Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Competitive purchase price and effective customer follow-up Gary Santora did an excellent job of acquainting us with the Carman inventory and familiarizing us with features of the Lincoln MKZ. He also explained Gary Santora did an excellent job of acquainting us with the Carman inventory and familiarizing us with features of the Lincoln MKZ. He also explained warranty details and maintenance support which were of particular interest to us. The final price offered by Carman was competitive. After we purchased an MKZ, Gary's follow-up was the best. Subsequent to our buying the car, he has established ongoing communication with us to ensure that (1) our expectations of the purchase are satisfied, (2) we fully understand the MKZ function, and (3) we receive communications on maintenance requirements and opportunities. Bonnie and Perry More
Great experience Our plan was to go to a few dealerships and test drive cars. We really didn't think we would be driving home with our new car that day. Greg and hi Our plan was to go to a few dealerships and test drive cars. We really didn't think we would be driving home with our new car that day. Greg and his manger kept sweetening the deal that we would have been foolish to walk away and not take the car. Everyone was so accommodating and made what can sometimes be a stressful time a very smooth and enjoyable experience! Thank you Carman Ford we love our Ford Edge! More
Out of State purchase Scott did an excellent job with the paperwork, service, and ease of the sale. I recieved the best price for the car nation wide and had it shipped. I Scott did an excellent job with the paperwork, service, and ease of the sale. I recieved the best price for the car nation wide and had it shipped. I would definately recommend Scott and Carmen to others who wish to purchase a vehicle from them. Regards, Laura Wade Enterprises, AL More
Excellent! 2 Vehicles purchased I recently purchased two vehicles (2015 Edge & 2015 Explorer) from Joe. The manner in which he detailed both vehicles was extremely detailed. I have I recently purchased two vehicles (2015 Edge & 2015 Explorer) from Joe. The manner in which he detailed both vehicles was extremely detailed. I have never seen a sales person so thorough in the description of all the features and functionality of an automobile. This was the best car buying experience that I have ever had and they have gained my business long term from here on out! More
Jabar Wilson the dealer to work with! He is committed to making your car buying experience a great client experience! Trustworthy, honest, relatable - great salesman. When I first arr He is committed to making your car buying experience a great client experience! Trustworthy, honest, relatable - great salesman. When I first arrived I had a specific make and year in mind. After further review I found the price too high to move forward. I continued to look at SUVs at other dealerships and through sheer tenaciousness Jabar located the car that met all my needs and was in the price range I wanted. He did a great job and I would not have purchased at Carman without his support. More
As always I had a great experience at Carman Ford. I have been dealing with Carman Ford for over 20 years.The sales and service department have been great.Greg Gramaldi went way out of his way to get m I have been dealing with Carman Ford for over 20 years.The sales and service department have been great.Greg Gramaldi went way out of his way to get me a vehicle that fit my needs.( no pressure.Steve Hudson in the service Department has went way out of his way to see that my vehicles were repaired properly repaired and given a through explanation of what needed to be done.With employees. Like them I wouldn't go any other dealer . More
Leasing a new vehicle I have leased a vehicle several times from Carman. As usual the staff was very accommodating and helpful. A new car was shown and accepted and proce I have leased a vehicle several times from Carman. As usual the staff was very accommodating and helpful. A new car was shown and accepted and process was completed in a timely manner. Nick was very helpful with new accessories and set up. It was very much appreciated. More
Greg was a pleasure to deal with Greg was amazing ! This one my first time buying a car from a dealership and he answered all my questions and my family's with no hesitation! He made Greg was amazing ! This one my first time buying a car from a dealership and he answered all my questions and my family's with no hesitation! He made me feel like family! Thank you Greg ! More
Great Experience Mr. Greg Futch made our time at Carman an enjoyable one! This was not our first Lincoln, but wanted to test out something foreign this time go round. Mr. Greg Futch made our time at Carman an enjoyable one! This was not our first Lincoln, but wanted to test out something foreign this time go round. Well, that all changed when we decided to go to Carman after test driving other cars. We've always told our friends that the Carman salesmen are professional and truly know all about the car you're thinking about purchasing. I love getting all the Bells and Whistles!!! Greg placed NO pressure on us, he just let us know that the foreign car we were thinking about getting, we could forget it because we were going to LOVE the 2016 Lincoln MKX. Well, he was absolutely correct, after we drove the MKX, and he showed us all that it did, we were SOLD! Thank you Greg, I'm still smiling!!!! Karen & Frank Wallace More
1st new car buying experience This was my 1st new car buying experience. I had been dealing with another ford dealer in the area and they were not getting me what I wanted. The peo This was my 1st new car buying experience. I had been dealing with another ford dealer in the area and they were not getting me what I wanted. The people at carman were much Moe helpful and found me the car I wanted and matched the price from other dealer. The made the process easy and pleasant. More