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Carman Ford Lincoln
New Castle, DE
1,336 Reviews
Carman Ford Lincoln is your New Castle, DE dealership located conveniently at the Route 13/40 split. Carman Auto Group has been a fixture in the community for over 45 years. Winners of the Prestigious Presidents Award for 6 straight years and Dealer Rater Dealer of the Year Award for 2022. Stop in Carman Ford Lincoln to see why we are DRIVEN BY THE BEST.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,336 reviews
January 16, 2016
Jabar Wilson the dealer to work with! He is committed to making your car buying experience a great client experience! Trustworthy, honest, relatable - great salesman. When I first arr He is committed to making your car buying experience a great client experience! Trustworthy, honest, relatable - great salesman. When I first arrived I had a specific make and year in mind. After further review I found the price too high to move forward. I continued to look at SUVs at other dealerships and through sheer tenaciousness Jabar located the car that met all my needs and was in the price range I wanted. He did a great job and I would not have purchased at Carman without his support. More
by Summer2016
January 13, 2016
Greg was a pleasure to deal with Greg was amazing ! This one my first time buying a car from a dealership and he answered all my questions and my family's with no hesitation! He made Greg was amazing ! This one my first time buying a car from a dealership and he answered all my questions and my family's with no hesitation! He made me feel like family! Thank you Greg ! More
by Shelbylyn
Employees Worked With
January 13, 2016
Leasing a new vehicle I have leased a vehicle several times from Carman. As usual the staff was very accommodating and helpful. A new car was shown and accepted and proce I have leased a vehicle several times from Carman. As usual the staff was very accommodating and helpful. A new car was shown and accepted and process was completed in a timely manner. Nick was very helpful with new accessories and set up. It was very much appreciated. More
by palmer48barb
January 11, 2016
Great Experience Mr. Greg Futch made our time at Carman an enjoyable one! This was not our first Lincoln, but wanted to test out something foreign this time go round. Mr. Greg Futch made our time at Carman an enjoyable one! This was not our first Lincoln, but wanted to test out something foreign this time go round. Well, that all changed when we decided to go to Carman after test driving other cars. We've always told our friends that the Carman salesmen are professional and truly know all about the car you're thinking about purchasing. I love getting all the Bells and Whistles!!! Greg placed NO pressure on us, he just let us know that the foreign car we were thinking about getting, we could forget it because we were going to LOVE the 2016 Lincoln MKX. Well, he was absolutely correct, after we drove the MKX, and he showed us all that it did, we were SOLD! Thank you Greg, I'm still smiling!!!! Karen & Frank Wallace More
by LadyK
January 01, 2016
1st new car buying experience This was my 1st new car buying experience. I had been dealing with another ford dealer in the area and they were not getting me what I wanted. The peo This was my 1st new car buying experience. I had been dealing with another ford dealer in the area and they were not getting me what I wanted. The people at carman were much Moe helpful and found me the car I wanted and matched the price from other dealer. The made the process easy and pleasant. More
by Karmicvan
Employees Worked With
Other Employees :
Zachary lopes, Greg Rostick, Nick Messer, Bob Karan
December 31, 2015
Low Stress/No Pressure Sales I'm not one who usually writes reviews but I felt obligated to share my pleasant experience at Carman. Dan Shine was the salesman and I have to say t I'm not one who usually writes reviews but I felt obligated to share my pleasant experience at Carman. Dan Shine was the salesman and I have to say that it was a low stress experience and he really was fair in all aspects of the purchase. It was really different from previous car dealership experiences. Erwin Lee assisted with the finance and I did not have any issues with the financing and/or warranty. I would recommend this dealership and would also recommend you dealing with Dan!! More
by sdj28
December 29, 2015
My Leasing expirence Had the pleasure of leasing my second Lincoln from Carman Ford Lincoln. I worked with Frank and Greg they both worked to meet the numbers I needed to Had the pleasure of leasing my second Lincoln from Carman Ford Lincoln. I worked with Frank and Greg they both worked to meet the numbers I needed to be at. It was hassle free turning in my first lease. I was worried about all the horror stories you hear when you turn in your lease. I couldn't believe how easy it was. Once we worked out the numbers Erwin had all the paper work ready for signing. I didn't have to wait around for hours waiting to complete the process. More
by danmor1
December 29, 2015
Excellent Greg Futch sold us a 2007 Ford Fusion. He was well informed, not pushy at all and made the experience a joy. I would definitely go back to him to purc Greg Futch sold us a 2007 Ford Fusion. He was well informed, not pushy at all and made the experience a joy. I would definitely go back to him to purchase another vehicle!! More
by Best buy
Employees Worked With
December 28, 2015
Low hassle - no pressure sales Was a pleasure experience. Went into dealership 2x once for an estimate and once for the sale. The night I stopped by the appraisal, there was no pres Was a pleasure experience. Went into dealership 2x once for an estimate and once for the sale. The night I stopped by the appraisal, there was no pressure to buy a vehicle at that time. Met with Greg and Todd and they were very accommodating on just getting the appraisal value. Emailed Greg 2 days later and advised I would be in for a purchase, he was available when I arrived and after looking at 2 vehicles started to work up a deal on one, I met with Bob Karan and Erwin to finalize the deal and all were extremely helpful. I would recommend them to others for a vehicle purchase. More
by bp62
December 26, 2015
Our first Lincoln We were pretty sure we wanted a Lincoln. After looking at many of the models in their extensive inventory, we decided on the MKX. Gary was great, he We were pretty sure we wanted a Lincoln. After looking at many of the models in their extensive inventory, we decided on the MKX. Gary was great, he is very knowledgable in the products he sells, and is a true gentleman. Frank is very personable and easy to talk to. They both were not pushy at all and willing to deal. Thanks for a great car buying experience! More
by Fordman333
