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Carman Ford Lincoln

New Castle, DE

4.9
1,325 Reviews
Carman Ford Lincoln is your New Castle, DE dealership located conveniently at the Route 13/40 split. Carman Auto Group has been a fixture in the community for over 45 years. Winners of the Prestigious Presidents Award for 6 straight years and Dealer Rater Dealer of the Year Award for 2022. Stop in Carman Ford Lincoln to see why we are DRIVEN BY THE BEST.
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193 S DuPont Highway

New Castle, DE

19720

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Showing 1,325 reviews

July 03, 2020

Friendly sales staff that works very hard to get the vehicle that you’re looking for. Dealership is clean and organized everyone is very professional. More

by b.epplerjr
Recommend Dealer
Yes
Employees Worked With
Larry Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Carman Ford Lincoln responded

Bill, Thank you so much for taking the time to express your satisfaction with our sales department personnel. We were happy to assist you with your purchase. We value your repeat business and look forward to serving you in the future. Enjoy your new F-150. Larry

June 24, 2020

James was very helpful and knowledgeable about the vehicles that interest me. This made my search so much easier and stress free, I am very happy with my new car. More

by safiya
Recommend Dealer
Yes
Employees Worked With
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Gall
June 23, 2020

Dan Shine presented me with the most courtesy and professionalism. He is exactly what I would expect from a top notch Lincoln Dealer. Thank you More

by Jjf319
Recommend Dealer
Yes
Employees Worked With
Dan Shine
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2020

This is my 8th vehicle from Carman Ford. Great deals and best prices. No need to visit anywhere else. If you don't give them a shot your missing out. More

by phyllisb2000
Recommend Dealer
Yes
Employees Worked With
Todd Brabender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2020

No Stars. The worst customer service ever, I don't think they even know the meaning of the words. Would not fix defective key. Brittini and Larry(the owner) would not help More

by arborgreen
Recommend Dealer
No
Employees Worked With
Larry, Giacchino, Brittini Mantegna
Jun 18, 2020 -

Carman Ford Lincoln responded

We regret to hear that your experience with us was not a more positive one. We hope to provide a great experience for every customer. We would be more then happy to warrant the defective key for you. We do not want anyone to leave our dealership believing we have not made every effort to earn their business. I am available to take your call if you'd like to discuss things further or schedule the appointment to get the key corrected. Thank you, Brittini Mantegna- Service Manager– 302-323-2315 x 1290

June 18, 2020

Thank you for taking great care of us !! Enjoyed doing business with you ! Sorry it took us so long to make a decision. Thank you again for your time & patience. More

by mon327
Recommend Dealer
Yes
Employees Worked With
Frank Azan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2020

He was very helpful and professional. I was searching for a simple Malibu and ended up leaving with a luxury Lincoln. Thank you so much! More

by Jamaya
Recommend Dealer
Yes
Employees Worked With
James Gall
June 17, 2020

Carman Ford Lincoln had great service, James Gall was great, he worked well with me and my family. I would suggest this dealership and James Gall to anyone looking to buy. More

by jakeblair11
Recommend Dealer
Yes
Employees Worked With
James Gall
June 16, 2020

Wonderful experience from start to finish. Go see James for your next car! The Mustang Bullitt is beautiful, and thrilling. We will certainly shop Carman for our next vehicle. More

by allenhyre
Recommend Dealer
Yes
Employees Worked With
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blaine Fasy, James Gall
June 06, 2020

Its a great place to buy a vehicle its clean and the sales people are awesome.Have amazing vehicles and great deals. Please go by More

by Gwfc_vp18
Recommend Dealer
Yes
Employees Worked With
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Gall
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