Carman Ford Lincoln

xxxxxxx I hate being taken advantage of. When you come in with a budget and all you shown are things above that, it insulting. When you say the cost should I hate being taken advantage of. When you come in with a budget and all you shown are things above that, it insulting. When you say the cost should be below your budget and the salesman come back a dollar under that's a snake. The kbb on the cars i was looking at was 9600 at best. they were trying to pawn it off I have bought several cars from carman. This is the first time i was able to see clearly. In the past I was under the gun to just get something to get to work due to accidents or repairable cars. The last one i bought our budget was 300/month no more. it took several sit for tats and it was done at 299.97. More

Excellent customer service! This is my second time buying a car from this dealership and I came back because of the professional and knowledgeable representatives. This time I w This is my second time buying a car from this dealership and I came back because of the professional and knowledgeable representatives. This time I wanted to know my options as whether to buy or lease and JAMES DAVIS researched and delivered and explained each one . I didn’t feel rushed to make a decision. He was very knowledgeable, professional and very pleasant. He was very easy to talk to and made us feel comfortable as we made this financial decision. There were customers ahead of us so it took a awhile to be able to sign the final papers and the owner was conscious of our time being valuable and gave us a gift certificate for dinner which we so much appreciated. Once Seated with Mr E . Lee to complete the sale we were again treated professionally with a smile and a firm handshake thanking us for our business. Kudos To all of the employees that serviced us yesterday at the dealership. It is obvious that you are committed to exceptional service. More

Great! Everyone we came in contact with was very friendly and professional, the young man that sold us the car was outstanding. Very pleased with the service Everyone we came in contact with was very friendly and professional, the young man that sold us the car was outstanding. Very pleased with the service. More

Best buying experience! I bought my prior car for Carman but I had the best salesmen this time. Greg help me realize that I could buy a new Lincoln I stead of a used car. H I bought my prior car for Carman but I had the best salesmen this time. Greg help me realize that I could buy a new Lincoln I stead of a used car. He was never pushy and easy to talk with. Greg and Frank made this experience do easy and fun. Thanks gentleman and see you in 3 years. More

Great!!!! Dan Shine was one of the BEST Sales person ever!! He delivered a courteous, detailed information presentation about my MKC. Dan is the MAN who made Dan Shine was one of the BEST Sales person ever!! He delivered a courteous, detailed information presentation about my MKC. Dan is the MAN who made the SALE!! More

A word of caution I took my sister's car to this dealer to have the engine light Check, the job was supposed to be done in one day. It took 7 days. I had to call twice I took my sister's car to this dealer to have the engine light Check, the job was supposed to be done in one day. It took 7 days. I had to call twice to check on the status of the vehicle. After checking to make sure they have the car, I got a phone call to let me know the car was ready. $599 later, I get in the car and proceeded to leave when I noticed the front windshield was broken. I drove back and when I inform the counter rep, he informed me that they noticed that and that it mist have been a rock that hit it and that they are not responsible. I was more concern with the next answer, he stated "we are not responsible with any damage done to you vehicle if left in their lot and that I had insurance. They said they noticed the broken glass and did not even made me aware. I spoke with the store manager without result, the asnswer I got from him was I am new here and are short staff. Is that my problem? If they cannot do the work they don't need to be in business. I place a formal complaint with corporate and I am waiting for their answer. In the meantime we have to pay $359 to get a new windshield so she can inspect the vehicle. I hope my experience creates awareness. Maria Villot More

Getting the deal done! I couldn't ask for a more professional salesman ! very detailed patient honest straight forward sales man with a beautiful smile! Thank you and your t I couldn't ask for a more professional salesman ! very detailed patient honest straight forward sales man with a beautiful smile! Thank you and your team for making miracles happen! More

Great staff The staff was very knowledgeable, and courteous. They presented to us in a very timely manner with everything that we were looking for. The transiti The staff was very knowledgeable, and courteous. They presented to us in a very timely manner with everything that we were looking for. The transition from our old lease to a new lease was fast and they even lowered our monthly payments. We have returned 6 times for a new lease. We would recommend Gary Santora, Dan Giacchino, and Erwin Lee for all you purchasing needs. Thank you for making our experience painless. More

Great dealership The staff especially the sales personal are the best My sales man James took all the time just to ensure me that my decision to purchase my new used The staff especially the sales personal are the best My sales man James took all the time just to ensure me that my decision to purchase my new used vehicle was not about pressure but about security More

Disappointing After taking my car to this dealership 3 times, to get my air conditioner fixed and paying over $300.00 the problem was never fixed. I went to Valvol After taking my car to this dealership 3 times, to get my air conditioner fixed and paying over $300.00 the problem was never fixed. I went to Valvoline Oil and they said there was no, Freon in my car and that the level was so low, if I had waited longer the compressor would have cracked. There were no leaks or cracks, just neglect. Also after years of having my oil changed at the dealership, Valvoline said I had no cabin filter and the air filter looked as though it had never been changed. In all fairness, I waited to see if my air conditioner would go on the blink again and it hasn't That was May, this is July and my air has been working great ever since I took it to Valvoline. I will never trust Carmen Lincoln with my car again. By the way, the 4 1/2 hours I waited (Valvoline only took 45 minutes) I heard a lot of bad things from other customers in the waiting room about having to bring back there cars 3 and 4 times to get things fixed. I had always trusted this dealership prior to this bad experience, but I now know not to trust them anymore. I love l my Ford, but I am very disappointed in the way my car was cared for by this place. More