Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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The Most Pleasant & Enjoyable Car-buying Experience EVER!!! WE ARE ABSOLUTELY DELIGHTED WITH MY 2019 MOCHA LINCOLN MKC!!! When my husband and I were considering replacing my 2013 Nissan Rogue, we checked out th WE ARE ABSOLUTELY DELIGHTED WITH MY 2019 MOCHA LINCOLN MKC!!! When my husband and I were considering replacing my 2013 Nissan Rogue, we checked out the pre-owned availabilities and found that might not be the best option for us. We decided to go back to leasing. I had seen a Cadillac and a Lincoln SUV on the road that were attractive to me. First, we considered a Cadillac and found that experience very unsatisfactory. Then, Carman advertised the Black Friday promotion. My husband contacted Carman and talked to FRIENDLY FRANK who set up an appointment for us to check out the 2019 Lincoln MKC. We came in on Monday and were immediately greeted by Frank and given to John who is an expert on the MKC. JOHN turned out to be the MOST AMAZING CONSULTANT who was on top of everything before we even thought about it. He took OUTSTANDING CARE of us throughout the entire process!! He made sure we knew everything, I mean everything about the MKC and helped us to set it up which was a Godsend! When it came to the terms of the Lease which included trading in my Rogue, we certainly put Frank through his paces in negotiating an acceptable deal for all of us. Even though it took quite some time to get there, we were made comfortable in their Beautiful Showroom. Frank was very accommodating when it came to our trade-in. Because we were having difficulty understanding the numbers of the Lease, Frank was totally transparent and showed us every aspect of our deal. That "sealed the deal" for us! And on Tuesday afternoon, off I drove in my GORGEOUS LINCOLN! Nobody could have been NICER & BETTER TO WORK WITH than Frank and John. And everyone at the dealership made you feel Welcome, especially BOB who was most congenial and made the signing experience as easy and painless as possible. Also, we would like to give a personal GRAZIE to LARRY for his special care! THANKS SO VERY MUCH TO YOU ALL!!! I repeat ... THE MOST PLEASANT & ENJOYABLE CAR-BUYING EXPERIENCE EVER!!! Dianne & John Flora More
Good deal on CPO MKZ My best experience in a long time, Purchased a 2017 MKZ with low mileage. We have been dealing with Carman for over 15 years for sales and service. My best experience in a long time, Purchased a 2017 MKZ with low mileage. We have been dealing with Carman for over 15 years for sales and service. More
Purchasing a new Escape In all the cars I've ever purchased, this had never happened. I did my homework on what I wanted and went to Carman Ford. I spoke with the sales perso In all the cars I've ever purchased, this had never happened. I did my homework on what I wanted and went to Carman Ford. I spoke with the sales person and we went out to look for the car I had in mind to purchase. We found the vehicle and went in side the show room. I, making a fair offer, I placed my paperwork on the table. He took the offer to the manager and it was approved. Did I say this was the second Escape I purchased within a Month of each other from Carman Ford. I got the deal I asked for on both vehicles. Thanks, More
Customer review I had a great experience with Carman Ford Lincoln. I was greeted at the door by the sales representative that helped me (John MacDonald) and he was ve I had a great experience with Carman Ford Lincoln. I was greeted at the door by the sales representative that helped me (John MacDonald) and he was very polite and informative in helping me purchase my vehicle. He explained the paperwork that I needed to sign as well as being very informative about thing in or on the vehicle. When the time comes to need another vehicle I would definitely go back to this dealer. All their staff was very polite. More
Pro Team Plus The Pro-Team-Plus that I had the pleasure of engaging consisted of John MacDonald, Frank Azan, Joe Giacchino and Bob Hepner the financial specialist. The Pro-Team-Plus that I had the pleasure of engaging consisted of John MacDonald, Frank Azan, Joe Giacchino and Bob Hepner the financial specialist. These gentleman made the purchase of my new 2020 Navigator Reserve actually a nice experience and did everything they could to makes the deal happen and let us know that they actually care for their clients. I would recommend Caman Ford Lincoln to anyone looking to purchase from experienced professionals. Engaging the right ballance in the give and take in the negotiations process is what really matters. It is here that the Pro-Team shines. That gives the client the enthusiasm and confidence to continue to end of the purchase process. Thanks gentleman. EC More
Great Experience Very professional from the moment we were greeted. Answered all my questions and helped me find the car I wanted. Made purchasing a new car an excel Very professional from the moment we were greeted. Answered all my questions and helped me find the car I wanted. Made purchasing a new car an excellent experience! More
Very nice folks who exceeded our expectations. Quickly located a new vehicle with the features we wanted. Sales people were very professional and friendly. We haven't owned a Lincoln for a while Quickly located a new vehicle with the features we wanted. Sales people were very professional and friendly. We haven't owned a Lincoln for a while More
Bought a 2020 Explorer Platinum Best car buying experience ever. Vincent Grimaldi, Greg Grimaldi, and Robert Hepner couldn’t have been better at accommodating my wife and I. Can’t sa Best car buying experience ever. Vincent Grimaldi, Greg Grimaldi, and Robert Hepner couldn’t have been better at accommodating my wife and I. Can’t say enough good things. They truly represent a positive Ford car buying experience. More
purchasing a lincoln MKX 2017 The salesman were so professional ( i.e) Mr.Larry Giacchino owner), Frank , J J , Joe and Gregg. I Would Recommend everybody who wants that type of fa The salesman were so professional ( i.e) Mr.Larry Giacchino owner), Frank , J J , Joe and Gregg. I Would Recommend everybody who wants that type of family Atmosphere to see them. More
Excellent Customer Service!! The fine folks at Carman were exemplary in their attention to detail. We walked in not expecting to buy; but walked out proud Lincoln MKX owners! Grea The fine folks at Carman were exemplary in their attention to detail. We walked in not expecting to buy; but walked out proud Lincoln MKX owners! Great Job! More