Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Professional Environment Mark was a very professional salesman , he sold my father a 2013 Ford Taurus on a late Saturday afternoon , he made my father feel very comfortable wi Mark was a very professional salesman , he sold my father a 2013 Ford Taurus on a late Saturday afternoon , he made my father feel very comfortable with the car & personally ; I would definitely recommend people to this salesperson & dealership . We were very pleased !😀 More
Great New Car Purchase Experience! My wife and I had a great experience at Carman Ford! Great customer service! Nick Messer was a very helpful and knowledgeable sales person. He took th My wife and I had a great experience at Carman Ford! Great customer service! Nick Messer was a very helpful and knowledgeable sales person. He took the time to show us around the entire facility, including the amazing service center. He also took the time to go over every detail of the new Ford Explorer that we purchased. The financial gentleman that we dealt with Bob Hepner was also a pleasure to deal with. I would recommend Carman Ford to all my family and friends!! Thank you. More
Exceptional This was one of the easiest purchases I've ever made. Our new MKX has everything we were looking for in a new vehicle, and the folks at Carman just c This was one of the easiest purchases I've ever made. Our new MKX has everything we were looking for in a new vehicle, and the folks at Carman just cemented our decision to make the purchase. We have two small children (under three years old), so the entire process took four different trips to Carman. Gary and the rest of the sales team did an outstanding job of accommodating our schedule/situation. When I had the time, Gary had the time. And, there was never any pressure to make a deal before I left the dealership. On my second visit, the only visit without the kids, Gary spent nearly two hours discussing what would work best for my family and answering all of my questions. At no point did I feel pressured to add options or features that were not essential, even though they could have resulted in the sale of a more expensive vehicle. Purchasing a vehicle from a luxury brand comes with certain expectations, and the team at Carman Lincoln did not disappoint. More
courteous, efficient, excellant customer service Chris helped my son purchase a truck. He treated my son with respect and discussed many options and ideas that fit my sons criteria. As it was my so Chris helped my son purchase a truck. He treated my son with respect and discussed many options and ideas that fit my sons criteria. As it was my sons first big purchase, Chris included me in the conversation and allowed me to voice my input. Although it was my sons decision I respected Chris's approach. I showed interest in a used truck, but Chris, through his research offered me alternative that could better suit my interest. I stayed with Chris as my sales professional for the way he treated my son. Chris worked with me and did not push too far, he respected my point of view and where my thought process and position I took on looking for a vehicle. I will recommend Chris to my friends who are looking for a new or used vehicle. More
Need a car go to Carman and speak to Chris Brousseau I have never found a dealership I wanted to revisit, let alone a sales consultant. When I was looking for a car for my step-daughter the first place I have never found a dealership I wanted to revisit, let alone a sales consultant. When I was looking for a car for my step-daughter the first place I went was Carman Ford and asked for Chris Brousseau. He was so wonderful when I purchased my car that I wanted to return and have him help her find one. And anyone who has a teenager understands how difficult it is to look at cars with them for they are more interested in the auxiliary port for there phone than the practicality of the car. Chris not only listened to her in what she wanted but also what we were looking for including price. We ended up leaving with all of us being happy, how often does that happen that the parents and the teenager both leave happy and in agreement. And not only is Chris a great guy but Mike Sipala is the best as well, they will work with you and do everything within their power to get you the best deal they can on your sale and trade. Again Chris and Carman are my first stop when looking for a vehicle. More
Top notch Great experience with everything. Feel very welcome when there right at home My husband and I have recommended to everyone we talk to that is interes Great experience with everything. Feel very welcome when there right at home My husband and I have recommended to everyone we talk to that is interested More
Great communication skills Awesome, kept in touch daily! Very willing to do anything to accommodate us! Best overall experience thus far in our car shopping experience. This wou Awesome, kept in touch daily! Very willing to do anything to accommodate us! Best overall experience thus far in our car shopping experience. This would be my number one pick if I had a recommendation for anyone, and mark to deal with totally awesome More
Outstanding Experience!! Greg Carraway-Futch was my husbands salesman. His customer service delivery was Outstanding . And he has a great personality. He treated us like fam Greg Carraway-Futch was my husbands salesman. His customer service delivery was Outstanding . And he has a great personality. He treated us like family. We will refer our family and friends to Greg to enjoy the same type of Outstanding Customer Service that he provided my husband and I.He was very informative and professional and he answered all of our questions and concerns. This was our first dealership and our last. PS: Greg I will be back in 2018 to trade my Kia and purchase that Lincoln MKZ!! Keep up the Good Work!! Thank you Yours Truly Edward & Burnetta Burley. 😬😬😬😬😬 More
Amazing experience with Carman Ford My husband and I had an awesome experience at Carman Ford! Great customer service! Chris Brousseau was a very helpful and knowledgeable sales person&# My husband and I had an awesome experience at Carman Ford! Great customer service! Chris Brousseau was a very helpful and knowledgeable sales person👍I will recommend Carman Ford to all my friends!! Thank you. More
Great Experience My husband and I dealt with salesperson J.J.Nichols We couldn't have had a better experience.He was very kind and considerate of our situation,and di My husband and I dealt with salesperson J.J.Nichols We couldn't have had a better experience.He was very kind and considerate of our situation,and did everything possible to help us obtain a car.He was very pleasant and friendly.He also showed very professional salesmanship skills.If he isn't listed among your top salesmans,then he should be!!"Kudos"to J.J.We would highly recommend him to others seeking a car!!! Kenneth and Cecelia Jackson More