Carman Ford Lincoln

Great communication stayed in touch and kept me up to date. I was treated very professionally throughout the entire process. Everyone was extremely helpful and thorough making my car buying experience go very s I was treated very professionally throughout the entire process. Everyone was extremely helpful and thorough making my car buying experience go very smoothly. Looking forward to the same service in the future. More

Very reliable and great customer service. I Couldn't have asked for better customer service. They found me a very reliable car well within my budget that I absolutely loved. My main worry was I Couldn't have asked for better customer service. They found me a very reliable car well within my budget that I absolutely loved. My main worry was not being able to find something in my budget but I couldn't of asked for a better deal than the one I received. More

Worst car shopping experience ever. This car dealership is a joke..my wife and I have bought 15 vehicles over time and this was the WORST experience I have EVER had! Third kid coming, I This car dealership is a joke..my wife and I have bought 15 vehicles over time and this was the WORST experience I have EVER had! Third kid coming, I was shopping for a cheaper payment (My wife and I have excellent credit), and a third row. Was told the car was in "great condition", got to the dealership and there were scratches all over the car, 2 of the tires were dry rotted to the point where they were unsafe to drive "we inspect police vehicles".....good luck to those cops.. I drove 2.5 ours each way on Dan Shine's word. We did the back and forth for about 3.5-4 hours. He asked for my credit card..."not to scan but for a mutual commitment." 8:30 rolls around..."I'm so sorry the bank just closed!" I will call you in the morning to let you know. 9 hrs lost but I was still willing to work with it. It gets worse!!! While we were there another couple came in behind us looking at a car "they are interested in the car" but "It's first come first served" you have the car first. Calls me the next morning to say that they sold the car after we left! WE WERE APPROVED FOR THE LOAN at 25 more dollars than we wanted to pay...but we would have accepted it. They didn't even give me a chance to turn down the offer the banks gave them. Where's the commitment back? I asked him, he says "I know", "I know". How can you have a commitment between a dealer to buy the car pending approval and then sell it???? All they did was stall my wife and I long enough to see if they could get a better price from the couple after us! Don't let the reviews fool you. I was lied to, had my time wasted and they pulled some very, very shady sales moves. I would have talked to a manager, but the manager knew about it al of it...Was mad That I found out I was approved. I'm still in shock of how sneaky this went down. STAY AWAY!!!!!!! More

They were patient,willing to work with me and very helpful. They were helpful to me about the decision making on buying a car.Explaing in detail any question that I had also helping me with financing of the car They were helpful to me about the decision making on buying a car.Explaing in detail any question that I had also helping me with financing of the car would recommend the dealership to any one looking to buy. More

Very Positive Experience This was the best car buying experience I have ever had. John Brooking was so helpful and accommodating. He showed me all my options and got me the This was the best car buying experience I have ever had. John Brooking was so helpful and accommodating. He showed me all my options and got me the car I wanted for the amount I was comfortable spending. More

Enjoyable Experience The sales consultant (John Brooking), Finance manager (Mike) and business manager (Bob) were all extremely helpful in purchasing my vehicle.. No hass The sales consultant (John Brooking), Finance manager (Mike) and business manager (Bob) were all extremely helpful in purchasing my vehicle.. No hassles, no pressure created a favorable experience. I would highly recommend Carman to anyone interested in a new or used vehicle. Frank, Bear de More

Thank you again Thank you for all your help in finding a second car and a second purchase at Carman.We came in several week ago and asked what was available.Your frie Thank you for all your help in finding a second car and a second purchase at Carman.We came in several week ago and asked what was available.Your friendly staff talked with us and made a few sugestions.We returned and with the help of Dan Shine purchased a 2014 Fusion. The whole process was very favorable and less stressful than any other we have experianced.We don't have any reservations in recommending Carman to our friends.Keep up the good work. Joe & Nancy Hanobeck More

Mr. Walton Wanted to take take a minute and acknowledge one of your top (in my opinion) sales representatives Mr. Doug Walton. On Memorial Day me and my parent Wanted to take take a minute and acknowledge one of your top (in my opinion) sales representatives Mr. Doug Walton. On Memorial Day me and my parents came in to just visit your inventory lot. Doug greeted us immediately and informed us he was helping 2 other customers but would send someone else out to assist us immediately. Needless to say she purchased a car. On 7/6/2015 I returned to view the lot again, and there was Doug again with such a warm smile waiting to assist with my questions and concerns. I really would like to thank Doug for being so patient with me during my purchase of a MKS. And also for dealing and being patient with my straightforward, sharp-tongue mother. Wow.... poor Doug. He hung in there with us and now I have a new car that I can't wait to travel with. Thanks Doug for your repeated professionalism and outstanding sales techniques. The Neal's. More

It was awesom and painless I was looking to replace an SUV that I owned had visited other dealers, but they were not pleasant. When my fiancée and I arrived on the lot, Gary wa I was looking to replace an SUV that I owned had visited other dealers, but they were not pleasant. When my fiancée and I arrived on the lot, Gary was there in seconds. He noticed that a Ford Mustang had caught our eye. He knew the information and was able to tell all about the car. We didn't buy that one, but purchased another Ford Mustang. All the staff at Carman Ford Lincoln, were very nice to us. They helped me with the financing and we left that day with smiles. I would highly recommend Gary and the staff at this dealership. Cyndy More

Took car in for 2 recalls I recently bought a 2014 Lincoln MKZ .(3/15) I have brought the car in twice since then for recalls. Everyone friendly, attentive. Excellent service I recently bought a 2014 Lincoln MKZ .(3/15) I have brought the car in twice since then for recalls. Everyone friendly, attentive. Excellent service and personnel. They have a waiting area with coffee, tea, water, and fresh donuts. (that's a plus) the people are above average with service. My previous car was a lincoln continential - boy I should have brought my car here for service. Anyway, Thanks to everyone. I even had the service manager in a suit, Paul, who signed me in on my last visit, More