Carman Ford Lincoln

Great place and great price! I was in the market for a new car and my dad and I were searching. Originally, we walked out because of the pricing. But that was the only reason. Aus I was in the market for a new car and my dad and I were searching. Originally, we walked out because of the pricing. But that was the only reason. Austin was fantastic. He didn't bullsh*t us and was pretty upfront about everything. Extremely friendly, and willing to work with us. Eventually, we went back and worked out a deal. I am extremely happy with our service and my new car! :) More

Outstanding Experience This was without a doubt the best car buying experience we've ever encountered. I can't think of anything else that the folks at Carman Lincoln could This was without a doubt the best car buying experience we've ever encountered. I can't think of anything else that the folks at Carman Lincoln could have done for us. Their friendliness and individual expertise made the entire process hassle free. They made themselves aware of our situation and what our goals and needs were in going forward. They offered up a deal that far exceeded our best expectations and tailored a deal that fit us perfectly. We were truly amazed at the way they put us into a brand new Lincoln MKC. This is our second Lincoln from Carman and there was a good reason we came back. They can certainly count on future repeat business from us. I would like to specifically acknowledge the folks that made this all possible and a special thank you to them: Doug Walton our salesman, Frank Azan and Todd Brabender who helped get everything done and Bob Hepner in Finance who took care of all the necessary paperwork. Too bad they only rank with 5-Stars because as far as we're concerned you earned everyone plus much much more. An outstanding team put is in an outstanding vehicle and we could not be happier with the entire process. More

Amazing Steve I can't say enough about Steve Hudson! Steve was my service advisor when I bought my 1st vehicle from Carman Ford and when I went to trade that vehicl I can't say enough about Steve Hudson! Steve was my service advisor when I bought my 1st vehicle from Carman Ford and when I went to trade that vehicle in for a new one I told the salesman that I would only purchase it if Steve was my service advisor. So for many years (too many to count) I have dealt with Steve and he is the MAIN reason I keep coming back to Carman for service and sales. He is extremely professional, very knowledgeable and absolutely committed to providing the best service. He takes care of all 5 of my family's Ford vehicles. I have recommended many people to Carman because of my dealings with Steve. There should be more people in this world like Steve Hudson. Thank you for taking such good care of me and my family thru the years! More

Team Steve Hudson!!! I can't say enough good things about Steve Hudson in the Carman Lincoln Service Department. Over the past 6 years, Steve has made my EVERY visit a pl I can't say enough good things about Steve Hudson in the Carman Lincoln Service Department. Over the past 6 years, Steve has made my EVERY visit a plesant experience. Steve's professionalism, product/service knowledge, and commitment to excellence consistently exceeds my expectation. Steve cares about his work, and the Carman customers and it totally shows!! Overall, I am completely satisfied with the quality of workmanship, and first-rate customer service provided to me by Steve and his team. (Jeff) Carman Lincoln is very fortunate to have guys like Steve, and are the primary reason for return customers like myself. Steve is also the sole reason that I recommend Carman to my family, and friends. If you are thinking of buying a Lincoln, Shop Carman Lincoln - New Castle, DE, that's where I'll be for my next car purchase! More

Excellent Service At Carmen Lincoln! Carmen Lincoln Service Department has been a pleasure to do business with. Getting your car serviced is usually like going to the dentist but not at C Carmen Lincoln Service Department has been a pleasure to do business with. Getting your car serviced is usually like going to the dentist but not at Carmen. Steve the Service Manager is extremely professional and great to deal with. Great place…. More

Dreams Do Come True After searching and shoping around for months for a F-150 4X4 the prices looked impossible to purchase my dream truck. After searching Carman Ford's After searching and shoping around for months for a F-150 4X4 the prices looked impossible to purchase my dream truck. After searching Carman Ford's web-site I found the truck for me and my family. From the first moment my wife and I came to Carman Ford Al was concerned about our needs for a truck. His knowledge and help was off the charts!! Very professional and up front with all my questions from soup to nuts. It's good to know that good sales people are still around. More

Carmen Lincoln Bought the car , we were told we would have a full tank of gas, never received it. The salesman was not at the dealership the day we picked up our ca Bought the car , we were told we would have a full tank of gas, never received it. The salesman was not at the dealership the day we picked up our car. We took our car in for problems with the door not opening when we had our transmitters in our hands and the panic alarm would go off at odd times. It should have been fixed with a recall before we bought the car. Had a tire that we keep having to put air in, they come back and tell us we have to pay to get the tire replaced. OK,one of the good things about buying a Lincoln was when you go in for repairs you get a loaner car , yes you do but had to ask for it, the car was very dirty,I was given the keys and was not told at all how to start it, not being familiar with this car I caught a service man outside and he showed me how to start the car. We love our car , putting the problems aside, just not the service we were promised after the sale. More

Carman Ford is a reliable and easy dealership to buy from. I just want to say that my experience with Carman Ford once again was a great one. I have purchased 2 vehicles here befor since moving to Delaware in I just want to say that my experience with Carman Ford once again was a great one. I have purchased 2 vehicles here befor since moving to Delaware in 1998. I bought a new 2000 Taurus and new 2007 F150 truck. I traded in the truck for a new 2014 Escape SE, and my Son still drives the taurs after 140 thousand miles. Dan Santos my Sales man was very knowledgeable and walked me through all the features of the Escape. The test drive revealed the great power the 2.0 Eco Boost engine has and how the ride was very comfortable. I want to thank all the staff and managers for making my car buying experience at Carman Ford an easy and hassel free time. David Williams Bear, Delaware More

Thrilled with service I purchased a Certified Used Mariner 18 months ago. I had two problems recently and both were covered under the warranty and handled quickly and prof I purchased a Certified Used Mariner 18 months ago. I had two problems recently and both were covered under the warranty and handled quickly and professionally. I am thrilled with the quick response and assistance from Ford as well as The Carman Auto Group. It was more than worth the trip to Delaware! More

My experience at Carman could not have been better. Scott listened to my list of requirements and patiently helped me find exactly the right vehicle. I was worried it was going to be out of my price range, b listened to my list of requirements and patiently helped me find exactly the right vehicle. I was worried it was going to be out of my price range, but they were able to help me get great financing, a good trade-in value, and a comfortable monthly payment. Everyone was extremely friendly and never pushy...it felt like they were all genuinely happy to be at work on a Saturday afternoon helping me out. I've had the vehicle for about a month and couldn't be happier with the purchase or with Scott's customer service! More