Carman Ford Lincoln

pissed off for being lied to Was lie to three times during my two day ordeal. I was told when I made my so-called appointment that it would take 6 to 7 hrs for the work to be done Was lie to three times during my two day ordeal. I was told when I made my so-called appointment that it would take 6 to 7 hrs for the work to be done. Called on day one at 2:30pm and found out my call would not be done until tomorrow. they were still working and had about 4 hours let to go on it and was informed the so-called appointment was just a drop off time( i had dropped off the car the day before.. Stopped in at he end of day two at 4:45pm and car was still been work on. Check the recalls and FSA's and found out labor time was 1 hour, 2 hours and 3.1 hours. why so long and why all the dishonesty? More

Love Our New Lincoln, Completely Satisfied with Carman Had a great experience with Carman & our salesman Gary Santora. He went over the car in complete detail, was a complete professional, friendly & cou Had a great experience with Carman & our salesman Gary Santora. He went over the car in complete detail, was a complete professional, friendly & couteous. Frank the salesmanager was also very helpful. They were both very patient & helpful with the entire experience. More

Best Day Ever I went to Carman and came home with the car of my dreams.My white Ford Fusion looks awesome in my driveway.Nick was great at answering all of my quest I went to Carman and came home with the car of my dreams.My white Ford Fusion looks awesome in my driveway.Nick was great at answering all of my questions.Thank you !!! More

I bought a car that I was not looking for "outstanding"Jai Nichols knows his stuff ! I felt very comfortable with this Dealership. The Dealership bent over backwards to find a program that was "outstanding"Jai Nichols knows his stuff ! I felt very comfortable with this Dealership. The Dealership bent over backwards to find a program that was suited to us More

Awesome car buying experience. Going in to a car dealership and having to work with a salesman was something I was NOT looking forward to when my wife and I started looking for our Going in to a car dealership and having to work with a salesman was something I was NOT looking forward to when my wife and I started looking for our new car. It was a very nice surprise to have Chris Brousseau as our sales representative. Leading up to our purchase I did hours of internet research to arm myself against what I predicted would be a negotiation battle with a car salesman wearing a plaid suit trying to beat me over the head with prices and low trade ins. Lucky for us this was not the case. Everything was straight forward and reflected the internet price I had before I went in. We were given a fair price on our trade in. And the APR we were looking for. During the long process involved for getting all of the paperwork in order Chris did an excellent job at helping the time pass. At no point did I feel like anyone was trying to get one over on us. We left in an awesome dream car with a smile on our face. If anyone asked me where to buy a Ford I would tell them to go see Chris Brousseau down at Carman Ford. -Jon & Gretchen More

Car Buying Made Easy We drove up and we were pleasantly greeted by John Brooking. He asked if we were seeing anyone particular, and we said no and he was more than happy We drove up and we were pleasantly greeted by John Brooking. He asked if we were seeing anyone particular, and we said no and he was more than happy to show us around and answer any questions we may have. We told him we were interested in a Focus and he showed all the 2015 Focus's on the lot. We talked about financing and he made it very easy on us to decide that we were walking out of there that day with a car. John was very pleasant and knowledgeable thought the process. He offered us beverages while we waited. We honestly did not wait that long at all for the financing to go thru and before you knew it, I was driving home my 2015 Ford Focus. It was a very pleasurable experience and we are also thinking in the future to go back and look at the Lincolns and asking for John to help. Thanks for making my car buying experience very easy. Tony Marchegiano More

Used Edge I new what I wanted and they had it, I left with the car I wanted with a higher payment than I expected but that goes with buying a car I guess. Warr I new what I wanted and they had it, I left with the car I wanted with a higher payment than I expected but that goes with buying a car I guess. Warranty issues should be explained before a price is set is all I'm saying. Everyone was very pleasant and easy to work with, would definitely go back to look for next car. More

New Lease Traded in my 2013 Explorer for a 2016 Explorer. Staff was friendly, courteous and knowledgeable. As this was my first time leasing, they took the ti Traded in my 2013 Explorer for a 2016 Explorer. Staff was friendly, courteous and knowledgeable. As this was my first time leasing, they took the time to answer all of my questions to my satisfaction. More

Lease Program Bob Karan called me, new lease program, salesperson Scott Henning (whom we get every time) outstanding in every area as a salesperson..got another ca Bob Karan called me, new lease program, salesperson Scott Henning (whom we get every time) outstanding in every area as a salesperson..got another car! More

Excellent experience--Salesperson goes above and beyond I have a 2013 Ford Explorer, which I love driving. I recently had some things that needed attention: an oil change, a noise I heard when braking, an I have a 2013 Ford Explorer, which I love driving. I recently had some things that needed attention: an oil change, a noise I heard when braking, and a scrape on the front fender. Doug Walton, our original salesperson, quarterbacked the appointments with the Service & Body Depts. He picked up my Explorer from my home on a Monday morning & left me with a Lincoln loaner. He coordinated the oil change, and the warranty work with the Service Department and had the Body Shop buff out front fender scrape, for free. I paid for the oil change via cc over the phone. Doug returned my vehicle to my home on Wednesday am. This is not a unique experience. Doug has provided my husband similar level of service on his Lincoln. It is truly concierge-level. I wholeheartedly recommend this dealership. More