Carman Ford Lincoln

Great sales team I would like to commend the sales team at Carman Ford for being very professional and courteous. This was the first time I bought a vehicle at Carman I would like to commend the sales team at Carman Ford for being very professional and courteous. This was the first time I bought a vehicle at Carman and I was impressed with the fact that we didn't have to deal with the high pressure sales tactics that some dealerships use. It was a pleasure working with a sales team that puts customer serveice first. More

Bought Lincoln last week We were very happy with Carman.......I do not like car shopping especially when you have to deal with a pushy salesperson.....>When my husband and I c We were very happy with Carman.......I do not like car shopping especially when you have to deal with a pushy salesperson.....>When my husband and I came to Carman, we met Dan Shine and when we left we both said how much we liked him. Believe he is truly an asset to your organization. Everyone else was really nice and the whole process even made me say "it was good"!. Didn't meet Brett Pfeil or Frank Azan but did receive emails offering to answer questions if I needed anything........ More

Great experience at Carman Ford Lincoln I recently purchased the new 2015 Lincoln MXC from Carman Ford Lincoln during their Black Friday Thanksgiving Sale. This was my first car buying expe I recently purchased the new 2015 Lincoln MXC from Carman Ford Lincoln during their Black Friday Thanksgiving Sale. This was my first car buying experience and the team at Carman Ford Lincoln could not have made it any better. Prior to driving up to this dealership, I spent several hours at other dealerships being hounded by sales reps who did not know much about the cars they were selling. Lucio, the consultant who took me on the test drive, knew everything about the MXCs and helped recommend what features he thought were/were not necessary. When making my decision to purchase, I felt educated rather than pressured. I also extend many thanks to the folks who stayed almost 2 hours after closing time to help finish the paperwork and give me an orientation lesson on the car’s features (they invited me back for a longer lesson, too, once I’ve had a chance to drive the car for a few days). Couldn’t be happier. More

Excellent Dealership This our second Lincoln MKX we leased from this dealer. Douglas was very helpful in putting us in a car that we would be happy with. This our second Lincoln MKX we leased from this dealer. Douglas was very helpful in putting us in a car that we would be happy with. More

Good experience Would be happy to recommend Carmen Ford to anyone. This is the third car in a row that I purchased from them; and was treated exceptionally well, by Would be happy to recommend Carmen Ford to anyone. This is the third car in a row that I purchased from them; and was treated exceptionally well, by everyone I spoke too including Dam Miller in Finance and Jarret Harris on the showroom floor. Jarret was exceptional in how he worked with my wife, and me to craft a great deal for both us and Carmen Ford. We love the car [2014 Fusion] and we were very pleased that Jarret was very accommodating in how he let us find the right car for us. I have been a Ford man for over 50 years, and my Dad and Mom bought Fords when I was a young man growing up. We love the car and would not think of going anywhere else to purchase a car. More

They provide excellent service Employees there are friendly, and they are always willing to help. They make me feel comfortable to talk with them, and provide excellent service. I e Employees there are friendly, and they are always willing to help. They make me feel comfortable to talk with them, and provide excellent service. I enjoyed the time with them, and they help me find a fantastic car with a good price. More

Second Car Purchased I bought two cars from this dealership. I love it. They are customer oriented and very helpful. I didn't feel any pressure when I was there. I will de I bought two cars from this dealership. I love it. They are customer oriented and very helpful. I didn't feel any pressure when I was there. I will definitely recommend them to anyone. More

What a great experience! My fiance and I had been to several car dealerships in search of a used Ford Mustang priced within our budget. Other dealerships always showed us cars My fiance and I had been to several car dealerships in search of a used Ford Mustang priced within our budget. Other dealerships always showed us cars just out of our range to try and get us to go higher, but Mike Krul respected our constraints and worked with us to find the perfect Mustang. Everyone at the dealership went above and beyond to make it a great experience. They did the little things at the end that are nice touches: running it through the car wash, providing an extra programmed key fob, etc. Mike even noticed our garage door opener in our trade-in after we left and kept it for us to pick up later! More

You don't get any better customer service than this Even before I entered the door, Mike Krul was outside to greet and welcome me to Carman Ford. . Mike showed me an array of cars and explained new fea Even before I entered the door, Mike Krul was outside to greet and welcome me to Carman Ford. . Mike showed me an array of cars and explained new features installed on the Ford Focus that were not available on my old model. Three hours later I drove out of Carman Ford in my new Ford Focus with Mike and other Ford personnel cheering me on. What a great experience! A few days later, I stopped by Carman Ford and Mike linked my cell phone to the steering wheel of my car. Mike told me to stop by again if I had questions concerning any of the features installed on my Ford Focus. You don't get any better customer service than this. I have been taking my cars to Carman Ford for years for maintenance work. The garage and the dealership are both five star enterprises. Thank you Mike and Carman Ford. More

Used car purchase We are from California and were looking for a nice vehicle for our daughter who attends college here. We heard an add on the radio for used cars in th We are from California and were looking for a nice vehicle for our daughter who attends college here. We heard an add on the radio for used cars in the $5K range went to Carman Ford and were greeted by Charlie Smith. He asked what we were looking for and took us to see 3 vehicles they had in our price range, (we stopped at other dealerships and when I said $5k range they were showing cars in the $7-9K range, what a waste of time) He showed us a nice 2001 Lexus with relatively low mileage at $5995.00. the car was very clean and mechanically sound, he provided AutoCheck report and mentioned it was a trade-in. I made an offer of 5k out the door and then Charlie said let me present the offer to the used car manager. At that point I figured here we go with the back and forth and I would never get it for what I offered. To my surprise we only went back and forth 1 time and I got the car for the 5K OTD offer. Buying a car at a dealership is usually an unpleasant experience, but this was the best experience we have ever had. I was driving off with the car in 3 hrs (this includes the test drives, the time for me to inspect and decide on it and all the paperwork, not bad huh.) The was pretty clean, just a bit dusty but they took the time to detail it for us so when we presented it to our daughter it looked its best. Please note this car was not perfect, (it is a used car with 135K MI.) but it was in very good condition and the interior was perfect. Overall we were very pleased with our experience and our daughter was very happy with it and stated she didn't think she would get anything as nice as this from us. Thank you Carman Ford. More