Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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They went all the way to the end of the road! I have got to say Carman is the best! I had beeen car shopping for a month and found exactly what I was looking for here! I had a couple concerns an I have got to say Carman is the best! I had beeen car shopping for a month and found exactly what I was looking for here! I had a couple concerns and JJ, Frank and Larry went over and beyond the call of of duty! Went ALL THE WAY to make me happy! I leave here smiling really hard! Thanks Carman! More
JJ made it easy JJ made the buying process simple, asked what I was looking for and showed me what they had. It was a simple as that and I couldn’t be happier with my JJ made the buying process simple, asked what I was looking for and showed me what they had. It was a simple as that and I couldn’t be happier with my purchase. More
Great Sales knowledge of vehicle was excellent. The price was great. The staff was friendly and accommodating. The no pressure sales approach was really ap Sales knowledge of vehicle was excellent. The price was great. The staff was friendly and accommodating. The no pressure sales approach was really appreciated. It was well worth out time traveling from New Jersey; my father in law is interested in the new ranger and we’ll be back to carmans when they arrive. More
"Outstanding Service" A quick shout out to Greg & Erwin for working with me to get me in the driver seat and out the door of my new (to me) 2017 F-250. To those that read A quick shout out to Greg & Erwin for working with me to get me in the driver seat and out the door of my new (to me) 2017 F-250. To those that read this review, I can honestly say that I personally recommend that you contact, Greg Carraway-Futch, if you’re in the market for a new or used car or truck. Very easy to talk with and he quickly responded to all my emails. In less than 24-hours, I found the F-250 online, sent an email to the dealership to see if it was still available. Received an invitation from Greg to test drive the truck, negotiated the price via email with Greg, drove 2-hours in the pouring rain to set my eyes on the vehicle, took a test drive, processed all the paper work, and drove the truck home within 3-hours after having arrived at the dealership. Folks, it just doesn’t get much easier than that so go visit Carman Ford Lincoln and let Greg put you in the driver seat of your new or used vehicle. Another shout out to Erwin Lee for making the necessary evil paper work job so easy that I thought I was sitting with an old friend that I had known for years. Buying a car is a lot like buying a house. You sign your name a million times before they give you the keys, but Erwin and I shared a lot of laughs during the paper work process and that made the time go by quickly. Oh, I don’t work for Carman Ford Lincoln and I’m not in the business of selling new or used vehicles. This review is real....5-stars! More
Great sales team I gave 5 stars because from beginning to end it was an amazing, easy experience! I recommend Carman Lincoln Ford to anyone to buy or lease a vehicle. I gave 5 stars because from beginning to end it was an amazing, easy experience! I recommend Carman Lincoln Ford to anyone to buy or lease a vehicle. More
Exceptional Service!!! I could not be happier with my experience at Carman Ford. Joe Giacchino and his team went above and beyond to help me get the Explorer that I wanted. I could not be happier with my experience at Carman Ford. Joe Giacchino and his team went above and beyond to help me get the Explorer that I wanted. Joe was there every step of the way making sure I was comfortable and satisfied with the deal. They really took the time to walk me through the process and explain everything thoroughly. I really feel like they had my best interest in my mind. It was a great experience. Looking forward to driving my new Explorer! Dan from Wilmington More
Film flam I made a deal on a vehicle on Wednesday and gave a deposit on a Ford certified vehicle (warranty of up to 100,000 miles). On Friday they called and t I made a deal on a vehicle on Wednesday and gave a deposit on a Ford certified vehicle (warranty of up to 100,000 miles). On Friday they called and tell me that they made a mistake and the vehicle could not remain certified because it will be for a Livery business. I offered an opportunity to fix their mistake. They wanted me to pay extra for the extended warranty. Mr Sipla was the third person I spoke to regarding their error. He was very curt and rude on the telephone from the very start of our conversation. I know they had someone offer more for the vehicle than we had agreed to he probably wanted to make the maximum amount of profit on the vehicle as possible , in spite of our signed agreement. He eventually cancelled the deal because I would not. His lack of customer service was overshadowed by his focus on his profit margin. I will never buy from nor recommend this company again. More
Great Buying Experience Wes is a excellent salesman. He was very cooperative in making the deal on the truck I wanted and not something on lot. He was very attentive to my ne Wes is a excellent salesman. He was very cooperative in making the deal on the truck I wanted and not something on lot. He was very attentive to my needs and wants in the purchase of this truck. I wanted a truck to pull a fifth wheel and now I have just what I need to get the job done. Thanks More
Amazing!!! Mr. Elmore and staff were extremely professional and explained everything in great detail. Amazing customer service from beginning to end from all the Mr. Elmore and staff were extremely professional and explained everything in great detail. Amazing customer service from beginning to end from all the staff members to include Mr. Elmore and Mr. Hepner! The vehical was in great shape and well maintained to say the least. By far the best Purchase I've has thus far! More
Outstanding service Extremely happy with my MkZ purchase and dealings with Jai my salesperson and Dan the manager. Lifelong customer. Would recommend this dealership to a Extremely happy with my MkZ purchase and dealings with Jai my salesperson and Dan the manager. Lifelong customer. Would recommend this dealership to all my family and friends. More