Carman Ford Lincoln

No arguing with Sales Professional I returned to see Greg Grimaldi as he handled my two prior dealings with Carman group. No matter how busy the dealership is Greg makes me feel importa I returned to see Greg Grimaldi as he handled my two prior dealings with Carman group. No matter how busy the dealership is Greg makes me feel important. He addressed all my queries. Robert as manager did a solid job explaining the additional warranty but with a great product like fusion titanium, no need to strong sell after I said no thanks. Not annoying but dropping price to Han xxx add'l warranty was not pleasant. More

Jai Nichols is the BEST!!! You've gotta go see JJ! I had been to a number of different car dealerships in Delaware. I had given up on finding a car that was right for me. I told myself before we went I had been to a number of different car dealerships in Delaware. I had given up on finding a car that was right for me. I told myself before we went to Carman that this was the last stop. You know what they say; you saved the best for last! We had the best experience ever, I got the car I wanted and our salesmen JJ went above and beyond to make sure that we got everything we needed! I will only buy my cars from JJ at Carman Ford! I'm telling everyone I know to go to Carman Ford in see JJ the best salesman ever! More

We had an excellent experience buying our new car at Carman! When we visited the dealership to look at and test drive the SUV we found on the internet, the price was the same as quoted to us in advance of our vi When we visited the dealership to look at and test drive the SUV we found on the internet, the price was the same as quoted to us in advance of our visit. Our sales associate, Scott, was excellent, He was friendly, relaxed, and knowledgeable. We got the car at an excellent price and we also got a good value for our trade-in vehicle. The entire process went smoothly. The car is wonderful and we are thrilled with it! More

Super Salesmanship! It is my pleasure to write a review for Carman Ford and Gregg Grimaldi. Gregg did an outstanding job providing us with all the information on the vehi It is my pleasure to write a review for Carman Ford and Gregg Grimaldi. Gregg did an outstanding job providing us with all the information on the vehicle and test driving the vehicle. He was just super, a nice guy, easy to talk to and absolutely no xxxxxx business. I appreciate a man who represents himself and his business with honesty and integrity. Good work Gregg.Bob did a great job with our financing and we are really happy with the overall deal. These guys stayed late on a Sunday to take care of us and I really appreciated the extra effort. Overall Great Experience. Regards, Brian C. Martinenza Sr. More

Great buying experience! We test drove two vehicles and I really liked our sales associate. He was very knowledgeable, not pushy, and most importantly, talked to me AND my hu We test drove two vehicles and I really liked our sales associate. He was very knowledgeable, not pushy, and most importantly, talked to me AND my husband. This was very important to me. We worked with another dealership where the sales associate only talked to my husband and did not even acknowledge me - even though the car was for me! Everything went pretty smooth - no complaints! More

Pleasant on the surface Everyone seemed eager to help the two women who came into the dealership. I was happy at first but a series of problems and a defective vehicle have l Everyone seemed eager to help the two women who came into the dealership. I was happy at first but a series of problems and a defective vehicle have left me bereft. More

Outstanding Our experience at Carman was excellent. What really sold us was the extra effort Jai put into showing us all the features and benefits of the MKX. Our experience at Carman was excellent. What really sold us was the extra effort Jai put into showing us all the features and benefits of the MKX. More

The best staff ever! My Mom and I went to Carman to trade in her MKT for something a little smaller. We were immediately greeted by Greg. My Mom at 79 years young had no My Mom and I went to Carman to trade in her MKT for something a little smaller. We were immediately greeted by Greg. My Mom at 79 years young had no interest walking the parking lot to look at cars on this cold winter day. Greg asked her what she was looking for and went to the lot to bring the car(s) to her. While we were waiting Jai approached and offered us a seat and a bottle of water. Frank came over and introduced himself and asked if we needed anything while we were waiting. We test drove and LOVED the new MKX. We returned later that night. Knowing my Mom could not sit there for hours, Greg prepared the paperwork so my Mom could come in and finalize the deal. All the staff was great! My Mom and Dad always used Carman....now I know why! More

My Sons First Car a Dodge Nitro I have been buying from Carman for nearly 30 years. This was the second car I purchased with salesman Dan Shine. This man is the real deal. Zero pre I have been buying from Carman for nearly 30 years. This was the second car I purchased with salesman Dan Shine. This man is the real deal. Zero pressure and respects my family as long term repeat customers. I also worked with Frank Azan again who made the deal happen. I gave 5 stars but really had a very bad experience with Erwin Lee in finance, I kept questioning an issue about an $800 gap insurance charge that I did not want. After 15 minutes of him dancing around my question and telling me over and over he has been doing this for over 20 years and I should trust him, I just gave up trying, signed the papers walked out of his office and went right to Frank Azan who ripped up the paperwork and said I could come in the next day and redo everything with Bob from finance, I came in the next day and was in and out in 5 minutes with the $800 gap insurance charge gone. My daughter is getting ready to have her first child and will be coming in soon to get a brand new car. She will be using Dan and Frank and will be making sure its on a day Bob is working finance not Erwin. A new baby needs its mommy, it can't wait for Erwin to give his never ending I've been doing this 20 years trust me speech to its mommy. Aside from Erwin this place treats you like family with the absolute highest level of courtesy and respect. More