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Carman Ford Lincoln
New Castle, DE
1,346 Reviews
Carman Ford Lincoln is your New Castle, DE dealership located conveniently at the Route 13/40 split. Carman Auto Group has been a fixture in the community for over 45 years. Winners of the Prestigious Presidents Award for 6 straight years and Dealer Rater Dealer of the Year Award for 2022. Stop in Carman Ford Lincoln to see why we are DRIVEN BY THE BEST.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,346 reviews
December 21, 2019
Excellent Service! I just leased my 3rd vehicle from a Carman dealership and was absolutely pleased with my experience as the service i received was top notch. I just leased my 3rd vehicle from a Carman dealership and was absolutely pleased with my experience as the service i received was top notch. More
by golenski
Employees Worked With
Other Employees :
Erwin Lee
December 20, 2019
First Class Dealership I've been dealing with Carman Ford/Lincoln for over 30 years. Larry G. and Company wrote the book on professionalism. Outstanding sales and service e I've been dealing with Carman Ford/Lincoln for over 30 years. Larry G. and Company wrote the book on professionalism. Outstanding sales and service experience. Rate them 7 stars on a scale of 5. More
by phil.wolhar.5
Employees Worked With
Other Employees :
Guy Salvadori
December 20, 2019
Top notch organization From the second you drive up to the service entrance to the time you pick your vehicle up, you feel the white glove experience throughout the process. From the second you drive up to the service entrance to the time you pick your vehicle up, you feel the white glove experience throughout the process. You are notified at every significant discovery and made very comfortable during the wait time. The repairs are done very professionally, and uphold the factory repaired standard. I have always been extremely satisfied with every visit to this facility. More
by dennis.maglio
Employees Worked With
Other Employees :
Brittini Mantegna
December 20, 2019
I have been using the service department since 2004. Nice people with fair prices. Same day appointments, fast service. They even have a shuttle incase you dont want to stay. people with fair prices. Same day appointments, fast service. They even have a shuttle incase you dont want to stay. More
by Phyllisb
Employees Worked With
Brittini Mantegna
December 20, 2019
My goto service department. After visiting several other service departments and getting the run around, Carman was able to make it right and get it fixed right the first time. You have won me over! service departments and getting the run around, Carman was able to make it right and get it fixed right the first time. You have won me over! More
by RYAN B
Employees Worked With
Tom
December 20, 2019
Service department was just as good as sales. Knew what to expect prior to work being done. Finished when expected, free wifi, TV, and even a place to sit outside while waitting. I will be returning. to expect prior to work being done. Finished when expected, free wifi, TV, and even a place to sit outside while waitting. I will be returning. More
by Tommy V
Employees Worked With
Brittini Mantegna
December 19, 2019
Best Service Service is always prompt, Courteous, professional, and most important; complete and fair. If an overnight is required, a loaner is always offered and Service is always prompt, Courteous, professional, and most important; complete and fair. If an overnight is required, a loaner is always offered and every effort to accommodate my schedule is made. The service couldn't be better. More
by jomo1x1
Employees Worked With
Other Employees :
Mike Sipala, Blaine Fasy, Brittini Mantegna
December 19, 2019
Carman Ford!! My go to place for all my automotive needs!! Every experience I’ve had with the service department has been outstanding!! HIGHLY RECOMMENDED!! needs!! Every experience I’ve had with the service department has been outstanding!! HIGHLY RECOMMENDED!! More
by scott.henning14
Employees Worked With
Other Employees :
Mike Sipala, Erwin Lee, Brittini Mantegna
December 19, 2019
Excellent experience I just recently had my MKC serviced here and had such an excellent experience!! It was quick, easy and the staff was extremely friendly! Would highly I just recently had my MKC serviced here and had such an excellent experience!! It was quick, easy and the staff was extremely friendly! Would highly recommend!! More
by victoriag17
December 19, 2019
The best there is. The service is superior and the staff and management are siuper helpful and friendly! Until I began to do my car purchasing and service, I never felt The service is superior and the staff and management are siuper helpful and friendly! Until I began to do my car purchasing and service, I never felt comfortable with car dealerships until I went to Carman. Now my whole family trusts and depends on Carman for all their cars' needs. More
by jtcannavo
Employees Worked With
Other Employees :
Mike Sipala, Naomi Heckler, Brittini Mantegna
