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Carman Ford Lincoln

New Castle, DE

4.9
1,337 Reviews
Carman Ford Lincoln is your New Castle, DE dealership located conveniently at the Route 13/40 split. Carman Auto Group has been a fixture in the community for over 45 years. Winners of the Prestigious Presidents Award for 6 straight years and Dealer Rater Dealer of the Year Award for 2022. Stop in Carman Ford Lincoln to see why we are DRIVEN BY THE BEST.
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193 S DuPont Highway

New Castle, DE

19720

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Showing 1,337 reviews

October 23, 2020

Carmen Ford has a excellent service department, work is completed in a timely way and staff is very customer friendly and professional. The prices are very competitive and I am a repeat customer. More

by wanderson122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Ledford, Bill Randolf
October 22, 2020

Amazing staff! Their staff makes every visit extremely enjoyable. Great prices, great communication skills and great service. I have not had a bad visit yet! More

by Hollynock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittini Mantegna, David Leighren, Jamie Ledford
October 22, 2020

Brittini was a huge help and very knowledgeable. I was in the loop every step of the way through getting my car fixed! Thank you Brittini! More

by Aimee516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittini Mantegna
October 22, 2020

Excellent service no wait time and very professional .service department worked as a very good team and all my needs were met. Very good experience would use carman Ford for future prob More

by AlbertS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittini Mantegna, David Leighren, Jamie Ledford
October 22, 2020

Awesome customer service & quality work! Thank you for your help. I will be coming to see you for any future work that I may need. More

by Asutton21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittini Mantegna, David Leighren
October 20, 2020

Every person we came in contact with was super friendly, extremely patient and very respectful. We took our time with the process as we were making this big decision for ourselves. We were treated very fair More

by atgallo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Azan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
John MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2020

Fantastic experience with no hassle on price, would definitely recommend this dealership to all my friends, Especially coming from Maryland to get the vehicle I wanted More

by tjackson46
Recommend Dealer
Yes
Employees Worked With
John MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2020

We had a great experience at Carmon Lincoln with our new purchase We give them 5 Stars Everyday We are very happy with the price we got on our trade in also More

by Sueguizzetti
Recommend Dealer
Yes
Employees Worked With
Frank Azan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2020

Transit Van sat on your lot for about six weeks with no communication despite my calls and email. Check engine light is on when picked up. More

by sherbert3
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark - no longer there, Jamie Ledford
September 23, 2020

Today I bought my car in for a airbag recall was told it would be a job and would be given a loaner car for the day when I got there no loaners where there mine you I was there 7.30 am when they open More

by Will
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Bill Randolf
Sep 28, 2020 -

Carman Ford Lincoln responded

Will, This is Larry the president. I am sorry about the concern you encountered. I want to help by picking up your car for the recall. Please respond to me and let me know what your full name is so I can access the info and set up the pickup and delivery of your car. Thanks, Larry

Sep 29, 2020 -

Will responded

Willam yacovella

Sep 29, 2020 -

Carman Ford Lincoln responded

Will, We need to schedule a pickup of your Lincoln for the airbag recall. If you prefer to bring it here we can arrange it also. Please email me your phone number so we can set up a time and place. Thanks, Larry

Oct 02, 2020 -

Will responded

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