
Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,346 reviews
courteous, efficient, excellant customer service Chris helped my son purchase a truck. He treated my son with respect and discussed many options and ideas that fit my sons criteria. As it was my so Chris helped my son purchase a truck. He treated my son with respect and discussed many options and ideas that fit my sons criteria. As it was my sons first big purchase, Chris included me in the conversation and allowed me to voice my input. Although it was my sons decision I respected Chris's approach. I showed interest in a used truck, but Chris, through his research offered me alternative that could better suit my interest. I stayed with Chris as my sales professional for the way he treated my son. Chris worked with me and did not push too far, he respected my point of view and where my thought process and position I took on looking for a vehicle. I will recommend Chris to my friends who are looking for a new or used vehicle. More
Need a car go to Carman and speak to Chris Brousseau I have never found a dealership I wanted to revisit, let alone a sales consultant. When I was looking for a car for my step-daughter the first place I have never found a dealership I wanted to revisit, let alone a sales consultant. When I was looking for a car for my step-daughter the first place I went was Carman Ford and asked for Chris Brousseau. He was so wonderful when I purchased my car that I wanted to return and have him help her find one. And anyone who has a teenager understands how difficult it is to look at cars with them for they are more interested in the auxiliary port for there phone than the practicality of the car. Chris not only listened to her in what she wanted but also what we were looking for including price. We ended up leaving with all of us being happy, how often does that happen that the parents and the teenager both leave happy and in agreement. And not only is Chris a great guy but Mike Sipala is the best as well, they will work with you and do everything within their power to get you the best deal they can on your sale and trade. Again Chris and Carman are my first stop when looking for a vehicle. More
Top notch Great experience with everything. Feel very welcome when there right at home My husband and I have recommended to everyone we talk to that is interes Great experience with everything. Feel very welcome when there right at home My husband and I have recommended to everyone we talk to that is interested More
Great communication skills Awesome, kept in touch daily! Very willing to do anything to accommodate us! Best overall experience thus far in our car shopping experience. This wou Awesome, kept in touch daily! Very willing to do anything to accommodate us! Best overall experience thus far in our car shopping experience. This would be my number one pick if I had a recommendation for anyone, and mark to deal with totally awesome More
Outstanding Experience!! Greg Carraway-Futch was my husbands salesman. His customer service delivery was Outstanding . And he has a great personality. He treated us like fam Greg Carraway-Futch was my husbands salesman. His customer service delivery was Outstanding . And he has a great personality. He treated us like family. We will refer our family and friends to Greg to enjoy the same type of Outstanding Customer Service that he provided my husband and I.He was very informative and professional and he answered all of our questions and concerns. This was our first dealership and our last. PS: Greg I will be back in 2018 to trade my Kia and purchase that Lincoln MKZ!! Keep up the Good Work!! Thank you Yours Truly Edward & Burnetta Burley. 😬😬😬😬😬 More
Amazing experience with Carman Ford My husband and I had an awesome experience at Carman Ford! Great customer service! Chris Brousseau was a very helpful and knowledgeable sales person&# My husband and I had an awesome experience at Carman Ford! Great customer service! Chris Brousseau was a very helpful and knowledgeable sales person👍I will recommend Carman Ford to all my friends!! Thank you. More
Great Experience My husband and I dealt with salesperson J.J.Nichols We couldn't have had a better experience.He was very kind and considerate of our situation,and di My husband and I dealt with salesperson J.J.Nichols We couldn't have had a better experience.He was very kind and considerate of our situation,and did everything possible to help us obtain a car.He was very pleasant and friendly.He also showed very professional salesmanship skills.If he isn't listed among your top salesmans,then he should be!!"Kudos"to J.J.We would highly recommend him to others seeking a car!!! Kenneth and Cecelia Jackson More
3 months in body shop my f150 got hit in front of my house back in june. When I took it to carman ford I expressed that I needed it back for work asap...I took it to a fo my f150 got hit in front of my house back in june. When I took it to carman ford I expressed that I needed it back for work asap...I took it to a ford dealer thinking things would be fixed right and go quicker. I was told it would be done in a week , it did not... then I was promised it back on about a dozen other dates throughout the summer. I then asked if they would do a trade in on the damage truck and let me buy a new one. I was told no. I then called the sales manager but a return phone was never made back to me. It took 3 months to fix my truck. I made numerous phone calls asked to speak to various managers and even the owner. Never got a call back. The staff was always polite so it was hard to get angry but having the entire summer without my truck took away all the faith I have in this dealership. When I picked it up they apologized numerous times and offered to detail my car. I am not sure how many months that may take so I will pass on the offer... I really wish they would have just communicated with me instead of ignoring me. This rating is for the body shop but got to say I do not think I would even consider buying a vehicle since even the owner failed to respond. More
Friendly Service We were very satisfied with the personal treatment we've received when making a decision on our new purchase. I would highly recommend Carman Ford We were very satisfied with the personal treatment we've received when making a decision on our new purchase. I would highly recommend Carman Ford Lincoln to everyone I come in contact with to choose this dealership. More
Excellent!! Greg C showed us all cars on the lot that came close to our specs and advised us of the pros AND the cons of each car. He was honest, knew the invent Greg C showed us all cars on the lot that came close to our specs and advised us of the pros AND the cons of each car. He was honest, knew the inventory, and admitted he didn't know the answer to questions when he didn't. More