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Carman Ford Lincoln
New Castle, DE
1,341 Reviews
Carman Ford Lincoln is your New Castle, DE dealership located conveniently at the Route 13/40 split. Carman Auto Group has been a fixture in the community for over 45 years. Winners of the Prestigious Presidents Award for 6 straight years and Dealer Rater Dealer of the Year Award for 2022. Stop in Carman Ford Lincoln to see why we are DRIVEN BY THE BEST.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,341 reviews
March 10, 2020
The service at Carman is phenomenal! I have bought 4 cars at Carman. The interaction between the sales department, the the service shop and the body shop is exceptionally well coordinated I have bought 4 cars at Carman. The interaction between the sales department, the the service shop and the body shop is exceptionally well coordinated. More
by john
Employees Worked With
Other Employees :
Joe Trebiletti, Mark(service), Tony Trotta, Steve Houston, Guy Salvadori
March 10, 2020
The overall experience was excellent.The mechanical The overall experience was excellent. The mechanical problem was diagnosed and fixed rapidly. Jamie Ledford was a great help from a knowledgeable co The overall experience was excellent. The mechanical problem was diagnosed and fixed rapidly. Jamie Ledford was a great help from a knowledgeable communication perspective. The experienced is never a good one when sonething serious like a cylinder misfire happened to your brand new 2020 Lincoln Navigator. But in the end I can say that the good people at Carman, from my salesman John McDonald to Dave the service manager to Jamie Ledford the Customer Relations Manager made me whole and happy with their professional due diligence. More
by EC
Employees Worked With
Other Employees :
David Leighren, Jamie Ledford
March 09, 2020
Lou Stackeni I have been a long time customer of Carman Auto group from the purchase, lease and service they are the best in my book. I will continue to lease from I have been a long time customer of Carman Auto group from the purchase, lease and service they are the best in my book. I will continue to lease from Larry. More
by lou_stackeni
Employees Worked With
Other Employees :
David Leighren
March 09, 2020
Great friendly service department! The Service department was very attentive, informative and efficient in getting my car serviced properly in a timely manner. They did an excellent job The Service department was very attentive, informative and efficient in getting my car serviced properly in a timely manner. They did an excellent job on my Explorer! More
by ddoyle
Employees Worked With
Brittini Mantegna
March 08, 2020
People are awesome at Carman Lincoln & Ford We have been Getting our cars from Carman for years !!! Everyone from the owner to the Salespeople are very Professional but more importantly very F We have been Getting our cars from Carman for years !!! Everyone from the owner to the Salespeople are very Professional but more importantly very Friendly and Extremely helpful !!! We will continue to recommend Carman Lincoln & Ford.... More
by Mary crawford
Employees Worked With
March 08, 2020
The staff @ Carman Ford were great; very friendly and accommodating from my initial purchase of my Ford Explorer thru the required maintenance. I would recommend this dealership without any reservation accommodating from my initial purchase of my Ford Explorer thru the required maintenance. I would recommend this dealership without any reservations. More
by Jamicone21
Employees Worked With
Other Employees :
Brittini Mantegna
March 06, 2020
Good Service James was great, but I was not able to walk away with the car I wanted, but he provided me a strategy to get me where I need to go. Over all I kind o James was great, but I was not able to walk away with the car I wanted, but he provided me a strategy to get me where I need to go. Over all I kind of like my new car. Down grade from what I traded in, but its brand new. But James is great! More
by ashleigh.matthews.2
Employees Worked With
James Gall
March 03, 2020
This dealership has the worst service dept I have seen .my car has been there for 1month went to pick up today still not fixed .my car has been there for 1month went to pick up today still not fixed More
by diana skinner
Employees Worked With
My name is diana skinner 302 793 1776 , Brittini Mantegna
March 02, 2020
I recently came in to check out a possible upgrade for my vehicle. I was lucky enough to meet James Gall who was able to answer all of my questions and try to come up with a great plan to help improve my cur vehicle. I was lucky enough to meet James Gall who was able to answer all of my questions and try to come up with a great plan to help improve my current auto situation. I will be coming back there to see James! Highly recommend him the Carman Ford Team! More
by JazzStock12
Employees Worked With
James Gall
