Carman Ford Lincoln

Love new F250 Super Duty Had a great experience dealing with Kadir. He was so helpful and went above and beyond to make my husbands first time buying a new truck wonderful. Had a great experience dealing with Kadir. He was so helpful and went above and beyond to make my husbands first time buying a new truck wonderful. More

OVERWHELMED BY HELPFUL , CARING EMPLOYEES OF CARMEN FORD! I HAVE DELT WITH MANY , MANY DEALERSHIPS IN MY DAY . I HAVE BOUGHT MANY NEW VEHICLES IN MY DAY . BUT , IN ALL MY YEARS IN DOING SO , I CAN WITHOUT A I HAVE DELT WITH MANY , MANY DEALERSHIPS IN MY DAY . I HAVE BOUGHT MANY NEW VEHICLES IN MY DAY . BUT , IN ALL MY YEARS IN DOING SO , I CAN WITHOUT A DOUBT TELL YOU THE GUYS AT CARMAN FORD ARE HANDS DOWN THE BEST!!! I HAVE NEVER SEEN SUCH CARING , HELPFUL AND HONEST PEOPLE AT A DEALERSHIP IN MY DECADES OF BUYING VEHICLES. THE 2 MEN I DEALT WITH , JOE GIACCHINO AND BOB HEPNER WERE INCREDIBLE . YOU JUST DO NOT SEE PEOPLE IN ANY TYPE OF BUSINESS THAT TRULY CARE THAT MUCH ANY MORE. WITHOUT GETTING INTO THE DETAILS , MY WIFE AND I FELL UPON SOME VERY HARD TIMES DUE TO OTHER PERSONS CARELESSNESS. JOE AND BOB TRULY CARED ABOUT HELPING US WHEN WE NEEDED IT . MOST PEOPLE DO NOT WANT TO BE BOTHERED . IT IS TOO MUCH WORK , EFFORT FOR THEM . I CAN GUARANTEE THEY WILL HAVE US AS REPEAT CUSTOMERS FOR YEARS TO COME . ALSO , ANY FAMILY LOOKING FOR A NEW/ USED VEHICLE WILL BE SENT THEIR WAY . I WISH YOU GUYS THE VERY BEST IN YOUR FUTURES , AND THANKS AGAIN !!! YOURS TRULY....JOSEPH HEALD More

June 28, 2016 I was recently in an auto accident and vehicle totaled. I've always purchased my vehicles from a dealership in BelAir, MD.. I decided to visit Carman I was recently in an auto accident and vehicle totaled. I've always purchased my vehicles from a dealership in BelAir, MD.. I decided to visit Carman Ford due to their great reviews about their sales staff. Prior to my arrival to the dealership, I emailed about a vehicle, I received a quick and welcoming email reply. The same day it was followed up with a friendly call from Brett, the amazing customer service made up my mind to visit sooner than later to see the vehicle which I was interested, although I was still healing and recovering. The same day I went and met with Joseph Giacchino who was concerned about my injuries more than selling me a car. Joe suggested picking me up at a later date when I felt better to see & test drive interested vehicles. Joe's concern and attentive behavior was truly refreshing and appreciative. I researched other dealerships and vehicles online to visit. I was won over from the email, phone call and excellent and efficient customer service by Joe Giacchino. I did purchase a vehicle after my 2nd visit with Joe the next day painful injuries and all. Awesome customer service; great prices which are comparison to Kelly Blue Book; provided informative vehicle history and convenient and quick process in obtaining a vehicle. Thank you for a wonderful car shopping experience. I'll truly refer family and friends. DJ Jones More

I've named my MKX White Beauty I was pleasantly surprised how easily it was to purchase my new SUV. GregC=Futch, Frank Azan and Erwin Lee made the purchase easier than anticapated. I was pleasantly surprised how easily it was to purchase my new SUV. GregC=Futch, Frank Azan and Erwin Lee made the purchase easier than anticapated. Thank you More

Excited I purchased a 2015 Ford Fusion and I must say that I had a great experience. Gary Santora is an excellent salesman and I would recommend him to anyone I purchased a 2015 Ford Fusion and I must say that I had a great experience. Gary Santora is an excellent salesman and I would recommend him to anyone. More

Great experience! I very reluctantly ventured into the world of SUV's. The Lincoln MKC caught my eye on the road so I thought I would give it a try. Gary Santora met me I very reluctantly ventured into the world of SUV's. The Lincoln MKC caught my eye on the road so I thought I would give it a try. Gary Santora met me out front-we took a test drive and I was sold. Gary was great to work with-very patient and knowledgeable with all of my questions. Frank Azan and Erwin Lee were also very friendly and easy to work with. Great experience over all and I love my MKC. More

Ask for Joe! I decided to place an order for an F150 as I am particular and my wants and needs. Joe Giacchino was my sales person and he was terrific. He was never I decided to place an order for an F150 as I am particular and my wants and needs. Joe Giacchino was my sales person and he was terrific. He was never pushy and was a true professional in guiding me through the experience - from my first test drive to my first day of ownership. During the period after I placed the order, he was always patient and helpful and if he didn't have the answer, Todd Brabender was there to assist. Their pricing was very fair and the entire experience was a positive one. I highly recommend asking for Joe! More

The sales dept. Were very professional and polite. I purchase 2013 Explorer, used, certified. We had an issue with paint. In a small amount of praise the issue was solved and done in a professional I purchase 2013 Explorer, used, certified. We had an issue with paint. In a small amount of praise the issue was solved and done in a professional manner, quickly with loaner car for a period of 4 days. The sales person (Nick) and the sales manager, Bob, did a very good job in the solving of the matter, that was beyond their knowledge , and had it solved within minutes of my presents. Your Collision Manager- Guy Salvadori (2579) went over the situation and stated a time frame it would tske to do the job. Right on target! In closing, it was a very nice experience. Thank you very much, Best Regards Jim Baxter P S:I will spread the good word about Carman Ford De. More

Pleasure to deal with We purchased a Lincoln MKX yesterday with Sales associate Dan Shine's assistance. Dan was gracious and helpful from start to finish. We looked at us We purchased a Lincoln MKX yesterday with Sales associate Dan Shine's assistance. Dan was gracious and helpful from start to finish. We looked at used as well as new vehicles taking both for test drives. Dan answered all our questions and addressed any concerns we might have. Dan went above and beyond making the whole experience a positive one. We look forward to a long relationship with Carmen Ford in the years ahead. Ralph and Carol Howardson More