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Carman Ford Lincoln

New Castle, DE

4.9
1,339 Reviews
Carman Ford Lincoln is your New Castle, DE dealership located conveniently at the Route 13/40 split. Carman Auto Group has been a fixture in the community for over 45 years. Winners of the Prestigious Presidents Award for 6 straight years and Dealer Rater Dealer of the Year Award for 2022. Stop in Carman Ford Lincoln to see why we are DRIVEN BY THE BEST.
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193 S DuPont Highway

New Castle, DE

19720

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Showing 1,339 reviews

July 29, 2020

We have nothing to say but awesome experience !! Gary Santora and the business staff at Carmen Ford Lincoln were professional and got us the best deal on our new Ford Taurus Limited! We’d definitely reco More

by Shawnzetta
Recommend Dealer
Yes
Employees Worked With
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Azan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Santora
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2020

Carman Lincoln "The Best" Would highly recommend Carman Lincoln. Got a great deal, John the salesman and Joe the sales manager were knowledgeable and extremely helpfuher the More

by terrenceoco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2020

John is always a pleasure to work with. This is my second vehicle with John. The staff at carman always treat me well. I will always use carman and John for all my Lincoln purchases. More

by ccdw45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erwin Lee, David Leighren
July 16, 2020

Thank you for such a great deal on my new Navigator. You all were wonderful amazing people! God bless you all and please stay safe ! More

by beeandbre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erwin Lee
July 03, 2020

Friendly sales staff that works very hard to get the vehicle that you’re looking for. Dealership is clean and organized everyone is very professional. More

by b.epplerjr
Recommend Dealer
Yes
Employees Worked With
Larry Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Carman Ford Lincoln responded

Bill, Thank you so much for taking the time to express your satisfaction with our sales department personnel. We were happy to assist you with your purchase. We value your repeat business and look forward to serving you in the future. Enjoy your new F-150. Larry

June 24, 2020

James was very helpful and knowledgeable about the vehicles that interest me. This made my search so much easier and stress free, I am very happy with my new car. More

by safiya
Recommend Dealer
Yes
Employees Worked With
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Gall
June 23, 2020

Dan Shine presented me with the most courtesy and professionalism. He is exactly what I would expect from a top notch Lincoln Dealer. Thank you More

by Jjf319
Recommend Dealer
Yes
Employees Worked With
Dan Shine
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2020

This is my 8th vehicle from Carman Ford. Great deals and best prices. No need to visit anywhere else. If you don't give them a shot your missing out. More

by phyllisb2000
Recommend Dealer
Yes
Employees Worked With
Todd Brabender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2020

Thank you for taking great care of us !! Enjoyed doing business with you ! Sorry it took us so long to make a decision. Thank you again for your time & patience. More

by mon327
Recommend Dealer
Yes
Employees Worked With
Frank Azan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2020

No Stars. The worst customer service ever, I don't think they even know the meaning of the words. Would not fix defective key. Brittini and Larry(the owner) would not help More

by arborgreen
Recommend Dealer
No
Employees Worked With
Larry, Giacchino, Brittini Mantegna
Jun 18, 2020 -

Carman Ford Lincoln responded

We regret to hear that your experience with us was not a more positive one. We hope to provide a great experience for every customer. We would be more then happy to warrant the defective key for you. We do not want anyone to leave our dealership believing we have not made every effort to earn their business. I am available to take your call if you'd like to discuss things further or schedule the appointment to get the key corrected. Thank you, Brittini Mantegna- Service Manager– 302-323-2315 x 1290

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