
Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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first ford experience Although we did not have intentions of buying a car on a Friday night, that is exactly what happened because we were dealing with knowledgable, kind a Although we did not have intentions of buying a car on a Friday night, that is exactly what happened because we were dealing with knowledgable, kind and a no hassle group. Buying a car is always stressful, but our experience at Carman was actually fun. Austin and Todd, the general sales manager, were very patient and helped us get into the car we needed. We even got a follow up call from Austin the next day thanking us for our business and to remind us we can always stop by if we should have any questions about "My Ford Touch." All around, a pleasant experience. More
"Great Service Experience" As a first time customer, the Service Department at Carman Ford went far and above my greatest expectations. Jeff Downing and the technician who worke As a first time customer, the Service Department at Carman Ford went far and above my greatest expectations. Jeff Downing and the technician who worked on my Escape were fantastic! Kudos to these two individuals! More
Best experience ever! Thanks Mike Krul and Todd! This was my first time at Carman Ford, but it was my third Ford lease. My first 2 leases were in a NJ Ford dealership and I never felt like I was tre This was my first time at Carman Ford, but it was my third Ford lease. My first 2 leases were in a NJ Ford dealership and I never felt like I was treated well. So, I decided to give a new Ford dealership a try and I found Carman Ford. My whole experience with Carman has been awesome! Starting with Dililah in internet sale, to Mike and Todd in sales! I came in to test drive my Fushion and was met by Mike, which was so professional, smart and very knowledgeable in all aspect of the sale and the vehicle! I will never go to any other Ford dealership again! I will be a Carman customer for life! Thanks again Mike! More
The best car buying experience ever Carman Ford has made me speechless. I've worked with many different dealerships in the past and never once experienced this high quality of service I Carman Ford has made me speechless. I've worked with many different dealerships in the past and never once experienced this high quality of service I did the day I visited this location. The team is very helpful and knowledgeable. They have the customer best intrest at heart. Carman Ford gets it. They set the car buying bar high which will in turn make me a loyal customer to them allowing for long time business. I would recommend this location to everyone. Very happy and glad I got to meet the team. Thanks everyone More
AFTER THOUGHT/PURCHASE My original review was excellent, but after 6 days my emission light came on. This is less than a week after purchase, I understand that no warranty My original review was excellent, but after 6 days my emission light came on. This is less than a week after purchase, I understand that no warranty and used vehicle mean they are not responsible. Thought they were a reputable dealer, they didn't offer to check the emission light for me without charging. I can go to AutoZone and find out the code for free. Why didn't Carmen offer that? Not happy now and will probably not purchase or recommend Carmen in the future. More
New Brakes and Excellent Service I needed new brakes and found Carman Service department to be very helpful and the prices reasonable. Steve Hudson was my Service Rep and he was quick I needed new brakes and found Carman Service department to be very helpful and the prices reasonable. Steve Hudson was my Service Rep and he was quick to respond and answered my questions thoroughly. Thanks again for providing such great customer service. More
One Man in my opinion Steve Hudson is wonderful in the service dept. My experience with service is top rated. my guess is that he is a keeper at Carmen ford in my opinion Steve Hudson is wonderful in the service dept. My experience with service is top rated. my guess is that he is a keeper at Carmen ford . Karen quinn More
Exceptional Service Mike Krul was a great salesman. He made buying a car so easy and had everything ready for me when I returned back to the dealership to pick up my car Mike Krul was a great salesman. He made buying a car so easy and had everything ready for me when I returned back to the dealership to pick up my car and do the paperwork. I love my 2015 Ford Escape! More
Oil Change/Tire Rotation Stopped in for a same day appointment. They were fast and friendly to deal with. Got me in and out in no time at all. Thanks Carman and Jeff! Stopped in for a same day appointment. They were fast and friendly to deal with. Got me in and out in no time at all. Thanks Carman and Jeff! More
Carman rules For individual attention and the utmost in courtesy, Carman Ford Lincoln personnel are spectacular! The Carman team work together to make the overall For individual attention and the utmost in courtesy, Carman Ford Lincoln personnel are spectacular! The Carman team work together to make the overall selection, demo ride, and purchase experience as short and pleasant as possible. More