Carman Ford Lincoln

Excellent service, friendly and helpful employees I have been a proud Ford customer for nearly 25 years. I recently moved to Delaware and visited Carman Ford Lincoln for the first time on 9/12/2015 a I have been a proud Ford customer for nearly 25 years. I recently moved to Delaware and visited Carman Ford Lincoln for the first time on 9/12/2015 and because of the service I received and the high caliber of the employees I encountered, I immediately became a proud Carman Ford customer, too, that very same day. More

Good Experience Just replaced my Buick Lucern with a Lacross. Wasn't ready to downsize but am extremely happy with my (new to me) 2 year old Lacross. Thanks, Jai Ni Just replaced my Buick Lucern with a Lacross. Wasn't ready to downsize but am extremely happy with my (new to me) 2 year old Lacross. Thanks, Jai Nichols, for being patient with me as I made the decision to trade my car in. My husband loves his Lincoln and I am sure after our experience with you and the dealership, he will be back when he is ready to get another one. It was a VERY LONG night but we appreciate all you did to make it fun and smooth. Look forward to dealing with you again. You made the experience much less stressful then it usually is. More

New MKC This is the 2nd car I’ve purchased from Carman and everything went very well. I don’t have any complaints with my dealing with Scott, or any other emp This is the 2nd car I’ve purchased from Carman and everything went very well. I don’t have any complaints with my dealing with Scott, or any other employee. I’m sure I’ll be back again. More

New car lease This is my first dealings with Carman Ford, a family member uses this dealership for all of the car purchases. My salesman was very accommodating to This is my first dealings with Carman Ford, a family member uses this dealership for all of the car purchases. My salesman was very accommodating to my needs and actually directed me to a vehicle that better suited what I was looking for. I would have never chosen the Edge but was educated on the performance and operation of this model and am very pleased with the overall experience I had. More

Wonderful! We had a wonderful visit with all of the great people of Carman Ford! Greg and his team were wonderful and got my husband and I a great deal! We had a wonderful visit with all of the great people of Carman Ford! Greg and his team were wonderful and got my husband and I a great deal! More

Terrible Customer Service I have purchased 3 cars from this dealership. Each transaction was a good experience. Took my most recent purchase in for an oil change, brake pads an I have purchased 3 cars from this dealership. Each transaction was a good experience. Took my most recent purchase in for an oil change, brake pads and rotors. Got a phone call regarding the estimate and was denied use of the coupon on their website for brakes because I was not just getting brakes. I was told by Megan and Paul that they could not honor the coupon because I needed rotors and the coupon was good for brake pads only. I was going to purchase rotors but wanted to use the coupon towards the cost of the brakes in which I would also be purchasing. Ok, please take my car out of the bay because I will come retrieve my car. Please note, I had an appointment, dropped my car off the night before and didn't get a call until 1:30 pm. Even after I called at 10 am to check the status of service. When I got to the service department I am told, sorry we did the oil change and you need to pay for it. Long story short, I had a $450 quote from Carmen's Service Department. Retrieved my car, went to Firestone got brakes and rotors for $100 less with lifetime brakes and car was ready in 2 hours. I will not be returning to Carmen for ANYTHING! !! More

PAINLESS EXPERIENCE I was looking for a inexpensive low mileage used car to commute to and from work. I saw this 2005 Chrysler PT Cruiser sitting in front of the dealersh I was looking for a inexpensive low mileage used car to commute to and from work. I saw this 2005 Chrysler PT Cruiser sitting in front of the dealership on Saturday. I stopped in and found that it had only 20581 miles on it. I test drove it with JJ my salesman and when done said lets do a deal. Everyone I spoke with at Carman was very nice and treated me with respect. JJ was a great salesman and we got the deal done pretty fast. This is the third car I bought from Carman. More

Don't trust them! Don't trust this dealership! They will try to deceive you every chance they get. Double check your Finance paper work. The Finance Manager will try to Don't trust this dealership! They will try to deceive you every chance they get. Double check your Finance paper work. The Finance Manager will try to rush you through it so you don,t ask questions.They charged me $190 in admin fees to do a registration that was only good for 1 month. They also told me my car was equipped with SYNC when it is not. They operate trying to use high pressure sales tactics. Don't put yourself through this headache. More

2016 MKZ owner!! Thank you JAI for a wonderful car buying experience ! We love everything about our 2016 MKZ. And all the new technology! WOW!!! Carman staff very cong Thank you JAI for a wonderful car buying experience ! We love everything about our 2016 MKZ. And all the new technology! WOW!!! Carman staff very congenial and made us feel right at home. We ordered our car. When we received the call to come in to make sure it meet our specifics we were also told there was even more Lincoln/dealer incentives available!Thank you again JAI for GREAT CUSTOMER SERVICE!! Thank you Carman staff!!! More

Tenika Wright Carman Ford was the LAST place I'd think to come because of my financial situation and credit history. However, a friend of mine told me to go there Carman Ford was the LAST place I'd think to come because of my financial situation and credit history. However, a friend of mine told me to go there and ask for Jordan but i was unable to make it at that time. I went the next morning but Jordan wasn't there so he got me connected with Mike Edmunds. Long story short, after about 6 hours negotiating with the bank and test driving a couple of cars, i drove off in a 2012 Ford Fusion and got a GREAT warranty added on! I can't thank God, Todd and Bob enough for all that they had done for me because i know it was a hassle trying to get me into a car. Special thanks to Mike as well for being so patient and kind throughout the day. I can see why Mt grandparents still deal with Carman Ford after 30+ years! More