANDLED BY BOB IN A TIMELY MANNER. More
A joy ride Not only my beautiful MKZ, but the entire experience. Tom Guido wanted to know what was important to me in a car, he listened and he delivered -- and Not only my beautiful MKZ, but the entire experience. Tom Guido wanted to know what was important to me in a car, he listened and he delivered -- and then some. The entire Carman staff made the process easy, smooth and enjoyable. Best car-buying experience ever. More
Awesome! I've been to many car dealerships, and this is by far the BEST dealership I've ever dealt with. They know what they are talking about, have excellent I've been to many car dealerships, and this is by far the BEST dealership I've ever dealt with. They know what they are talking about, have excellent customer service, and treat you like a human being. I had originally gone here to look at cars and dealt with Scott (on the Lincoln side) however the exact car I wanted was at a different dealer, and I went to that dealer a few days later. Needless to say I was treated horribly at that dealership and decided to go back to Carman to deal with Scott because of how well he treated me. He is awesome and is really knowledgeable about the products they have to offer and different programs that are offered too. All together, the experience was great! More
My experience at Carman Ford was over and beyond, my sales representative was Albert Seeney, and he was amazing. His friendliness and making me feel absolutely comfortable was much appreciated after a sales representative was Albert Seeney, and he was amazing. His friendliness and making me feel absolutely comfortable was much appreciated after a long day at work then car shopping. Albert was very kind to me and my son who was with me and very tired. Al saw that and took the initiative to order my son dinner. I highly recommend Carman Ford to anyone who is in search of a reliable nice vehicle and great Customer Service. I would also like to acknowledge Bob who was great help as well. More
My husband was in the market for a truck. When we started looking we found that new trucks were completely out of our range. When he stopped at Carman and talked to Scott, Scott was very helpful and started looking we found that new trucks were completely out of our range. When he stopped at Carman and talked to Scott, Scott was very helpful and honest as far as what we would likely pay a month for a new car. That being said he (Scott) discussed options with my husband and in the end found my husband the perfect used truck. We did not have a trade in or a down payment and Adam was able to work our payment down to a figure that was comfortable for us. the overall experience was a good one. The only downside was in the amount of time it took. We arrived at the dealership around 5 pm and left around 8 pm. My husband and I would both recommend the dealership to friends and will return their when we need to purchase another vehicle. More
Our transactions with this particular dealership was an excellent experience, no unwanted pushy salespersons, overall great experience.Tom was our advisor and Dan also played a roll. excellent experience, no unwanted pushy salespersons, overall great experience.Tom was our advisor and Dan also played a roll. More
Mr. Anderson made my car purchase experience less stressful than I anticipated. My husband and I were in a difficult situation with our previous vehicle and felt we did not have many options. Mr. And stressful than I anticipated. My husband and I were in a difficult situation with our previous vehicle and felt we did not have many options. Mr. Anderson was understanding, non judgemental, and made our experience worth while. He even stayed 2 1/2 after his shift was over, to make sure we were able to get an approval on a vehicle before we left. We were referred to Mr. Anderson by a friend of ours, and we will refer him to friends and family that are looking to purchase a vehicle. Thank you Carman Ford for having Mr. Anderson on your team! More
We would like to thank the Carman dealership in general but specifically Greg G. for another great experience buying our latest vehicle. We have purchased ten vehicles from Carman Ford over the years, the but specifically Greg G. for another great experience buying our latest vehicle. We have purchased ten vehicles from Carman Ford over the years, the last five from Greg. We could go to another dealership for the same product but we could never replace the people,that is why this dealership is the best. Carman is the best dealership we have ever dealt with and Greg is the best of the best. When you leave a dealership and don't experience buyer's remorse, you know you have found a special place. A wonderful example of true commitment to a customer ; Our daughter's Fusion died and we were going to have it towed to the dealership but the service dept. was closed so we called Greg at around 9pm. We just wanted to know if there was a tow co. that that dealer preferred to work with and Greg being the great guy he is looked up our account to see if it was still under warranty and it was, so we just called the roadside # from Ford, which Greg got for us. We have never had a problem with any vehicle so totally forgot about the roadside assistance . Greg did all of this and checked to make sure all was ok, just a dead battery, THIS WAS OVER YEAR AFTER WE BOUGHT THE CAR ! That is an unheard of level of customer service. When you buy a car from Greg it's like buying a car from a friend, he is just that kind of person. Thank You and we'll be seeing for our next daughter's car soon.... More