Carman Ford Lincoln

Excited I purchased a 2015 Ford Fusion and I must say that I had a great experience. Gary Santora is an excellent salesman and I would recommend him to anyone I purchased a 2015 Ford Fusion and I must say that I had a great experience. Gary Santora is an excellent salesman and I would recommend him to anyone. More

Great experience! I very reluctantly ventured into the world of SUV's. The Lincoln MKC caught my eye on the road so I thought I would give it a try. Gary Santora met me I very reluctantly ventured into the world of SUV's. The Lincoln MKC caught my eye on the road so I thought I would give it a try. Gary Santora met me out front-we took a test drive and I was sold. Gary was great to work with-very patient and knowledgeable with all of my questions. Frank Azan and Erwin Lee were also very friendly and easy to work with. Great experience over all and I love my MKC. More

Ask for Joe! I decided to place an order for an F150 as I am particular and my wants and needs. Joe Giacchino was my sales person and he was terrific. He was never I decided to place an order for an F150 as I am particular and my wants and needs. Joe Giacchino was my sales person and he was terrific. He was never pushy and was a true professional in guiding me through the experience - from my first test drive to my first day of ownership. During the period after I placed the order, he was always patient and helpful and if he didn't have the answer, Todd Brabender was there to assist. Their pricing was very fair and the entire experience was a positive one. I highly recommend asking for Joe! More

The sales dept. Were very professional and polite. I purchase 2013 Explorer, used, certified. We had an issue with paint. In a small amount of praise the issue was solved and done in a professional I purchase 2013 Explorer, used, certified. We had an issue with paint. In a small amount of praise the issue was solved and done in a professional manner, quickly with loaner car for a period of 4 days. The sales person (Nick) and the sales manager, Bob, did a very good job in the solving of the matter, that was beyond their knowledge , and had it solved within minutes of my presents. Your Collision Manager- Guy Salvadori (2579) went over the situation and stated a time frame it would tske to do the job. Right on target! In closing, it was a very nice experience. Thank you very much, Best Regards Jim Baxter P S:I will spread the good word about Carman Ford De. More

Pleasure to deal with We purchased a Lincoln MKX yesterday with Sales associate Dan Shine's assistance. Dan was gracious and helpful from start to finish. We looked at us We purchased a Lincoln MKX yesterday with Sales associate Dan Shine's assistance. Dan was gracious and helpful from start to finish. We looked at used as well as new vehicles taking both for test drives. Dan answered all our questions and addressed any concerns we might have. Dan went above and beyond making the whole experience a positive one. We look forward to a long relationship with Carmen Ford in the years ahead. Ralph and Carol Howardson More

Easy and Efficient! I worked with Dan Shine for my recent purchase of a 2016 Lincoln MKX. The dealership had the color of the car I wanted, as well as the interior selec I worked with Dan Shine for my recent purchase of a 2016 Lincoln MKX. The dealership had the color of the car I wanted, as well as the interior selection. Dan was most gracious, knowledgeable and efficient with the entire process -- from our initial greeting to the final handshake upon driving off the lot! Bob Hepner, who finalized the paperwork in the Finance Department, provided the same great customer service as Dan. Had a wonderful experience purchasing a vehicle at Carman Ford Lincoln! More

The definition of how customer service shoud be. Having spent 35 years as a customer service professional, I found my experience with Carman truly inspiring. You should start a c/s consulting busines Having spent 35 years as a customer service professional, I found my experience with Carman truly inspiring. You should start a c/s consulting business. This is a serious evaluation. It is rare to do business with a company that is so focused on the customer experience. Although I am old and my Lincoln will probably be my last car, if I had the need purchase another, Carman is the only dealer I would ever go to. From my original contact, through purchase, ownership and servicing, the team at Carman made me feel comfortable, calm, and reassured. I never even thought about the price. Price is not a consideration when you present a quality product and superior service. I would like to commend Mr, Paul Montefiore for making me feel I had a good day on Wed. May 25, 2016, even with the ordinary experience just getting my car serviced. If I still owned by business (retired) I would hire Mr. Montefiore away from you (a little levity). Sincerely, Jeffrey F. Alexander, Loyal ustomer More

Fantastic start to finish! From my initial contact through Carman's website to the purchase of my new 2016 Lincoln MKC, my experience with Carman Lincoln was fantastic! Great c From my initial contact through Carman's website to the purchase of my new 2016 Lincoln MKC, my experience with Carman Lincoln was fantastic! Great communication with Dan Shine in Sales who sealed the deal with providing an out the door price I was comfortable with. Very relaxed buying experience being welcomed by the owner, Larry Giacchino and Sales Manager, Frank Azan. And, Erwin Lee was very patient with my many questions regarding the finance side of the process. Well worth the hour drive from Pennsylvania where I live! More