Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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True professionals Great dealership, relaxed atmosphere Wonderful staff, helping to get that car of your dreams Willing to get to the bottom of all your questions and Great dealership, relaxed atmosphere Wonderful staff, helping to get that car of your dreams Willing to get to the bottom of all your questions and issues More
Love my MKX I had an idea what I wanted when I walked into the dealership that day but I think I ended up with more than I expected and Dan helped me make it happ I had an idea what I wanted when I walked into the dealership that day but I think I ended up with more than I expected and Dan helped me make it happen. Everyone stayed late on a Saturday to accommodate me and see that I drove away with my dream car. Very good experience. So happy about my new car! More
Best Ever Experience I have just moved over from Ireland and I bought my new F 150 truck there. I had tried some more dealers around and some wouldn't even give me the cou I have just moved over from Ireland and I bought my new F 150 truck there. I had tried some more dealers around and some wouldn't even give me the courtesy of a call back.The minute I walked into the showroom I was treated so well. They went out of their way to make sure that I was made feel welcome and did not pressurize me . Its been a long time since I received such customer care. All of the guys , even the ones who were not dealing directly with me were wonderful and you always got the feeling they took immense pride in what they do. Got a great deal on my fab new truck Well done Jeff and Greg I will be back..... P.S Truck is Awesome. More
Great sales team I would like to commend the sales team at Carman Ford for being very professional and courteous. This was the first time I bought a vehicle at Carman I would like to commend the sales team at Carman Ford for being very professional and courteous. This was the first time I bought a vehicle at Carman and I was impressed with the fact that we didn't have to deal with the high pressure sales tactics that some dealerships use. It was a pleasure working with a sales team that puts customer serveice first. More
Bought Lincoln last week We were very happy with Carman.......I do not like car shopping especially when you have to deal with a pushy salesperson.....>When my husband and I c We were very happy with Carman.......I do not like car shopping especially when you have to deal with a pushy salesperson.....>When my husband and I came to Carman, we met Dan Shine and when we left we both said how much we liked him. Believe he is truly an asset to your organization. Everyone else was really nice and the whole process even made me say "it was good"!. Didn't meet Brett Pfeil or Frank Azan but did receive emails offering to answer questions if I needed anything........ More
Great experience at Carman Ford Lincoln I recently purchased the new 2015 Lincoln MXC from Carman Ford Lincoln during their Black Friday Thanksgiving Sale. This was my first car buying expe I recently purchased the new 2015 Lincoln MXC from Carman Ford Lincoln during their Black Friday Thanksgiving Sale. This was my first car buying experience and the team at Carman Ford Lincoln could not have made it any better. Prior to driving up to this dealership, I spent several hours at other dealerships being hounded by sales reps who did not know much about the cars they were selling. Lucio, the consultant who took me on the test drive, knew everything about the MXCs and helped recommend what features he thought were/were not necessary. When making my decision to purchase, I felt educated rather than pressured. I also extend many thanks to the folks who stayed almost 2 hours after closing time to help finish the paperwork and give me an orientation lesson on the car’s features (they invited me back for a longer lesson, too, once I’ve had a chance to drive the car for a few days). Couldn’t be happier. More
Excellent Dealership This our second Lincoln MKX we leased from this dealer. Douglas was very helpful in putting us in a car that we would be happy with. This our second Lincoln MKX we leased from this dealer. Douglas was very helpful in putting us in a car that we would be happy with. More
Good experience Would be happy to recommend Carmen Ford to anyone. This is the third car in a row that I purchased from them; and was treated exceptionally well, by Would be happy to recommend Carmen Ford to anyone. This is the third car in a row that I purchased from them; and was treated exceptionally well, by everyone I spoke too including Dam Miller in Finance and Jarret Harris on the showroom floor. Jarret was exceptional in how he worked with my wife, and me to craft a great deal for both us and Carmen Ford. We love the car [2014 Fusion] and we were very pleased that Jarret was very accommodating in how he let us find the right car for us. I have been a Ford man for over 50 years, and my Dad and Mom bought Fords when I was a young man growing up. We love the car and would not think of going anywhere else to purchase a car. More
They provide excellent service Employees there are friendly, and they are always willing to help. They make me feel comfortable to talk with them, and provide excellent service. I e Employees there are friendly, and they are always willing to help. They make me feel comfortable to talk with them, and provide excellent service. I enjoyed the time with them, and they help me find a fantastic car with a good price. More
Second Car Purchased I bought two cars from this dealership. I love it. They are customer oriented and very helpful. I didn't feel any pressure when I was there. I will de I bought two cars from this dealership. I love it. They are customer oriented and very helpful. I didn't feel any pressure when I was there. I will definitely recommend them to anyone. More