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Carman Ford Lincoln
New Castle, DE
1,339 Reviews
Carman Ford Lincoln is your New Castle, DE dealership located conveniently at the Route 13/40 split. Carman Auto Group has been a fixture in the community for over 45 years. Winners of the Prestigious Presidents Award for 6 straight years and Dealer Rater Dealer of the Year Award for 2022. Stop in Carman Ford Lincoln to see why we are DRIVEN BY THE BEST.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,339 reviews
October 02, 2020
Transit Van sat on your lot for about six weeks with no communication despite my calls and email. Check engine light is on when picked up. communication despite my calls and email. Check engine light is on when picked up. More
by sherbert3
Employees Worked With
Mark - no longer there, Jamie Ledford
September 23, 2020
Today I bought my car in for a airbag recall was told it would be a job and would be given a loaner car for the day when I got there no loaners where there mine you I was there 7.30 am when they open it would be a job and would be given a loaner car for the day when I got there no loaners where there mine you I was there 7.30 am when they open my question is why. More
by Will
Employees Worked With
Bill Randolf
September 23, 2020
I like Scott Ponsell, he answers every question I ask him and he usually knows the answer right off the top of his head. He listens to what I am asking for and waits for my next question. and he usually knows the answer right off the top of his head. He listens to what I am asking for and waits for my next question. More
by r_mulero
Employees Worked With
September 18, 2020
Another 5 star experience at Carman Lincoln! John, Joe and Frank did a great job! My 4th Carman vehicle! Informative, honest and upfront about everything! and Frank did a great job! My 4th Carman vehicle! Informative, honest and upfront about everything! More
by golenski
Employees Worked With
Other Employees :
Joe Giacchino, Erwin Lee
September 18, 2020
The dealership was great. The first time we visited John MacDonald came right outside to great us & go over features of the car. Picking up the car was great too. John went over the car again and set every MacDonald came right outside to great us & go over features of the car. Picking up the car was great too. John went over the car again and set everything up. He seemed happy to help us! More
by Jmc2971@verizon.net
September 08, 2020
I had an excellent experience at Carman Lincoln Ford. All questions I had were answered with honesty and they worked hard to give me the best possible deal and made sure I knew how to work everything before questions I had were answered with honesty and they worked hard to give me the best possible deal and made sure I knew how to work everything before I left. More
by lbaile03
Employees Worked With
August 26, 2020
Greg Grimaldi helped me with the purchase of my new F150. Greg and the entire team at Carman Ford were all very friendly and helpful. Greg and the entire team at Carman Ford were all very friendly and helpful. More
by Brian V
Employees Worked With
August 26, 2020
This was our first experience with Carmen Lincoln and it was great! From the time we walked in and through the entire process it was a first-class car buying experience! was great! From the time we walked in and through the entire process it was a first-class car buying experience! More
by pelicanbeth
August 26, 2020
The entire staff was very friendly and they made me feel welcome. The purchase of our car was simple. Team was eager to make my experience a good one. Thanks Greg G for the assist. welcome. The purchase of our car was simple. Team was eager to make my experience a good one. Thanks Greg G for the assist. More
by Michael
Employees Worked With
August 25, 2020
Have a great experience with Carmen Lincoln this pass week end. Everyone made my wife and I fell important, unlike some other dealerships. Thanks Carmen! week end. Everyone made my wife and I fell important, unlike some other dealerships. Thanks Carmen! More
by Bhaven1
