
Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Great experience at Carman Jake was awesome!! Great personality!! He made buying a car fun, fast and I am so happy with my purchase! He went above and beyond. Very knowledgable. Jake was awesome!! Great personality!! He made buying a car fun, fast and I am so happy with my purchase! He went above and beyond. Very knowledgable. He also took the time to show me every detail of the car and how to work and operate all the features my car came with! I would recommend this dealer to anyone, and Jake!! Dan in the finance department was great, he got my payments where I needed them and really took the time to explain the warrenty in depth with me! More
Friendly and attentive service. This is the second time we are buying a car at Carman Ford and both times have been positive experiences. We were delighted by the friendliness and at This is the second time we are buying a car at Carman Ford and both times have been positive experiences. We were delighted by the friendliness and attentiveness of our sales person, Jake. We have left both times feeling well taken care of. Even after leaving the dealership in your new car Jake spends time making sure your happy with your purchase and answering any questions that come up. More
Car comparison shopping I am shopping for a certified Ford or Lincoln product. My salesman, Guy, was very patient and informative as I asked to compare the 2012 mkz and 2014 I am shopping for a certified Ford or Lincoln product. My salesman, Guy, was very patient and informative as I asked to compare the 2012 mkz and 2014 mkz. I also explored the ford escape and added a crossover to my short list. I am hopeful based on our conversation, that Guy will be able to find just the right certified car for me both in features and price point. At this point, I can recommend them in the categories I completed. More
Outstanding New Car Leasing experience! On a scale of 1 to 10, with 10 being the best, Carman Ford Lincoln rates a 12. I have purchased or leased many vehicles from Carman dealerships over On a scale of 1 to 10, with 10 being the best, Carman Ford Lincoln rates a 12. I have purchased or leased many vehicles from Carman dealerships over the past 35 years. The most recent being a 2015 Lincoln MKC. I have always experienced exceptional treatment from everyone I have dealt with. Courteous, friendly, professional dealings from start to finish. Larry Giacchino runs well-managed, professionally staffed auto dealerships, and I am not easily impressed. Gregg Grimaldi is especially outstanding and obviously committed to earning your trust and your repeat business. He never fails to impress me with the distance he'll go to provide COMPLETE customer satisfaction. Buy with confidence from Carman. Their professionalism and business ethics speak volumes about the caliber of their staff and its leadership. More
Believer Again This dealership goes above and beyond to make sure their customers are satisfied. This is my second purchase from Carman. I really don't see myself This dealership goes above and beyond to make sure their customers are satisfied. This is my second purchase from Carman. I really don't see myself ever getting a vehicle from anywhere else or through another salesman. Mike Krul is amazing. He listened to my wants, needs, questions and concerns and with the help of the management staff, was able to put me in a vehicle that was suitable for me. Thank you all for getting me over the hump in the road! I am very greatful! More
My New MKC Love this car already and I have only driven 50 miles. Handles cleanly, corners very well, comfortable ride. Beautiful interior and exterior. Reall Love this car already and I have only driven 50 miles. Handles cleanly, corners very well, comfortable ride. Beautiful interior and exterior. Really love the voice activated navigation. More
Super Body Shop Service I took my Lincoln Town Car in to have a look at the undercarriage...one of the front tires was rubbing against something when I made a slow sharp tur I took my Lincoln Town Car in to have a look at the undercarriage...one of the front tires was rubbing against something when I made a slow sharp turn, as into a parking spot. In a most courteous and efficient manner, Customer Service Rep. Dylan Reichard took care of the situation. Two men came out to the car where I had parked, and in five minutes it was taken care of. Everyone was so helpful. Thanks for a great team effort! More
Great place and great price! I was in the market for a new car and my dad and I were searching. Originally, we walked out because of the pricing. But that was the only reason. Aus I was in the market for a new car and my dad and I were searching. Originally, we walked out because of the pricing. But that was the only reason. Austin was fantastic. He didn't bullsh*t us and was pretty upfront about everything. Extremely friendly, and willing to work with us. Eventually, we went back and worked out a deal. I am extremely happy with our service and my new car! :) More
Outstanding Experience This was without a doubt the best car buying experience we've ever encountered. I can't think of anything else that the folks at Carman Lincoln could This was without a doubt the best car buying experience we've ever encountered. I can't think of anything else that the folks at Carman Lincoln could have done for us. Their friendliness and individual expertise made the entire process hassle free. They made themselves aware of our situation and what our goals and needs were in going forward. They offered up a deal that far exceeded our best expectations and tailored a deal that fit us perfectly. We were truly amazed at the way they put us into a brand new Lincoln MKC. This is our second Lincoln from Carman and there was a good reason we came back. They can certainly count on future repeat business from us. I would like to specifically acknowledge the folks that made this all possible and a special thank you to them: Doug Walton our salesman, Frank Azan and Todd Brabender who helped get everything done and Bob Hepner in Finance who took care of all the necessary paperwork. Too bad they only rank with 5-Stars because as far as we're concerned you earned everyone plus much much more. An outstanding team put is in an outstanding vehicle and we could not be happier with the entire process. More
Amazing Steve I can't say enough about Steve Hudson! Steve was my service advisor when I bought my 1st vehicle from Carman Ford and when I went to trade that vehicl I can't say enough about Steve Hudson! Steve was my service advisor when I bought my 1st vehicle from Carman Ford and when I went to trade that vehicle in for a new one I told the salesman that I would only purchase it if Steve was my service advisor. So for many years (too many to count) I have dealt with Steve and he is the MAIN reason I keep coming back to Carman for service and sales. He is extremely professional, very knowledgeable and absolutely committed to providing the best service. He takes care of all 5 of my family's Ford vehicles. I have recommended many people to Carman because of my dealings with Steve. There should be more people in this world like Steve Hudson. Thank you for taking such good care of me and my family thru the years! More