Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Outstanding Our experience at Carman was excellent. What really sold us was the extra effort Jai put into showing us all the features and benefits of the MKX. Our experience at Carman was excellent. What really sold us was the extra effort Jai put into showing us all the features and benefits of the MKX. More
My Sons First Car a Dodge Nitro I have been buying from Carman for nearly 30 years. This was the second car I purchased with salesman Dan Shine. This man is the real deal. Zero pre I have been buying from Carman for nearly 30 years. This was the second car I purchased with salesman Dan Shine. This man is the real deal. Zero pressure and respects my family as long term repeat customers. I also worked with Frank Azan again who made the deal happen. I gave 5 stars but really had a very bad experience with Erwin Lee in finance, I kept questioning an issue about an $800 gap insurance charge that I did not want. After 15 minutes of him dancing around my question and telling me over and over he has been doing this for over 20 years and I should trust him, I just gave up trying, signed the papers walked out of his office and went right to Frank Azan who ripped up the paperwork and said I could come in the next day and redo everything with Bob from finance, I came in the next day and was in and out in 5 minutes with the $800 gap insurance charge gone. My daughter is getting ready to have her first child and will be coming in soon to get a brand new car. She will be using Dan and Frank and will be making sure its on a day Bob is working finance not Erwin. A new baby needs its mommy, it can't wait for Erwin to give his never ending I've been doing this 20 years trust me speech to its mommy. Aside from Erwin this place treats you like family with the absolute highest level of courtesy and respect. More
The best staff ever! My Mom and I went to Carman to trade in her MKT for something a little smaller. We were immediately greeted by Greg. My Mom at 79 years young had no My Mom and I went to Carman to trade in her MKT for something a little smaller. We were immediately greeted by Greg. My Mom at 79 years young had no interest walking the parking lot to look at cars on this cold winter day. Greg asked her what she was looking for and went to the lot to bring the car(s) to her. While we were waiting Jai approached and offered us a seat and a bottle of water. Frank came over and introduced himself and asked if we needed anything while we were waiting. We test drove and LOVED the new MKX. We returned later that night. Knowing my Mom could not sit there for hours, Greg prepared the paperwork so my Mom could come in and finalize the deal. All the staff was great! My Mom and Dad always used Carman....now I know why! More
Great experience We came in to lease a new Ford Escape and turn in our old Ford Escape as the lease was getting ready to expire. Gregg was very helpful and friendly th We came in to lease a new Ford Escape and turn in our old Ford Escape as the lease was getting ready to expire. Gregg was very helpful and friendly throughout the whole experience. Thanks Danielle and Rick More
Visit Carman Ford Lincoln for search a F 150 I am an international student here, I had been to many different dealerships in different states. Carman Ford is the best one I ever visit, they do bu I am an international student here, I had been to many different dealerships in different states. Carman Ford is the best one I ever visit, they do business sincerely. They provide all the information you need and never ask what you don't want be asked. They also own a Jeep & dodge dealership, very convenient to compare these American brands. More
Good Job Greg was great. He took the time and went over every aspect of my new MKC. Although I could not drive out with my car the day I purchased it they m Greg was great. He took the time and went over every aspect of my new MKC. Although I could not drive out with my car the day I purchased it they made it up for me. More
They were very helpful and friendly ( Jabar and Mr Miller. They were very helpful and friendly. The next time when ever we get another auto we will come back to them. Thank you, Bill and Sharon Hartz They were very helpful and friendly. The next time when ever we get another auto we will come back to them. Thank you, Bill and Sharon Hartz More
No help I went to carman today to purchase a new F250 and while I was there no one came to assist me. I saw several people in the window looking at me and one I went to carman today to purchase a new F250 and while I was there no one came to assist me. I saw several people in the window looking at me and one even waves at me as I was standing between two trucks. After standing in the cold for over ten minutes with no interaction from the sales staff I decided my money will be spent somewhere else. As I pulled away I drove past the front window and was waved at again. This is poor service in my opinion. More
Best Dealership in the area Went to Carman for my 5th purchase/lease and was as professional and efficient as ever. In and out in 90 minutes with another great car. Love this p Went to Carman for my 5th purchase/lease and was as professional and efficient as ever. In and out in 90 minutes with another great car. Love this place! If you want a great experience, a great deal and a great vehicle...visit Carman. More
Salesmen and Staff were Friendly and Helpful. I bought a Used 2008 Ford F-150 from Carman Ford. It was my first time there to buy a vehicle. I give them only 3 stars, because a day or a couple da I bought a Used 2008 Ford F-150 from Carman Ford. It was my first time there to buy a vehicle. I give them only 3 stars, because a day or a couple days after I bought it, I found out the CD player did not work. The Salesman Joseph Giachinno and the Used Car Manager took care of it with out any charge to me. Then when I went to check the oil, I could not get the dipstick to come out. When I went to the service center to have it checked out they tried charging me for the dipstick but not the labor and I said "No because it was like that when I bought it", that was when the salesman and the Used Car Manager took care of it, with no charge to me. I would still recommend them to other people, because they always treated me with respect and made the car buying experience enjoyable. They do need to do a better job checking out there vehicles and servicing them, before you sell them to the public. More