
Carman Ford Lincoln
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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John McDonald along with Frank were awesome!! John even came in on his day off to make that final sale! Great job Carman Ford! Keep it up! came in on his day off to make that final sale! Great job Carman Ford! Keep it up! More
Great Service I purchased a vehicle there last night and was happy with the service I received. I am looking forward to driving my new Lincoln MKC! Thanks I purchased a vehicle there last night and was happy with the service I received. I am looking forward to driving my new Lincoln MKC! Thanks More
Wonderful Experience! You have renewed our confidence in buying a car. There was no pressure, it was a wonderful experience. John MacDonald was a pleasure to work with. You have renewed our confidence in buying a car. There was no pressure, it was a wonderful experience. John MacDonald was a pleasure to work with. The sales management team was also very helpful. They made us feel special. Thank you again, Lee and Mary Shoemaker More
Responsive and Exceptional Follow-up Faced with selecting a new SUV for the first time in almost 8 years, l valued the efforts of the Carman staff from start to finish in response to my Faced with selecting a new SUV for the first time in almost 8 years, l valued the efforts of the Carman staff from start to finish in response to my many questions about a newly released model. They enthusiastically (and patiently) found answers and recommendations and made the buying experience a satisfying one. More
Easy car buying experience I have purchased my last 5 cars from Carmen, 3 of them Lincoln's. My rep, John was faced with helping me with 4 different options, new, used, hybrid v I have purchased my last 5 cars from Carmen, 3 of them Lincoln's. My rep, John was faced with helping me with 4 different options, new, used, hybrid vs. gas. If he didn't have an answer, Joe did. The price offered was great, delivery was smooth. No pressure tactics from the Finance desk to add on extras. A totally enjoyable car buying experience! More
Scott Ponsell is an asset to your team. He listened to what I wanted, answered my questions and validated my concerns. He shared that he owns the same car I bought and why he likes it. He is passionate ab what I wanted, answered my questions and validated my concerns. He shared that he owns the same car I bought and why he likes it. He is passionate about his love of Ford cars AND his experience really shines through. Seeing the friendly way he and his desk neighbor Matt share a laugh just shows they both enjoy their work. More
They listened to my concerns. I came to Carmen for a small problem that was bothering me they listened to me it was just a small rattle,I really did not think they would find it. T I came to Carmen for a small problem that was bothering me they listened to me it was just a small rattle,I really did not think they would find it. The short story is they found the rattle fix it. They really do care about the customer. More
What a service department Purchased a 2015 Lincoln Navigator from Carman Ford Lincoln and I had to take it in for some service and I must say what a delightful experience. The Purchased a 2015 Lincoln Navigator from Carman Ford Lincoln and I had to take it in for some service and I must say what a delightful experience. They have a drive in service department (first one I ever seen) which caught me by surprise and was not sure what to do. But once inside the service personnel could not have been more helpful and I was immediately directed the the next available service writer who was as pleasant as they come. The service that was to performed was completed in a timely fashion and done in a very professional manner. The service technicians are among the best in the industry. I was completely satisfied with the work performed and my vehicle was returned in a clean condition. You would never know that it had been in for service. I would strongly recommend Carman Ford Lincoln for any service work on your Ford product. Last comment - "OUTSTANDING SERVICE DEPARTMENT AND PERSONNEL" More
Very friendly and assertive staff. Great customer service. Informative and professional. I would definitely recommend services for your vehicles At Carman. Service was done in a timely manner. service. Informative and professional. I would definitely recommend services for your vehicles At Carman. Service was done in a timely manner. More
Outstanding from start to finish Everyone from Larry , Joe, Frank, Erwin and of course "Salesman of the Decade " Greg C. were a pleasure to work with ! I have purchased a number of ve Everyone from Larry , Joe, Frank, Erwin and of course "Salesman of the Decade " Greg C. were a pleasure to work with ! I have purchased a number of vehicles from Carman in the past ,and will certainly continue to do so in the future! Thanks for making the process painless ! More