
Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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"They Made Me Feel At Home" This is the first dealership I've gone to that made me feel at home. I have served in the U. S. Army and now retired. During my military and civilian This is the first dealership I've gone to that made me feel at home. I have served in the U. S. Army and now retired. During my military and civilian travels, I have visited several Ford dealership, but none like Carman Ford. As I was pulling into Carman Ford, I was greeted by salesman Mark Zambrana in the parking lot. We shook hands and proceed to talk about my favored subject, "Ford Trucks"!!!!!!!! Mark, introduced me to business manager Bob Hepner and from that point on, they both made me feel like I was part of the Carman Ford family, by going above and beyond to get me qualified for a Ford Truck. They both took the time to keep me posted on the Truck I was wanting, and had me financially qualified within 72 hours. I was very grateful to Bob and Mark, because of their timeless effort to reach out to me, and that is what I was more sold on then the Truck itself! Again, I want to Thank Mark and Bob for a "JOB WELL DONE". Dave Duncan More
very pleasant my experience here at Carman Lincoln was a pleasurable one. Sales associates Greg Futch, JJ and manager Bob Karen, were all exceptionally helpful in w my experience here at Carman Lincoln was a pleasurable one. Sales associates Greg Futch, JJ and manager Bob Karen, were all exceptionally helpful in working with me to get out of a 2yr lease and into a new "2017" Lincoln MKC for a great deal. I would highly recommend anyone interested in a Lincoln, to stop by their dealership and speak with any one of them. More
Happy,happy. Joy, joy. Excellent experience, professional salesman, no pressure, no rushed feeling and most of all, JJ Nichols listens to the customer. I was truly satisfi Excellent experience, professional salesman, no pressure, no rushed feeling and most of all, JJ Nichols listens to the customer. I was truly satisfied with everything and I'd give it 10 stars if there was the option. More
Straight Forward & Well Handled Deal After visiting another dealer for the same model, I thought I may have had a deal, but, for some reason, was not quite comfortable. I stopped by Carma After visiting another dealer for the same model, I thought I may have had a deal, but, for some reason, was not quite comfortable. I stopped by Carman just to support the notion I had already decided. I was more than pleasantly surprised after coming to Carman. Nick listened to what I was really after, took me to the lot, and, not only did they have the car I really wanted, but the deal not only better, but handled far better than I expected. Both Nick and the manager walked me through several ways to handle the financing. Although there were several options, they did not pressure us or try to lead us in any direction. The entire experience was one of the best I have had in over 50 years of car buying. I will recommend Carman to my friends. More
NO HASSLE Just picked up our new MKZ from Carman Ford & Dan Shine was our salesman. We are very happy with our new car. Dan is informative, no hassle, honest Just picked up our new MKZ from Carman Ford & Dan Shine was our salesman. We are very happy with our new car. Dan is informative, no hassle, honest & respectful. We really enjoy dealing with him. He is the best. Bill & Rosalind Farquhar More
Very enjoyable no pressure purchase experience Everyone was extremely helpful with the purchase of my new MKZ. Dan was very knowledgeable about the vehicle and was able to answer all my questions. Everyone was extremely helpful with the purchase of my new MKZ. Dan was very knowledgeable about the vehicle and was able to answer all my questions. Frank was able to find the exact vehicle that I built on line and helped make the deal happen. This is the fourth vehicle that I have bought from Caraman Lincoln Ford and nothing says more about a dealership then returning customers. More
Very comfortable I went to many dealerships in search of a car that would last me awhile, my last stop was Carman ford where I did purchase a Vechicle that was in grea I went to many dealerships in search of a car that would last me awhile, my last stop was Carman ford where I did purchase a Vechicle that was in great condition.I couldn't have asked for a better salesperson then Chris....and will recommend Carman to anyone looking for a car. Lisa More
Professional Environment Mark was a very professional salesman , he sold my father a 2013 Ford Taurus on a late Saturday afternoon , he made my father feel very comfortable wi Mark was a very professional salesman , he sold my father a 2013 Ford Taurus on a late Saturday afternoon , he made my father feel very comfortable with the car & personally ; I would definitely recommend people to this salesperson & dealership . We were very pleased !😀 More
Great New Car Purchase Experience! My wife and I had a great experience at Carman Ford! Great customer service! Nick Messer was a very helpful and knowledgeable sales person. He took th My wife and I had a great experience at Carman Ford! Great customer service! Nick Messer was a very helpful and knowledgeable sales person. He took the time to show us around the entire facility, including the amazing service center. He also took the time to go over every detail of the new Ford Explorer that we purchased. The financial gentleman that we dealt with Bob Hepner was also a pleasure to deal with. I would recommend Carman Ford to all my family and friends!! Thank you. More
Exceptional This was one of the easiest purchases I've ever made. Our new MKX has everything we were looking for in a new vehicle, and the folks at Carman just c This was one of the easiest purchases I've ever made. Our new MKX has everything we were looking for in a new vehicle, and the folks at Carman just cemented our decision to make the purchase. We have two small children (under three years old), so the entire process took four different trips to Carman. Gary and the rest of the sales team did an outstanding job of accommodating our schedule/situation. When I had the time, Gary had the time. And, there was never any pressure to make a deal before I left the dealership. On my second visit, the only visit without the kids, Gary spent nearly two hours discussing what would work best for my family and answering all of my questions. At no point did I feel pressured to add options or features that were not essential, even though they could have resulted in the sale of a more expensive vehicle. Purchasing a vehicle from a luxury brand comes with certain expectations, and the team at Carman Lincoln did not disappoint. More