Carman Ford Lincoln

Service Deprtment Had to have my Lincoln Serviced yesterday (6/1/15). Also needed a loaner for the day. My service Rep. Tom Smith could not have been more helpful. A ca Had to have my Lincoln Serviced yesterday (6/1/15). Also needed a loaner for the day. My service Rep. Tom Smith could not have been more helpful. A car similar to mine was provided. The service dept. performed the repairs and I had my vehicle by the end of the business day. Had a short wait and spent it in the customer lounge. Very comfortable, free WIFI and delicious coffee. I was totally pleased with the service representative, the vehicle, I guess my total experience with Carman Lincoln of Delaware. More

A Positive Experience! The Carman team we dealt with certainly knew their product line and were able to field any question or concern we had. Even though it was our first Ca The Carman team we dealt with certainly knew their product line and were able to field any question or concern we had. Even though it was our first Carman experience, they treated us as if we had been valued customers for many years. Gary was a pleasure to deal with, and not only did he provide a much needed orientation session on the workings of our Lincoln MKC, he made sure we knew he would be available for future questions and even set up a 2nd appointment to go over any technical items on the car, should it be necessary. He made us feel very comfortable during the entire process. Frank also took much time with us, and was very understanding when we had a last minute change to the 'agreement'. He worked with us on the change until both parties were satisfied. Bob made the financial part of the sale very easy for us, explaining all the details which gave us a comfortable feel in an area that can sometimes be very disconcerting to buyers. We thank them all for their caring and concern for us as consumers! More

Great experience at Carman Ford Lincoln My experience at Carman Ford Lincoln was a fantastic one. I went because i was curious about purchasing a used MKZ. I test drove a used 2013 MKZ My experience at Carman Ford Lincoln was a fantastic one. I went because i was curious about purchasing a used MKZ. I test drove a used 2013 MKZ and loved the vehicle, however, the leases on the vehicle I had was not up. I informed the salesman that I would be back once my lease was up in August. The manager then asked if I would be interested in a new for the monthly price I was looking for. At no time were they pushy nor did I feel forced. They came up with a great deal that i could not pass on. I would definitely recommend this dealership to anyone wishing to purchase a vehicle. More

Best Car Buying Experience My husband and I went to Carmen Lincoln to look at an MKZ. Upon our arrival, Doug Walton greeted us asked us if we had any questions to let him know. My husband and I went to Carmen Lincoln to look at an MKZ. Upon our arrival, Doug Walton greeted us asked us if we had any questions to let him know. It was a great feeling to be able to look at a vehicle and not feel pressured in anyway. He answered all of our questions, so we took a test drive and decided to let them have the opportunity to do the deal if they could give us the deal we were looking for. We told them we did not want to haggle that they had one chance as we had two other places we were going to visit if they could not, as we were in the market to purchase that day. A few minutes later, the deal was done and we were very happy. I can't say enough about the entire team, they all made the experience a great one. I can truly say that I have bought many cars in my lifetime, and this has been the best experience I have had. More

Very Positive Purchase We purchased a Ford Certified Pre-owned Ford Edge on May 21. We dealt with Greg Grimaldi again. We purchased a new F150 five years ago from Greg. He i We purchased a Ford Certified Pre-owned Ford Edge on May 21. We dealt with Greg Grimaldi again. We purchased a new F150 five years ago from Greg. He is a very friendly, no pressure salesman. We have never dealt with such a nice car salesperson as Greg is. All of the people that were involved with this deal were very friendly & accommodating. I would highly recommend Carman Autogroup for your next auto purchase. Visit the showroom and ask for Greg Grimaldi. More

awesome I was happy with my visit yesterday thanks to Greg Carraway and Robert Hepner.I did purchase a car and it is the startofmy beginning also they really I was happy with my visit yesterday thanks to Greg Carraway and Robert Hepner.I did purchase a car and it is the startofmy beginning also they really looked out for me and my being. Thanks guys More

Very good Service and body shop personnel are professional and courteous and work is first rate. I highly recommend them Service and body shop personnel are professional and courteous and work is first rate. I highly recommend them More

New lease Recently leased a 2016 Ford Edge from Mike. Having researched the vehicle and options I wanted, I contacted Mike with my request. I was completely s Recently leased a 2016 Ford Edge from Mike. Having researched the vehicle and options I wanted, I contacted Mike with my request. I was completely surprised at the total experience. I have purchased or leased many vehicles over the years and this was the most efficient process I have been through. More

Great Experience I love Carman. My first experience was with the service department, great service there. Today, I purchased a new Explorer... and it was a good expe I love Carman. My first experience was with the service department, great service there. Today, I purchased a new Explorer... and it was a good experience. They went out of their way to get me in the vehicle I wanted AND lowered my payment. They went above and beyond... something rare in business these days. Will DEFINITELY buy from Carman again. More

Liking my MKZ and Ford Explorer Just got a new MKZ from Scott at Carmen Ford Lincoln and I'm happier then all heck. Scott was a great salesman knowing that I rented these cars before Just got a new MKZ from Scott at Carmen Ford Lincoln and I'm happier then all heck. Scott was a great salesman knowing that I rented these cars before and knew all about them, he did not keep talking about the car. He told me about the 0% financing and about the type fuel it uses [ 87 regular surprised me ] All in all, I'm very happy with my purchase. Thanks Scott Henning Seven days before I brought a ford explorer from John Brooking. Great salesman and one of the reasons I came back 7 days later for the MKZ. All I can say is Carmen has a great sales team. Thanks John Brooking More