Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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My first experience at Carman Ford. My husband and I were very pleased with the staff, selection of cars and the prices. The staff was courteous and helpful. The selection of vehicles My husband and I were very pleased with the staff, selection of cars and the prices. The staff was courteous and helpful. The selection of vehicles was great and they offered to search for anything that you wanted that was not available on their lot. The prices were fair and affordable. More
Great sales team, great price. Outstanding sales team of Jai and Frank, They got the vehicle I wanted and delivered it as expected whcih was on time and perfectly serviced. I will Outstanding sales team of Jai and Frank, They got the vehicle I wanted and delivered it as expected whcih was on time and perfectly serviced. I will continue to buy cars from Carman. More
Steve Hudson is 1st Class Although I did not purchase my 2011 Lincoln MKX from Carman, Steve greeted me and took excellent care of me on my last oil change/tire rotation. Then Although I did not purchase my 2011 Lincoln MKX from Carman, Steve greeted me and took excellent care of me on my last oil change/tire rotation. Then a few weeks after, I had a problem with my key fans and getting an error message. Steve was quick to get me a loaner and make sure I was treated with first class. Being in sales and service myself, I know how important it is with dealing with the public. You always want to be on your game, and Steve was just that from day 1. When I had a reoccurring issue with the fabs, he quickly got me a rental and made sure I was take care of. He couldn't be more apologetic and sincere. I will continue to service and recommend Lincoln and there service department. His knowledge and personality and friendliness are a breath of fresh air from a lot of other dealerships I have been to in the last few years. Thanks again Steve! More
Another excellent experience! I'd like to start by saying all the staff at Carman are true professionals. Yesterday I had a great time dealing with my sales team of Jai Nichols (J I'd like to start by saying all the staff at Carman are true professionals. Yesterday I had a great time dealing with my sales team of Jai Nichols (J.J), Frank Azan and Erwin Lee. These gentlemen truely know the product that they sell and are willing to spend as much time with you as needed. My wife and I have been a customer of Carman for nearly 30 years and have always received nothing less than excellent treatment both sales and service. More
A wonderful experience I had an excellent time at the Carman Ford dealership. I was treated with kindness and respect during the entire process. My needs where met and I was I had an excellent time at the Carman Ford dealership. I was treated with kindness and respect during the entire process. My needs where met and I was not pushed into something that I did not want. I would recommend them to anyone that I talk to. More
Amazing Car Dealer eith Professional Staff!! We dealt with JJ and I have to say it was a wonderful experience. From the minute we arrived to the time we left it was wonderful. JJ wasn't pushy lik We dealt with JJ and I have to say it was a wonderful experience. From the minute we arrived to the time we left it was wonderful. JJ wasn't pushy like you find in many car dealerships, he was very friendly knowledgeable and courteous..offering anything he could to help us in our situation and get us the monthly payment with a warranty that we could afford in a timely manner. There was never a hassle and we were not forced into liking a car. I would highly recommend thia dealership and eapecially JJ to anyone looking to buy a car. More
The Ultimate Professional Car Buying Experience From the moment I walked in the door until the day I closed on the sale, I was treated courteously and with the highest level of professionalism. From the moment I walked in the door until the day I closed on the sale, I was treated courteously and with the highest level of professionalism. More
Best Day Ever I went to Carman and came home with the car of my dreams.My white Ford Fusion looks awesome in my driveway.Nick was great at answering all of my quest I went to Carman and came home with the car of my dreams.My white Ford Fusion looks awesome in my driveway.Nick was great at answering all of my questions.Thank you !!! More
pissed off for being lied to Was lie to three times during my two day ordeal. I was told when I made my so-called appointment that it would take 6 to 7 hrs for the work to be done Was lie to three times during my two day ordeal. I was told when I made my so-called appointment that it would take 6 to 7 hrs for the work to be done. Called on day one at 2:30pm and found out my call would not be done until tomorrow. they were still working and had about 4 hours let to go on it and was informed the so-called appointment was just a drop off time( i had dropped off the car the day before.. Stopped in at he end of day two at 4:45pm and car was still been work on. Check the recalls and FSA's and found out labor time was 1 hour, 2 hours and 3.1 hours. why so long and why all the dishonesty? More
Love Our New Lincoln, Completely Satisfied with Carman Had a great experience with Carman & our salesman Gary Santora. He went over the car in complete detail, was a complete professional, friendly & cou Had a great experience with Carman & our salesman Gary Santora. He went over the car in complete detail, was a complete professional, friendly & couteous. Frank the salesmanager was also very helpful. They were both very patient & helpful with the entire experience. More