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Carman Ford Lincoln
New Castle, DE
1,336 Reviews
Carman Ford Lincoln is your New Castle, DE dealership located conveniently at the Route 13/40 split. Carman Auto Group has been a fixture in the community for over 45 years. Winners of the Prestigious Presidents Award for 6 straight years and Dealer Rater Dealer of the Year Award for 2022. Stop in Carman Ford Lincoln to see why we are DRIVEN BY THE BEST.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,336 reviews
May 19, 2020
The best customer service!!, especially James Gall my salesman was excellent and very professional, I can’t say thank you enough to James as He went above and beyond to to give me the best buying experi salesman was excellent and very professional, I can’t say thank you enough to James as He went above and beyond to to give me the best buying experience. Also Todd was amazing for helping me out through the process. Definitely the best dealership! More
by Jaba619
May 19, 2020
Great service. Friendly atmosphere. Great doing business here. We will definitely come back. Very friendly team. Great teamwork. A very pleased customer. Very good prices. here. We will definitely come back. Very friendly team. Great teamwork. A very pleased customer. Very good prices. More
by bettybarker1
May 12, 2020
The Carman has the best sale team I have ever seen before. James Gall is a great person with kind heart and willing to help and answer all the questions if costumers do. I have a great time to buy a c before. James Gall is a great person with kind heart and willing to help and answer all the questions if costumers do. I have a great time to buy a car from this dealership. And would like to recommend my friends to shop Mobiles there. More
by dwc0402
Employees Worked With
James Gall
May 10, 2020
Everyone at Carman Lincoln was amazing!Great buying Everyone at Carman Lincoln was amazing! Great buying experience.. I would definitely go back for my next car. I also feel that I got an exceptional v Everyone at Carman Lincoln was amazing! Great buying experience.. I would definitely go back for my next car. I also feel that I got an exceptional value and was offered a high level of customer service! More
by Jen81076
May 10, 2020
Greg is a GREAT Salesperson Greg Gramaldi is a GREAT person, and does and outstanding job for the Carman Group. Thanks for everything to Greg and Todd Brabender in getting me the Greg Gramaldi is a GREAT person, and does and outstanding job for the Carman Group. Thanks for everything to Greg and Todd Brabender in getting me the F-250 Ford Truck I love. Jim More
by jimjonesjrr
May 04, 2020
I set an appointment with James gall with the hopes of getting info to buy in September when my lease is up. This didn't discourage James Who met me with energy and advanced product knowledge. This turned getting info to buy in September when my lease is up. This didn't discourage James Who met me with energy and advanced product knowledge. This turned into me getting an amazing deal and leaving out in a brand new car. Couldn't be happier. Would never buy from anyone other than james More
by SamE631
Employees Worked With
Other Employees :
Erwin Lee, James Gall
April 09, 2020
Above and beyond! Our current lease was about to expire during COVID-19 pandemic. Joe Giacchino, Greg Futch and Robert Hepner worked together to get us in our new MKZ. Our current lease was about to expire during COVID-19 pandemic. Joe Giacchino, Greg Futch and Robert Hepner worked together to get us in our new MKZ. No precaution was overlooked and the entire deal went without a hitch! More
by tekkie
March 31, 2020
Incompetent service department. They don’t know their xxx from a hole in the ground. My girlfriend’s car has been in for repairs multiple times. They fail to repair the cat. I’ve told my girlfriend to write from a hole in the ground. My girlfriend’s car has been in for repairs multiple times. They fail to repair the cat. I’ve told my girlfriend to write a review. She’s too nice, well I’m retired military and don’t pull punches. I’ve advised to her to contact Ford Headquarters in Dearborn Michigan tambourine the dealership. Let’s see if they pull their heads of their xxx and fix the car right More
by Ttinnish
Employees Worked With
Service Dept “David”
March 20, 2020
Great service very generous and clean dealership everyone was polite and friendly they were very helpful with the whole purchase thanks a lot to everyone there. was polite and friendly they were very helpful with the whole purchase thanks a lot to everyone there. More
by Jamsr1978
March 19, 2020
Great Everything was great, smooth and easy. Their customer service was outstanding. This was the best car buying experience I had in buying a new car. Everything was great, smooth and easy. Their customer service was outstanding. This was the best car buying experience I had in buying a new car. More
by den_mil
