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Carman Ford Lincoln

New Castle, DE

4.9
1,341 Reviews
Carman Ford Lincoln is your New Castle, DE dealership located conveniently at the Route 13/40 split. Carman Auto Group has been a fixture in the community for over 45 years. Winners of the Prestigious Presidents Award for 6 straight years and Dealer Rater Dealer of the Year Award for 2022. Stop in Carman Ford Lincoln to see why we are DRIVEN BY THE BEST.
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193 S DuPont Highway

New Castle, DE

19720

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Showing 1,341 reviews

July 07, 2018

Excellent, the best!!!!! From first call to delivery, JAY was professional, friendly and very customer service oriented. Will absolutely recommend to family and friends. Thi More

by Delmar,lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jai (JJ) Nichols
July 06, 2018

CARMAN UNDOUBTABLY THE BEST I am 57 years old and have purchased many , many vehicles from various dealerships in my years . I have now got 3 vehicles in about 2 1/2 years from C More

by rocky,1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Carraway-Futch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erwin Lee
June 26, 2018

Great Great Great From online mgr to sales person sales mgr and business mgr everyone was great none pushy and very respectful and courteous to my needs awesome job to More

by Masterlou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Carraway-Futch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager on duty that day as well 5 stars, Erwin Lee, Carmelita Williams
June 26, 2018

Great product!, Great Customer Service!, Great Price! Enjoyed taking possession of our 2019 Lincoln MKC today. What a pleasure to sit and deal with people like Gary, Frank, Erwin and Dan! Not a stressful More

by Vince & Marlene Jacono
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Azan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Santora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Giacchino, Erwin Lee
June 21, 2018

Outstanding Sales Team Sales experience was exceptional. From the sales manager (Frank) to the Salesman (JJ) to the finance manager ( Bob). The purchase, the delivery, the f More

by glennpfeil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Azan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jai (JJ) Nichols
June 13, 2018

Sales person The sales person i had was either new or nervous i was there to long signing papers. And going over vehicle i didnt need.i More

by Gwfc_vp18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Sipala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmelita Williams
June 12, 2018

Enjoyable I have now proudly purchased my 5th and 6th vehicle from Carman Ford. I really enjoy working with Todd at fors and Frank over on the Lincoln side over More

by Blackstone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Brabender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Dickerson-Elmore
May 31, 2018

Experience JJ, Larry,Bobby and Joey were a pleasure to do business. I highly recommend purchasing a car from their dealership. Again thank you for your great More

by Jcamp21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jai (JJ) Nichols
May 18, 2018

A enjoyable experience. Special thanks to Frank Azan, Greg Carrawary-Futch, Jai Nichols, and Erwin Lee for making my wife's 2018 MKZ purchase a very pleasurable experience. More

by nyc1608
Recommend Dealer
Yes
Employees Worked With
Frank Azan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Carraway-Futch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jai (JJ) Nichols, Erwin Lee
May 15, 2018

Experienced, Extremely Professional -Thorough!!!!! In dealing with Todd for the purchasing experience, I've him to be extremely, knowledgeable and professional. He speaks from actual product experience More

by Hudson Valley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Sipala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brabender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Southard
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