Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,341 reviews
Total Satisfaction. Great people. Great price, great car! Lucio Villena-Lanzi and Frank Azan were instrumental in providing Outstanding Customer Service. They "Went the Extra Mile" to satisfy my search for a Lucio Villena-Lanzi and Frank Azan were instrumental in providing Outstanding Customer Service. They "Went the Extra Mile" to satisfy my search for a Certified Pre-Owned Mustang convertible that I LOVE. Great job, guys, you made it happen! This was my second great Pre-Owned vehicle I bought from Carman. Great people. Great cars. I would recommend this dealership to anyone in search of a fantastic deal on a new or used Ford or Lincoln. -Rich M. More
Best car buying experience ever!!! From the moment I looked them up on the internet to research my trade-in value on my old car, I was truly impressed with Carman's level of customer se From the moment I looked them up on the internet to research my trade-in value on my old car, I was truly impressed with Carman's level of customer service. Within 20 minutes, two people had contacted me to be sure I was taken care of. Then once my search for a new car was on; Doug my salesman was great. At no time did I ever feel pressured to buy from them. I test drove multiple vehicles and learn how great the Lincoln Brand is. I am a believer in both Lincoln Brand and the Carman Family. Thanks again for making my car buying experience a positive one. I love my new MKZ Sedan Brian More
Great Experience I found the used car I was looking for on-line at Carman Ford. Made arrangement to go see it. I was greeted by a salesman, Lucio. He was friendly an I found the used car I was looking for on-line at Carman Ford. Made arrangement to go see it. I was greeted by a salesman, Lucio. He was friendly and nice. I know he was interested in making the sale, but I did not feel pushed. In fact when I decided to purchase after test drive. I told him that I needed to do so in 1 1/2 hours or would need to leave an come back to finish another day. I have never gotten through a car dealership that quickly. They had me walking out the door sale completed in the time I said I needed to be done. They also arranged to deliver the car for me because I did not have anyone who could drop me off to drive the car home myself. The car is for my daughter who does not yet have her license. I could not have asked for a better sales experience. More
new sale Guy was very friendly and informative about the vehicle I was looking to purchase. that is all I have to say at this time. thank you. Guy was very friendly and informative about the vehicle I was looking to purchase. that is all I have to say at this time. thank you. More
Friendly & Attentive Mike Krul, our salesman was very professional, attentive, & friendly.. He was exceptional in showing us the workings and systems of our new F-150. Th Mike Krul, our salesman was very professional, attentive, & friendly.. He was exceptional in showing us the workings and systems of our new F-150. Thanks for a great experience. More
Great experience at Carman Jake was awesome!! Great personality!! He made buying a car fun, fast and I am so happy with my purchase! He went above and beyond. Very knowledgable. Jake was awesome!! Great personality!! He made buying a car fun, fast and I am so happy with my purchase! He went above and beyond. Very knowledgable. He also took the time to show me every detail of the car and how to work and operate all the features my car came with! I would recommend this dealer to anyone, and Jake!! Dan in the finance department was great, he got my payments where I needed them and really took the time to explain the warrenty in depth with me! More
Friendly and attentive service. This is the second time we are buying a car at Carman Ford and both times have been positive experiences. We were delighted by the friendliness and at This is the second time we are buying a car at Carman Ford and both times have been positive experiences. We were delighted by the friendliness and attentiveness of our sales person, Jake. We have left both times feeling well taken care of. Even after leaving the dealership in your new car Jake spends time making sure your happy with your purchase and answering any questions that come up. More
Car comparison shopping I am shopping for a certified Ford or Lincoln product. My salesman, Guy, was very patient and informative as I asked to compare the 2012 mkz and 2014 I am shopping for a certified Ford or Lincoln product. My salesman, Guy, was very patient and informative as I asked to compare the 2012 mkz and 2014 mkz. I also explored the ford escape and added a crossover to my short list. I am hopeful based on our conversation, that Guy will be able to find just the right certified car for me both in features and price point. At this point, I can recommend them in the categories I completed. More
Outstanding New Car Leasing experience! On a scale of 1 to 10, with 10 being the best, Carman Ford Lincoln rates a 12. I have purchased or leased many vehicles from Carman dealerships over On a scale of 1 to 10, with 10 being the best, Carman Ford Lincoln rates a 12. I have purchased or leased many vehicles from Carman dealerships over the past 35 years. The most recent being a 2015 Lincoln MKC. I have always experienced exceptional treatment from everyone I have dealt with. Courteous, friendly, professional dealings from start to finish. Larry Giacchino runs well-managed, professionally staffed auto dealerships, and I am not easily impressed. Gregg Grimaldi is especially outstanding and obviously committed to earning your trust and your repeat business. He never fails to impress me with the distance he'll go to provide COMPLETE customer satisfaction. Buy with confidence from Carman. Their professionalism and business ethics speak volumes about the caliber of their staff and its leadership. More
Believer Again This dealership goes above and beyond to make sure their customers are satisfied. This is my second purchase from Carman. I really don't see myself This dealership goes above and beyond to make sure their customers are satisfied. This is my second purchase from Carman. I really don't see myself ever getting a vehicle from anywhere else or through another salesman. Mike Krul is amazing. He listened to my wants, needs, questions and concerns and with the help of the management staff, was able to put me in a vehicle that was suitable for me. Thank you all for getting me over the hump in the road! I am very greatful! More