Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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another great expericence We have been dealing with Greg Grimaldi for close to 9 years.The service we receive from him his outstanding. He makes buying a car a wonderful stres We have been dealing with Greg Grimaldi for close to 9 years.The service we receive from him his outstanding. He makes buying a car a wonderful stress free time. I highly recommend Carman Ford More
I had an excellent experience dealing with the Dealership. I had a 2007 Lincoln MKX and was in the market to look at a new model. I phoned the dealership on a Friday morning and spoke to Dan Shine. He was very I had a 2007 Lincoln MKX and was in the market to look at a new model. I phoned the dealership on a Friday morning and spoke to Dan Shine. He was very polite and looked into a couple of possibilities and phoned me back within a 1/2 hour. I live in Ocean City Maryland and it was a 2 hour drive to the dealership, upon arrival, Dan showed me the vehicle I had seen online and addressed all concerns I had about the vehicle since it was a 2014 and previously leased. He went above and beyond working with me and the end result was driving home the vehicle that I was interested in! All showroom staff including Erwin the Finance manager were very courteous and made me feel very comfortable. I will definitely recommend Carman Ford Lincoln to anyone interested in a new vehicle, and when I'm ready for another new Lincoln, I will certainly return back to see Dan Shine..... More
My Great Car Buying Experience At Carman-Lincoln I was in the market for a vehicle. But, I did not have a way to get to the dealership. Dan was kind enough to volunteer to pick me up so I could look I was in the market for a vehicle. But, I did not have a way to get to the dealership. Dan was kind enough to volunteer to pick me up so I could look over the inventory at Carman Ford-Lincoln. Once there, he was eager to show me and have me test drive whatever vehicle I wanted. He was very knowledgeable and told me what I needed to know about each vehicle. I felt quite comfortable dealing with him because; he did not use pressuring sales tactics. He allowed me to make a decision; based on what I was looking for and the information he was providing me, concerning each vehicle. Because of the thorough information I received I was able to make my decision on which vehicle to purchase in a very short period of time. I also told him were I wanted to be price wise and he did his best to make that happen. Needless to say, my experience at the dealership was very good thanks to Dan. I decided to purchase the Lincoln MKC. I love this vehicle and I thought I would not like a 4 cylinder but this car rides and picks up like a V6 model and, it looks good while doing it. At first, I wanted the ruby red but, I think the new burgundy color was the right choice. Thanks Dan and all other staff members for helping choose the right vehicle. I’ve been dealing with Carman for 25 years and the service just keeps getting better and better, which is very nice to see. Keep up the excellent work! Dennis Waters (Proud owner of a Lincoln MKC) More
Nice and Not Pushy Erwin was very nice and made the leasing process from the financial side smooth and easy. Even more importantly, he wasn't pushy like some finance gu Erwin was very nice and made the leasing process from the financial side smooth and easy. Even more importantly, he wasn't pushy like some finance guys can be. Thank goodness! More
Super Duty Satisfaction I went in knowing what I wanted and what I was willing to pay. After just a short time I left in my new truck. Greg went beyond what could be expecte I went in knowing what I wanted and what I was willing to pay. After just a short time I left in my new truck. Greg went beyond what could be expected from a salesman and everyone was kind and professional. Other dealerships could learn from these guys. Thank You everyone at Carman. Keep on Truckin More
MKZ Owner We were very pleased with trade-in/purchase. Gary was knowledgeable and helped us make a decision. If you need a new or used vehicle backed by a goo We were very pleased with trade-in/purchase. Gary was knowledgeable and helped us make a decision. If you need a new or used vehicle backed by a good dealership, visit the Carman Ford-Lincoln dealership. They valued my trade-in very well and gave us a fair price on our purchase. Gary, Bob & Erwin were very friendly, organized and made it a very quick & painless process. More
Tremendous experience Just like to to say that the sales team at carman group are the best. Greg C. Is a very friendly and cares about his customers. He went above and beyo Just like to to say that the sales team at carman group are the best. Greg C. Is a very friendly and cares about his customers. He went above and beyond staying late just to help me get the car I wanted. Also Frank and Erwin are and did the same. I would recommend them to anyone who is looking to purchase a vehicle. More
Very Happy From my initial dealer contact via the internet through final delivery has been nothing less than pleasant. My salesman, Greg Grimaldi, went way beyon From my initial dealer contact via the internet through final delivery has been nothing less than pleasant. My salesman, Greg Grimaldi, went way beyond the call of duty with my car order by putting together a very nice binder with every document associated with the car for future provenance. He sent me pictures and a video of the car being delivered to the dealership.Always professional and courteous, Greg sets the bar for the best as a car sales associate. More
Turned the lights on I have been a CARMAN Lincoln customer for over 15 years now. During that time I have met many knowledgeable and helpful employees at the dealership, I have been a CARMAN Lincoln customer for over 15 years now. During that time I have met many knowledgeable and helpful employees at the dealership, but none more so than Dan Shine and Frank Azan. When I dropped by the dealership a couple of months ago, I really wasn't sure what I was looking for . Both Dan and Frank were extremely helpful in getting me from a state of confusion to a final decision without ever pushing me. They made it clear that their only concern was that I end with the car that I want, no matter how much time it took. Bob Hepner also took the time to answer all of my questions on financing. No doubt, I will be back again. More
Seamless car purchase. Chris was a good salesman. No pressure. Purchased a great vehicle. My only criticism is that they only had 1 finance guy and we had to wait a long tim Chris was a good salesman. No pressure. Purchased a great vehicle. My only criticism is that they only had 1 finance guy and we had to wait a long time. This was particularly frustrating because I paid cash and didn't do any financing. They should separate the cashier function from the financing function, so cash purchases can get streamlined. Overall, seamless purchase, good people. Thanks. More