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Carman Ford Lincoln

New Castle, DE

4.9
1,336 Reviews
Carman Ford Lincoln is your New Castle, DE dealership located conveniently at the Route 13/40 split. Carman Auto Group has been a fixture in the community for over 45 years. Winners of the Prestigious Presidents Award for 6 straight years and Dealer Rater Dealer of the Year Award for 2022. Stop in Carman Ford Lincoln to see why we are DRIVEN BY THE BEST.
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193 S DuPont Highway

New Castle, DE

19720

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Showing 1,336 reviews

February 22, 2016

Great experience We came in to lease a new Ford Escape and turn in our old Ford Escape as the lease was getting ready to expire. Gregg was very helpful and friendly th More

by RHall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feb 22, 2016 -

Carman Ford Lincoln responded

Dear Mr. Hall, Thank you so much for your new Ford Escape purchase. We value your business. And, thank you for taking the time to write this review. Our goal is complete satisfaction and we are happy to know we have achieved our goal with you. Hope to see you in 7500 miles. Sincerely, Larry Giacchino President

February 20, 2016

Visit Carman Ford Lincoln for search a F 150 I am an international student here, I had been to many different dealerships in different states. Carman Ford is the best one I ever visit, they do bu More

by De Pang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Lopez
February 19, 2016

Good Job Greg was great. He took the time and went over every aspect of my new MKC. Although I could not drive out with my car the day I purchased it they m More

by Jenkins, L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Carraway-Futch
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2016

They were very helpful and friendly ( Jabar and Mr Miller. They were very helpful and friendly. The next time when ever we get another auto we will come back to them. Thank you, Bill and Sharon Hartz More

by Bill and Sharon Hartz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jabar and Mr. Miller, Nick Messer
February 11, 2016

No help I went to carman today to purchase a new F250 and while I was there no one came to assist me. I saw several people in the window looking at me and one More

by Carmansucks
Customer Service
Recommend Dealer
No
Employees Worked With
None
Feb 12, 2016 -

Carman Ford Lincoln responded

Dear Carmansucks, I am sorry to hear about your poor experience at my store. This is something a dealer would never want to occur. I have no excuse or reasoning to express. We are sorry and we were negligent. If there is a unit in stock that you were interested in I'd like to offer you a great discount to try to make up for your poor experience. Please let me know by calling me direct at 302-356-1813. Regards, Larry

February 11, 2016

Best Dealership in the area Went to Carman for my 5th purchase/lease and was as professional and efficient as ever. In and out in 90 minutes with another great car. Love this p More

by LincolnLawyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Shine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erwin Lee
February 11, 2016

Salesmen and Staff were Friendly and Helpful. I bought a Used 2008 Ford F-150 from Carman Ford. It was my first time there to buy a vehicle. I give them only 3 stars, because a day or a couple da More

by MMA GUY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Giacchino
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2016

not pleasant visit, this time I give it a 3 because I was disappointed at my service this time however I would still recommend it because of the other times that I've been treated More

by bonds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brooking, Paul Montefiore, Dave Witmer
February 02, 2016

The old days of dealing with car salesman are gone!!!!! The dreaded days of buying a new car ranked up there with going to the dentist. The sales team at Carman changed all that . I requested a price on a v More

by frogman68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Brabender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Pfeil
February 02, 2016

1st time car buyer This was my first time buying a car and I had no idea what I was doing. Dan Shine was very helpful and patient, especially since we hit a few snags al More

by jbdove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Shine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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